
StoriiCare - Electronic Health Record
StoriiCareReviews from AWS customer
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Huge time saver
What do you like best about the product?
Storiicare makes it incredibly easy to complete member paperwork, keep files organized and 100% digital, and plan the calendar on a daily basis.
What do you dislike about the product?
The billing feature is still not optimal, I continue to use Quickbooks. Also, checking in members - if this could be a bit easier that'd be great.
What problems is the product solving and how is that benefiting you?
Quick calendar creation; identifying which members are coming each day.
This partnership was timely
What do you like best about the product?
Storiicare offers an amazing resource and tool for service providers - whether you are in the health care industry to social services for adults with ID/DD, this platform has an all-in-one, inclusive tool that allows you the opportunity to schedule activities and track engagement, monitor attendance, write progress notes, and create an HCBS - person-centered online profile.
Since our partnership, we have scaled back on the hands-on demands of paper. Our staff can use their device, iPad or computer to track all of this. However, the number one thing that separates Storiicare from other platforms is their customer service and onboarding teams. They have spent countless hours helping my team and I get set up on their platform. If we have a question, they will respond in a timely manner OR they send us a follow up video recording to refer back to.
Since our partnership, we have scaled back on the hands-on demands of paper. Our staff can use their device, iPad or computer to track all of this. However, the number one thing that separates Storiicare from other platforms is their customer service and onboarding teams. They have spent countless hours helping my team and I get set up on their platform. If we have a question, they will respond in a timely manner OR they send us a follow up video recording to refer back to.
What do you dislike about the product?
I would like to see StoriiCare translate progress notes in another language for my staff that do not feel comfortable writing in English - specifcally for Vietnamese, tagalog, spanish, and tongan.
Additionally, it would make work a bit easier if Storiicare was compatible with our Regional Centers billing system.
Additionally, it would make work a bit easier if Storiicare was compatible with our Regional Centers billing system.
What problems is the product solving and how is that benefiting you?
HIPPA compliant documentations and person-centered compliance with the regional center
Communication made easy
What do you like best about the product?
StoriiCare is very straight forward, anyone can use it! They are a direct line to families which makes everyone job easier. The StorriCare team is very easy to contact with when we have questions. They also are always open to suggestions, it truly makes us feel heard. Our favorite features are the member tags and member profile! All staff uses StoriCare every day.
What do you dislike about the product?
StoriiCrare is very easy to use. The CRM is something we have has some trouble with but we know it is in its Beta phase.
What problems is the product solving and how is that benefiting you?
StoriiCare helps us track who is in our Adult Day. We know exactly what time a member has arrived and what time they have left. It tells us all the information anyone could need incase of an emergency. It has become a way familes and staff can communicate about there loved one.
An excellent tool for communication and organization at a great value and quality service.
What do you like best about the product?
StoriiCare was easy to implement, learn, use and integrate into many different roles and functions within our organization. Staff use StoriiCare daily, several times a day, to log information about participants from attendance to activities to health information and their unique likes and dislikes. It allows us to get know our participants more thoroughly and help with activity and care planning as well as communicate rapidly with staff and families. Being able to customize and generate reports has been very helpful and critical for grant reporting and billing as well as understanding the changing needs of those we serve. Storiicare's customer service is excellent and I really appreciate that they listen to suggestions and follow-up with new features based on feedback from their customers.
What do you dislike about the product?
I have nothing to suggest for improvement
What problems is the product solving and how is that benefiting you?
Improved and timely communication with staff; reporting; maintaining updated participant records that assist with careplanning.
HANDS DOWN THE BEST EHR SOFTWARE THAT IS TRUELY CUSTOMIZABLE TO YOUR NEEDS
What do you like best about the product?
When searching for an EHR we struggled finding something that was customizable and fit our needs, it wasn't until we came across StoriiCare that we found what we were looking for! It is user friendly and easily teachable to all staff, customizable to our needs, customer services in top notch, and is used daily with ease. StoriiCare listens to its customers needs and words hard to implement OUR ideas, they truly value their customers and their needs. They go above and beyond to ensure we have a program that helps make our everyday easier, allowing us to spend time where it is most important - with our participants. I couldn't have asked for a better program to use for our Adult Day Care! Cameron and his whole team are amazing!
What do you dislike about the product?
There is not one thing we do not like! 100% recommend for anything wanting to elevate their program!
What problems is the product solving and how is that benefiting you?
StoriiCare helps save us time with documentation, organizing medical records, billing, and so so much more.
User Friendly EHR with advanced supportive tools
What do you like best about the product?
Storiicare has an extremely user-friendly interface that anyone can understand and adapt to. Here at the Seniors Resource Center, we value the efficiency and support we receive from the platform. Support is available instantly, whether from a live support agent or an extremely helpful chat agent. Our organization's integration has been complex, and Storiicare has been there to assist in planning, and most importantly, leveraging its ability to support us in mass uploads and other time-consuming projects.
What do you dislike about the product?
Although Storiicare meets our organization's needs, because they are expanding and advancing their platform, sometimes we are meet with random bugs. However, once the bug is identified, it is made a priority to fix, providing a schedule of when the issue will be resolved.
What problems is the product solving and how is that benefiting you?
Before Storiicare our organization was very traditional; this EHR platform allowed us to migrate all integrated service processes and procedures to digital workflows. This optimized compliance and reporting, as well as the day-to-day operations, are in a central location for team members to access.
Excellent Electronic Care Management Platform for Service Providers
What do you like best about the product?
It makes care planning, daily notes, and communication with families so much easier and more efficient. The ability to customise features and access everything in one place streamlines operations for care staff, ultimately improving the quality of care provided. It helps my team stay organised and saves time on admin tasks. Because everything is in one place and easy to access, staff spend less time on paperwork and more time focusing on our clients. It supports better care by giving us more time to connect with the people we support.
Highly recommended
Highly recommended
What do you dislike about the product?
It would be great if we could use Excel data for rolling activities.
What problems is the product solving and how is that benefiting you?
Admin time management
Being able to create rolling tasks
Easy access to training materials for new onboarding members
Compliance
Being able to create rolling tasks
Easy access to training materials for new onboarding members
Compliance
Reliable, User-Friendly, and Great for Family Engagement
What do you like best about the product?
It's incredibly easy to use for both staff and learners, which is crucial in a specialist setting like ours. The responsive customer support team is also a major asset — any queries are resolved quickly and efficiently.
A key highlight is the ability to share photos and videos with families in real time. This has transformed how we engage with parents and carers, offering transparency and building trust.
We also value the robust reporting tools, which help us evidence progress and report to external professionals and commissioners. Whether it's tracking daily activities or generating reports for EHCP reviews, StoriiCare streamlines our workflow and enhances the quality of our provision.
A key highlight is the ability to share photos and videos with families in real time. This has transformed how we engage with parents and carers, offering transparency and building trust.
We also value the robust reporting tools, which help us evidence progress and report to external professionals and commissioners. Whether it's tracking daily activities or generating reports for EHCP reviews, StoriiCare streamlines our workflow and enhances the quality of our provision.
What do you dislike about the product?
The platform meets our needs well, and any minor issues we’ve encountered have been quickly resolved by the support team. If anything, we would welcome even more customisation options in the future as our service grows — but overall, it’s been a seamless experience.
What problems is the product solving and how is that benefiting you?
Firstly, it improves communication and transparency with families. By allowing us to share photos, videos, and updates in real time, parents feel more involved and reassured about their young person’s progress — especially important for those who may struggle to communicate what they’ve done during the day.
Secondly, it significantly reduces paperwork and improves how we track progress. Instead of maintaining separate paper records, everything from daily notes to support plans and outcome tracking is managed digitally. This saves staff time and ensures nothing is missed.
Lastly, the reporting tools have been invaluable for compiling data and insights for local authorities and inspectors. We’re able to demonstrate learner progress, safeguarding notes, and daily logs with ease, which supports both compliance and quality assurance
Secondly, it significantly reduces paperwork and improves how we track progress. Instead of maintaining separate paper records, everything from daily notes to support plans and outcome tracking is managed digitally. This saves staff time and ensures nothing is missed.
Lastly, the reporting tools have been invaluable for compiling data and insights for local authorities and inspectors. We’re able to demonstrate learner progress, safeguarding notes, and daily logs with ease, which supports both compliance and quality assurance
STORIICARE has been a remarkable system that has replaced many duties done on paper.
What do you like best about the product?
Streamline many processes and requirement needed daily to administrate our day center.
What do you dislike about the product?
Wish I had known about it existence early on.
What problems is the product solving and how is that benefiting you?
Documenting attendance and payroll for employees
Easy to use
What do you like best about the product?
I think one of the biggest challenges with any software is the ease of use for the end user. StoriiCare is an exception and it's very easy to use and easy to learn. I am very happy with the program and its abilities
What do you dislike about the product?
As with any software there are some annoyances and enhancements but overall there is nothing that I really dislike about StoriiCare.
What problems is the product solving and how is that benefiting you?
StoriiCare is helping my adult day care business from initial inquiry all the way through the enrollment process . Further, it is very helpful for billing and does all the work for me! There is nothing that we need to do outside of the system. It is capable of taking care of everything for us including clocking our participants in and out making sure the schedule is up to date so we know how to staff.
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