I use the solution for projecting deals regarding the decarbonization of high-value clients. Additionally, we are involved in managing and processing data in various contexts.
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Real-time data access enhances compliance and contract coordination
What is our primary use case?
How has it helped my organization?
The solution provides real-time access to information across various functions, saving time and eliminating the need for significant effort in data retrieval.
What is most valuable?
SMX provides information from different requirements effectively. Its automation capabilities are beneficial for checking compliance with suppliers and vendors internationally during logistical transitions.
Additionally, it helps coordinate contracts, review compliance access, and conduct security checks. Overall, having information available in real-time for different functions is invaluable.
What needs improvement?
There is room for improvement in enhancing AI capabilities for threat detection, especially in tracking different locations. It would be ideal to develop more in terms of databases for cross-checking performance across various locations.
Additional improvements could be made in post-hacking capabilities, KPIs, specific APIs, and data structures for a product manager.
For how long have I used the solution?
I have been working with the solution for a year.
What do I think about the stability of the solution?
I have not had any performance or stability issues with the solution; it is stable.
What do I think about the scalability of the solution?
The solution is easy to scale.
How are customer service and support?
I have reached out to SMX tech support with questions.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
There was no MSSP product in place before SMX. It was the first choice due to integration and scalability benefits.
What about the implementation team?
The deployment was done in-house by the team, specifically the DevOps team.
What was our ROI?
The solution provides measurable benefits in terms of time savings, especially with real-time data monitoring.
Which other solutions did I evaluate?
The decision to go with SMX was based on its integration and scalability advantages over other solutions.
What other advice do I have?
I would recommend SMX because the information is available in real-time for different functions, significantly reducing the need to search for data. On a scale of one to ten, I rate SMX an eight out of ten.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Other
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