We use the product as an operating system for SAP database. 

The operating system is efficient in terms of security. There are many SAP Linux policies included in it.

There could be AI-based features in the product. They should provide chatbot support for customers to open the troubleshooting cases directly.

We have been using SUSE Linux Enterprise for one and a half years as a third-party support provider. At present, we use the version 12.

The platform is highly stable. I rate the stability a ten out of ten.

We manage 3000 SUSE Linux Enterprise customers. It is simple to scale. I rate the scalability an eight or nine.

We do not contact the technical support team. We refer to the documentation released by the vendor. They could provide straightforward and point-to-point documentation. We have to go through many pages to understand and figure out the process. It takes a lot of time.

The initial setup is easy and can be deployed on the cloud. It takes half an hour to complete the process.

The deployment process includes creating an instance and cloning it via the application with the help of an operating system image. Further, we install and deploy multiple applications on the cloned system.

The platform is affordable. I rate the pricing a six out of ten.

SUSE Linux Enterprise is compatible with multiple clouds, including Oracle Cloud, VMware, and AWS. If you are looking for an open-source operating system, consider SUSE Linux. They charge for support services. It is a stable and secure system for large-scale companies. It is suitable for small and medium companies as well.

I rate it an eight out of ten.

SUSE Linux Enterprise is an operating system for server workstations, desktop computers, and other platforms.

They should improve their educational portal. There should be a dedicated lab to learn about features similar to Red Hat's portal.

We have been using SUSE Linux Enterprise for seven months.

It is a stable platform.

The product's scalability is better than DevSecOps. We have enterprise and medium customers using it.

There are limitations in terms of getting administrative rights or comprehensive data support.

Neutral

The installation and registration process was complicated because of security settings. We didn't receive support services to tackle the difficulties. It requires four to five executives for maintenance.

I rate SUSE Linux Enterprise an eight out of ten.

SUSE Linux Enterprise is easy to configure for those who are not hardcore command-line driven.

If you want to do something simple like changing an IP number, you have to be quite aware of all the configuration files where you will change that. It's not like Windows, where you just click another IP address and reboot the server. Since this is Linux, you need to know the hierarchy of the corporate files that hold that IP number, and you have to know what you're doing.

I have been using SUSE Linux Enterprise for many years.

We don't have any complaints about SUSE Linux Enterprise's stability because it's really, really stable. I cannot even recall any major incidents regarding the solution's stability.

I worked for technical support myself for Micro Focus as a contractor. I know the technical support, and things have changed now with the OpenText acquisition. The 24-hour support is quite good in Salt Lake City, Houston, and Europe. However, there have been some recent changes in the support because of OpenText's recent acquisition of Micro Focus. The EMEA support staff here in the Netherlands are quite capable. I rate SUSE Linux Enterprise's technical support a seven or eight out of ten.

Positive

Doing a new setup for the solution based on the open enterprise server takes a few hours. Most of the time is spent waiting for every packet to come in.

Overall, I rate SUSE Linux Enterprise a seven or eight out of ten.