Jamf Protect is a native solution that comes only for both Apple and Apple devices, and it is widely extending its support to Android and Windows devices. There is no support for Linux with the tool, but some of its features exist. Jamf Protect covers two products, one of which is a kind of EDR, and the other is a kind of web protection solution where we can manage our conditional access. Filtering and monitoring are also available in Jamf Protect. When you are managing your device with Jamf Protect, it is easy to convert all the logs and easily isolate the devices. If you operate in an Apple environment, we recommend you use Jamf Protect, which has many blind features that are still being explored.

Compliance reporting is a feature that Jamf Protect has, so depending on the seriousness, whether it is level one or level two, it figures out how compliant your devices are in the environment, and you can have a score to see how much compliance it offers and where you are facing lags. If you have any other custom things, then we can manage them with Jamf Protect.

The tool's drawback is that it fails to offer support for Linux. The XDR and licensing parts of the tool are also areas of concern where improvements are required.

XDR is for extensive detection and range of response. Jamf relies on signature-based access. If it is a known signature that just protects our devices, it is a kind of threat isolation. The tool does have behavioral analysis, but as the severity becomes less, the system gets loaded. It is not the same with CrowdStrike as it has a variety of strategies and is a fully cloud-native tool, which helps it to make sure it is a leader in Gartner Magic Quadrant. CrowdStrike goes with its set of practicalities. The kind of threat intelligence CrowdStrike follows is really expensive. With CrowdStrike, we can see which factors have been targeted in our organization. If we know our enemy, then it becomes so easy to cover up with the defense mechanism. The features in CrowdStrike get lagged when used with Jamf Protect.

With Jamf Protect, there is a need to improve the security it offers.

I have a year of experience with Jamf Protect. My company has a partnership with Jamf.

It is a 100 percent stable solution. So far, I have deployed the tool for a small number of devices, like 300 to 400 devices, and I found the product to be stable. I can easily access those devices, but quite extensively, I haven't experienced the need to test them. I just have to speak with the admins of any other organizations to know how the tool works.

When it comes to the scalability part, everything is upon people's choice. Whatever they need, they can do with their existing security products. Jamf Protect is new to the market, so people find it hard to trust such a tool when there are so many older products in the market.
 

I rate CrowdStrike's support at nine and a half out of ten. I rate Jamf Protect's support as five out of ten. Jamf Protect was a tool developed that every other It environment needs daily support. Jamf Protect offers the worst support, and there are many cases that are still pending. Even if there is a critical issue, the tool's support team won't get on a call to resolve the issue. Jamf Protect's support gives some trash kinds of scripts, and they ask us to run them, but then there are no other solutions to be given. Sometimes, without helping us, the support team closes the ticket, so we need to raise a new one and run behind them. Jamf Protect has poor support, but the product is good.

Neutral

Against Jamf Protect, if I consider CrowdStrike's Falcon Complete, I would say that it is completely on the next level since it is purely an XDR tool, while Jamf only offers EDR features. Jamf relies only on signature-based access, while Falcon Complete does not like that. If there are any malware attacks, ransomware attacks, or network hacking, CrowdStrike can manage them all. Falcon Complete's licensing part is highly adaptable as they offer SecOps support, so there is no need to hire anyone. The tool's SecOps support monitors my environment, so there is zero data loss and no exploitation of data. Suppose my data gets exploited when I have Falcon Complete licenses. In that case, the tool has a breach prevention warranty, which assures that if my data gets exploited, I will be getting around 1,000,000 USD as compensation, which is the pact my company signs with Falcon Complete licenses. Falcon Complete is costly in terms of money, and it is quite expensive when compared with Jamf Protect. Jamf Protect is also quite a highly-priced tool. We just go with the yearly licenses for a device. Jamf and CrowdStrike are costly, but both offer values separately.

With CrowdStrike, if you want to build up your own compliance, you can do it, but they don't follow any standards, so it is customizable. With Jamf Protect, there are levels one and two, along with Jamf compliance, which is pretty new.

The product's initial setup phase is straightforward and as simple as CrowdStrike.

One person can manage the product's deployment phase.

The solution's average deployment time is two or three minutes per device.

When it comes to security, you do need maintenance, and you need an extensive or exclusive team to check on the tool daily because you don't want to have any zero-day attack experience. There are some maintenance and costs involved with the tool. There is a need to install or deploy security tools in an organization because security is the most viable thing to have in an organization. We have to monitor the environment, and then maintenance is also there. Whenever you have an out-of-date product, your vulnerability part goes on a toss. There are some quiet costs involved with the tool. CrowdStrike and Jamf Protect are user-friendly tools, so even a new user can perform many things with the tools.

For the ROI part, I would support CrowdStrike. With CrowdStrike, even if there is an unknown threat, I can have a better sleep at night. With Jamf Protect, there is a need to improve the security it offers.

The product is not an averagely priced tool. If the organization is fully on Apple's fleet, they can consider Jamf Protect, but it is quite costly. Jamf Protect is costly compared with any other solution, but CrowdStrike is worth the money as it offers the best quality. CrowdStrike is much more costlier than Jamf Protect, which is also a high-priced tool. When compared with CrowdStrike, Jamf Protect is much cheaper.

There is no AI integration in Jamf Protect. CrowdStrike has Charlotte AI, which automates everything. Whatever we ask Charlotte AI to do, like if there is a non-severity attack and if I do not want to let the users use their devices, there is a strategy and the AI part itself does it all and gets it resolved, after which it lets the user use the device.

I rate CrowdStrike as nine to nine and a half out of ten. The product is best, the support is best, and everything is top-notch.

Owing to the bad support, I rate the tool a seven out of ten.

Jamf Protect manages all Apple devices, deploys and upgrades applications, and enforces security features like blocking data transfers and improving security profiles.

Compliance is ensured through encryption, like with DEP.

Jamf Protect adapted to evolving security threats specific to macOS. We integrated with Microsoft Defender for added protection.

Compared to on-premises solutions, there are a lot of features improved in cloud-based solutions. The performance after implementation is better than with on-premises solutions.  

Integration is also easy. Nothing complex about it. I never found any issues with it. 

Jamf Protect's most effective features for threat detection include managing devices and applications, deploying and upgrading the OS, and its overall security features. 

We can block data transfer and manage other security aspects through profiles.

Beginners need initial training and have basic/essential knowledge.

I used it for five years. I moved to the cloud version two years ago. Before that, it was on-premises. It was Jamf's own cloud (private cloud).

I would rate the stability a ten out of ten. 

I would rate the scalability a ten out of ten. 

The customer service and support are good. 

Positive

I would rate my experience with the initial setup a ten out of ten, with ten being easy. 

Initially, the deployment took 15 days for the pilot phase, and then another 15 days for production. However, the actual deployment itself only took 15 days, as it was preconfigured.

So it took around one month in total. Stakeholder approval caused a delay, but the actual deployment for the facility department was only 15 days.

No maintenance is required because everything is associated. It's a cloud solution, so we only need to modify applications for the services.

So, 99.9% of the time, it's working fine.

There are many financial benefits because everything is managed in a single cloud for Apple devices, with no need for third-party software.

Everything is working well for me; it also supports single sign-on. Jamf Protect is very good and excellent. 

Overall, I would rate the solution a ten out of ten. I would recommend it to other users. Beginners should have basic knowledge. If they have normal, basic knowledge, they can use the resources provided with the solution.

Our customers use Jamf Protect for security purposes.

Jamf Protect provides zero-touch integration, and we can add various IdPs for synchronization or authentication.The most effective feature of the solution for security needs is that users can create a zero-touch environment network access and VPN access. Jamf Protect searches incoming and outgoing traffic for malware to monitor the network for security.

The solution’s stability could be improved. We need to regularly update the security patches for malware protection and threat protection. Jamf Protect should be integrated with third-party malware solutions or threat protection services.

I have been using Jamf Protect for 2 years.

I rate the solution a seven out of ten for stability.

More than 10 to 15 enterprise business customers use Jamf Protect.

I rate the solution a nine out of ten for scalability.

On a scale from one to ten, where one is difficult and ten is easy, I rate the solution's initial setup a seven out of ten.

Deploying the solution for testing does not take more than two to three hours. However, deploying the solution in a production environment may take a day or two. The basic part of deployment is the configuration, and then we use Jamf Pro to deploy the package of Jamf Protect.

Jamf Protect is an expensive solution. Customers need to pay additional costs for Jamf Protect's on-ground support.

On a scale from one to ten, where one is cheap and ten is expensive, I rate the solution’s pricing ten out of ten.

We are working with the latest version of the solution. Our customers utilize Jamf Protect only in the Mac environment. Customers should get a MacBook before installing Jamf Protect. Jamf Protect is the ideal solution for Mac because it is deeply integrated with Apple devices and is aware of bugs.

Overall, I rate the solution a nine out of ten.

Jamf Protect is basically an endpoint solution for any external drives since it can detect any kind of malware attacks or any miscellaneous activities that occur through a device. If someone is trying to take out the data without permission, the tool also detects that.

The most valuable features of the solution are in terms of data, especially whenever someone is trying to take out some data or trying to do any miscellaneous activities, which are areas that Jamf Protect easily catches. The aforementioned area consists of the tool's most useful and important feature.

An important point associated with the product is in the area related to the external drives, and it can be considered as an additional feature that most corporations need nowadays.

The product's price is an area of concern where improvements are required. It would be good if Jamf Protect could be integrated with Jamf Pro and used as a single solution.

There are a couple of improvements where there is a need to change a few things. There are also a couple of things that need to be removed and merged into the main tool, Jamf Pro.

The solution's technical team needs to improve because somewhere I felt from my personal experience that unless Jamf's team puts in an effort to understand the requirements of its customers, help can't be provided. The help provided by Jamf's team is on the basis of what they know, so I feel that they need to put a bit of effort into understanding what customers expect from the product.

I have been using Jamf Protect for four years.

It is a great and stable solution. As long as your product is good, you can achieve what you are trying to do. Stability-wise, I rate the solution a seven out of ten.

It is definitely a scalable solution. It should be a mandatory solution for any organization using Mac devices.

Around 350 people in my company use the product.

My company plans to increase the usage of the solution. In the future, my organization plans to make Mac devices available to users, so we may probably add a few more licenses from Jamf Protect.

The solution's technical team has to be a bit aggressive from a support perspective. The solution's technical team needs to pay keen attention to the support part.

The product's initial setup phase has very simple steps. If you have Jamf Pro in your environment, you don't have to do any migration. If you buy Jamf Protect separately, it can be installed very quickly and doesn't take much time.

The solution can be deployed if you are using Jamf Pro. I don't think that you need something else apart from Jamf Pro to deploy Jamf Protect.

I have also evaluated other solutions, but Jamf Protect is the best solution for Mac management.

Apart from Jamf Protect one doesn't need any other security tool. If you have a tool already in your existing premises then such a product can be integrated with Jamf Protect.

I recommend the product to those who plan to use it. Users should try to first be on Jamf Pro and then move to Jamf Protect. Experience with Jamf Pro is mandatory.

The product's benefit is simple since it allows users to monitor everything related to miscellaneous activities, as well as the existing external drives that someone puts into the environment. The tool can also help monitor if someone is trying to take out some data through any means you can monitor with this solution.

I rate the tool an eight out of ten.

We mainly use Jamf Protect to protect staff computers from malware and antivirus.

Jamf Protect protects just Mac devices, and we would love to have one solution for other platforms and not just Mac devices.

I have been using Jamf Protect for one year.

I am satisfied with the solution’s scalability and performance.

The solution's technical support is great.

Positive

We previously used Norton Antivirus, and it wasn't efficient at all. I previously used Workspace ONE. The only advantage of Workspace ONE over Jamf Protect is that it supports a wide range of devices, including Mac and Windows.

Jamf Protect costs double the price that we were paying before.

Jamf Protect automatically detects computer malware and prevents the user from running it. It also removes the malware completely from the computers, and we got notified about it. We can set the benchmark based on the school's preferences. The solution's automated MAC-specific threat hunting gives us more security on the computer.

The solution's dashboard is user-friendly. We are working to set up the benchmark based on the school preferences. Sometimes, we need to modify them based on any updates related to the security level we want to apply. Jamf Protect provides good protection from the user's perspective and is easy to manage from the admin's perspective. We used other platforms before, and they did not provide good malware detection.

I would recommend the solution to other users.

Overall, I rate Jamf Protect a nine out of ten.

I use Jamf Protect in my company to deal with the area around local account setup, specifically in terms of password synchronization.

The use cases related to the product are pretty straightforward because if you don't need an LDAP account setup in your organization and prefer to deal in the area around local account management, then Jamf Protect is a suitable solution. Jamf Connect is the only solution that offers password synchronization and gives a notification every 90 days, and then the synchronization will happen to the FileVault on macOS.

From the improvement and enhancement perspective, the product's users need not think of or worry about the area around password synchronization since it is taken care of automatically, because of which users don't have to think about updating the password every time they change it. Jamf Connect will eventually take the part where a user has made changes to the password and help with the area of password synchronization so that they don't face any sign-in issues because of the change in the password. The tool helps avoid problems that crop up because of the earlier lack of password synchronization, which was a big task for many users in the past.

The notification feature of the product, with the help of which the tool sends notifications to the user every ninety days, asking to take care of the password update that needs to be done. Additionally, the tool gives the password expiration time and information about the local account, such as whether there has been an update or if it is a standard one. The availability of all the information under one umbrella helps the tool provide more value.

The scope of improvement will fall under the support hierarchy that the tool offers to the latest version that Apple derives for any of the latest operating systems to launch. If Jamf Protect offers support immediately and ensures to offer zero-day support, then it can be an achievement.

In the future release of the product, I would want the tool to have a little bit of account-related capabilities. If a firewall gets enabled in an account, the information from such enablement would eventually solve the purpose of the administrators in terms of how they can use the solution to manage the accounts.

I have been using Jamf Protect for more than two years. My company is a customer and partner of Jamf Protect. Before the acquisition, Jamf Protect was known as NoMAD.

It is a stable solution. Stability-wise, I rate the solution a nine out of ten.

Scalability-wise, I rate the solution a nine out of ten.

Around 2,000 to 3,000 staff in my company use the product.

Whether my company plans to increase the use of the solution depends on one of the recent services that was conducted in our organization, indicating that in the future, we may have to deal with more than 500 accounts.

I rate the technical support a ten out of ten.

Positive

I rate the product's initial setup phase a nine on a scale of one to ten, where one is a difficult setup phase, and ten is an easy setup phase.

The solution is deployed on an on-premises model.

The solution can be deployed in a week, which is very fast.

One of the in-house teams in my company takes care of the product's deployment process.

I rate the product's ROI a nine out of ten.

I rate the product price as a five on a scale of one to ten, where one is a low price, and ten is a high price. I consider the product to be not costly but a tool priced as a solution available in the middle range from a cost perspective. There are no additional costs apart from the standard licensing costs attached to the product.

The tool's interface support capability is good.

I rate the overall tool a ten out of ten.

We use it to block USB drives from laptops and protect our Macs from malware and other attacks with its antivirus features.

Unlike other antiviruses,  Jamf Protect doesn't push any additional agents or antivirus onto the laptops. Macs already have built-in malware protection like Gatekeeper and Jamf Protect tweaks and configure them to work more effectively as an endpoint solution. So, it really protects us from all sorts of malware.

The quick updates are really good. If a new OS update drops today, I'll have the Jamf Protect update within a few hours. It's also compatible with all Mac OS versions, and there's zero lag or performance impact. Unlike Trend Micro or Microsoft Defender, which can slow down systems, Jamf Protect is lightweight and doesn't hog CPU resources, keeping laptops running smoothly.

I'd really like to see some data loss prevention (DLP) capabilities. More visibility into user activity on laptops would be helpful. For example, knowing if someone took a screenshot is good, but knowing what was captured in the screenshot would be even better. I'd definitely provide feedback on adding such features.

I have been using it for more than four years.

I didn't encounter any downtimes.

Currently, there are around 500 end users in this organization. It is a scalable product.

They're the best support team I've encountered after Dell. We used to say we had the best support from another company, but now I have to say Jamf takes the cake. They have 24/7 support and resolve issues within that timeframe. 

Most of the support people are from Europe, but somehow they manage to work 24/7 for us. They pick up the ticket and call you within one or one and a half hours.

Positive

We have a Fortinet solution in our environment.

The initial setup is very straightforward. Much easier than other antiviruses. With the others, you have to make multiple configuration files and push them to laptops. 

With Jamf Protect, there's only one, and everything can be handled from the backend.

For deployment, I took care of two parts. There are different aspects: server updates from the backend are handled by Jamf itself, and machine and endpoint deployments are done by us. We get a beta version, test it, and then push it up.

Two people deployed it to the machines.  This is my second organization using it. In the first one, it took a week, but in this one, it took just two days. We were already familiar with the environment and requirements, so it was quicker.

It does require maintenance, but it is very minimal, maybe once every two years or one and a half years, only for specific things like major malware attacks or big updates. Otherwise, Jamf takes care of backend maintenance.

It is value for money. For example, for just $4 or $5 per user license, I get endpoint protection, including some DLP capabilities like screenshot tracking. Normal antivirus doesn't offer that. 

They also provide zero-hour protection. If new malware emerges, they quickly push an update to all endpoints. No other product I know of offers that kind of speed and support. 

Microsoft takes a week, Apex three to four days, but Jamf, because of their close partnership with Apple, gets it done much faster. I don't think any other MDM solution for Mac comes close to what Jamf provides.

Intune and others work with various platforms, not just Mac. Jamf Protect is specifically designed for Apple devices.

It's significantly cheaper than other options like ApexOne or ApexTwo. And we're using Jamf Pro as well. So, for our environment, Jamf Protect fits perfectly. The dashboard is perfect, and everything is just perfect.

The pricing is reasonable for Jamf Protect.

Jamf Protect is basically just and just for Mac. We can't implement all Windows or Linux.

Compared to other products, that's the only disadvantage.

Make sure you work closely with the Jamf team. They're very experienced and knowledgeable about different environments. We often make mistakes during implementation, and they're always there to help us correct them. Trust their guidance.

Overall, I would rate the solution a nine out of ten.

The solution's integration with other tools is slow. 

I have been working with the product for ten years. 

Jamf Protect is scalable. It doesn't have issues with 10,000 to 50,000 users. 

The tool's tech support is helpful and efficient. It also has an active community. 

Positive

I used JumpCloud before Jamf Protect. We chose Jamf Protect because of its features and community. 

Jamf Protect's deployment is easy. It takes ten minutes to complete. 

I rate the product an eight out of ten.