Reviews from AWS customer
0 AWS reviews
-
5 star0
-
4 star0
-
3 star0
-
2 star0
-
1 star0
External reviews
12 reviews
from
External reviews are not included in the AWS star rating for the product.
Great team and great product
What do you like best about the product?
The system is very affordable, a great tool and the team is very reactive when needed.
What do you dislike about the product?
If you are not tech-savvy, you might have some issues using it the first time...
What problems is the product solving and how is that benefiting you?
Creating transcripts for my tool.
Preferred vendor for speech-to-text speed & accuracy
What do you like best about the product?
Gladia provides a highly accurate real-time speech-to-text solution for high volumes of support and service calls. Latency is low and accuracy high, even for numericals. We've appreciated the quality of support across pre-processing, post-processing, and model optimization.
What do you dislike about the product?
Nothing of note. We've appreciated their expertise and customized support.
What problems is the product solving and how is that benefiting you?
Method uses Gladia for a highly accurate real-time speech-to-text transcription services within our system.
The best speech to text out there
What do you like best about the product?
Reliable, accurate, and all languages. Supports all our clients.
What do you dislike about the product?
Nothing, really.
It's been very reliable and accurate.
It's been very reliable and accurate.
What problems is the product solving and how is that benefiting you?
It helps us transcribe conversations in any language, that we can then send to the LLMs
Performances at the level of English!
What do you like best about the product?
Very easy to integrate, always responsive and attentive support, and top-notch performance in French.
What do you dislike about the product?
a document not always up to date, a live transcript not great on the phone, a custom vocabulary not respected enough
What problems is the product solving and how is that benefiting you?
a performance in French at the level of English
In less than a day of dev work we were able to release a state-of-the-art speech-to-text engine!
What do you like best about the product?
First of all, their S2T engine works great. We have tested it across many many languages (we work with commentators in pro sports around the world) and have found great accuracy even with custom fields such as team names, player names, etc. We have never come across any sort of hallucination. Extending translations is extremely easy with the API, which is by-the-way really well documented, with a direct link with the support team through slack. Pricing is also very competitive.
What do you dislike about the product?
Not much to say in this section! In the future I'd love to have a search-engine inside Gladia, so that we don't need to manage that internally :D
What problems is the product solving and how is that benefiting you?
We are a media platform made for professional sport teams, leagues and federations. We use the result of speech-to-text from Gladia to further index and classify content automatically. We also allow users to clip footage burning subtitles in automatically.
Gladia is the kind of company we love to work with
What do you like best about the product?
- Their product is the best that can be found on the market.
- Their state of mind: they are very innovative and listen to their customer needs to always provide feature before we ask for them.
- Their state of mind: they are very innovative and listen to their customer needs to always provide feature before we ask for them.
What do you dislike about the product?
- The back office of their solution lacks monitoring features (even if you can retrieve anything from their API).
What problems is the product solving and how is that benefiting you?
We are transcribing call recordings that we display in our internal app our Quality Department Agents are using to review our Sales Agents work.
These transcription are also used to perform automatic script verification using arithmetic validation or by prompting LLMs about some parts of the transcription.
These transcription are also used to perform automatic script verification using arithmetic validation or by prompting LLMs about some parts of the transcription.
Solid Speech to text API service
What do you like best about the product?
API is simple to get up and running. The team is supportive on slack.
What do you dislike about the product?
The online portal for managing or debugging lacks some features like searching by link. Also resposne times are a bit slower than others.
What problems is the product solving and how is that benefiting you?
We use Gladia for their speech to text API.
A reliable EU-based solution for transcription powered by AI
What do you like best about the product?
- It's based in EU so it fits our GDPR compliance requirements
- The team is very reactive and helpful
- The product works great
- They're improving the product continuously
- The team is very reactive and helpful
- The product works great
- They're improving the product continuously
What do you dislike about the product?
It's still a relatively new product. However as per our experience, they've had great reliability
What problems is the product solving and how is that benefiting you?
As a video conferencing software, Gladia powers some key accessibility features like automatic transcription and some AI features like automatic summaries.
Gladia is a top player for speech to text
What do you like best about the product?
Transcription in 120 languages is outsdanding
What do you dislike about the product?
still working on being the best for diarization
What problems is the product solving and how is that benefiting you?
Multi lingual speech to text
An incredibly efficient and user-friendly transcription tool
What do you like best about the product?
Gladia stands out as one of the best transcription tools on the market. Its ease of use makes it accessible even for beginners, and the comprehensive documentation provides clear guidance. The tool excels in speed, rich features, and overall user experience, making transcription tasks smooth and efficient.
What do you dislike about the product?
So far, I haven't encountered any significant downsides. However, continuous updates with new features could further enhance the platform's value.
What problems is the product solving and how is that benefiting you?
Gladia effectively solves the issue of transcription inaccuracies, especially hallucinations, without requiring any pre-processing of audio. I use it to transcribe calls from our VOIP solution, and it delivers fast, reliable, and accurate results. Additionally, its speed and excellent price-to-performance ratio make it one of the best solutions on the market for handling large volumes of audio data efficiently.
showing 1 - 10