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Reviews from AWS customer

20 AWS reviews

External reviews

742 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Shrey A.

Happy user of datadog.

  • February 02, 2023
  • Review provided by G2

What do you like best about the product?
Live logs, overall app break-up coverage, trails, CI, APM, monitorings.
What do you dislike about the product?
Its subscription cost it too high with lowest of keeping 3 months data in backup with high subscription cost.
What problems is the product solving and how is that benefiting you?
More accuracy in error tracking.
More accuracy in log monitoring.
Efficiency in coverage of the logs.
More DB storage with less costing.


    Hospitality

Vast tooling capabilities and resources!

  • January 31, 2023
  • Review provided by G2

What do you like best about the product?
We are just beginning to explore all the functionality that Datadog offers, and it's so good it's almost overwhelming for a small team. Really appreciate how they onboard new clients and put together customized resources!
What do you dislike about the product?
As mentioned in the like response, it's almost a dislike that they have so many tools because it can be overwhelming. We wanted to prioritize security and posturing, which they are just starting to invest in. They're very responsive to user feedback, so I have no doubt they'll only continue to grow and improve their assortment and ease of use.
What problems is the product solving and how is that benefiting you?
Datadog is helping us with User Monitoring and gathering some alerting for errors, outages, and uptime. We're likely going to scale with them over time, but I imagine they can do quite a bit with their larger enterprise clients.


    Parth G.

Awesome monitoring and observability tool

  • January 25, 2023
  • Review provided by G2

What do you like best about the product?
Datadog has many features that make it one of the best monitoring tools in the market. I like the ease of using these tools and the enterprise support that comes with it. It supports a lot of integration, making it easy for administrators to monitor any services/machine in the organization.
What do you dislike about the product?
Everything in the product is just good and there is nothing that you can dislike. However I would like them to have some training material/videos. The documentation can be simplified a little.
What problems is the product solving and how is that benefiting you?
As an organization, we are looking for a tool that can help us with observability, and Datadog does the same. The need to have a monitoring tool to monitor and set up an alert for any running service is being achieved via Datadog.


    Santiago H.

Datadog is the best monitoring tools!

  • January 20, 2023
  • Review provided by G2

What do you like best about the product?
We have been using Datadog for a while and we are generally satisfied with the product. However, we feel that the support could be improved as it can be slow to respond, and the payment processes are not always clear.
What do you dislike about the product?
The support is bad, often slow. The help is not enough. Also, many times the prices are not clear and you can get surprises on your bill.
What problems is the product solving and how is that benefiting you?
DataDog is a powerful, comprehensive monitoring service that helps startups and businesses of all sizes stay on top of their IT infrastructure and applications. With DataDog, you can easily monitor your entire stack, from servers to applications to databases, to get a detailed view of performance, utilization, and other metrics.


    Renee D.

Good monitoring tool

  • December 14, 2022
  • Review provided by G2

What do you like best about the product?
Easy to set up monitoring with datadog,ui is not bad
What do you dislike about the product?
i wish there was a user tutorial for new features
What problems is the product solving and how is that benefiting you?
helps the Company monitoring real time user activity


    Retail

Consolidated view of logs and metrics from across the infrastructure and application stack.

  • December 12, 2022
  • Review provided by G2

What do you like best about the product?
Seeing logs, metrics and tracing across disparate technology stacks makes finding and following problems across a microservice architecture much more straightforward. I find it easier than using AWS Cloudwatch to try and do the same.
What do you dislike about the product?
There is a lot of functionality, but some of these areas require configuration for them to work. However, this is par for the course with any monitoring and dashboarding product.
What problems is the product solving and how is that benefiting you?
It allows for the correlation of events across networked microservices without manually copying trace IDs or similar from one logging or tracing system to another. This makes it much quicker and easier to see the impact that one system can have on another.


    Shaul A.

Much more than just logging

  • December 11, 2022
  • Review provided by G2

What do you like best about the product?
I was impressed with the integrations part of DataDog.
Our main goal was to centralize activity and audit logs of critical systems in our organization.
We were able to integrate most of our systems in a matter of hours:
JumpCloud, Gsuite, Azure, Google Cloud Platform, Auth0 and more.
The instructions were easy to follow, and an integration usually takes only a few minutes.
What do you dislike about the product?
Log parsing could be improved.
The logging format is not standard across machines when you have multiple devices with different OS.
If you want standardization, you must set up pipelines to ingest and parse the logs, which I found a bit tedious.
What problems is the product solving and how is that benefiting you?
Our motivation for choosing DataDog was security and compliance.
We are using DataDog as our Siem: our logs are centralized, we keep track of our IS KPIs, and we set up monitoring and alerts as needed.


    Ben Z.

We love Data dog (B.O.A.T)

  • December 05, 2022
  • Review provided by G2

What do you like best about the product?
When I have any issue, we have good technicians to address our problems
It has great features
Simplicity
Easy to understand UI
Easy of installation
Useful metrics
What do you dislike about the product?
Price model, should be more flexible that's all
What problems is the product solving and how is that benefiting you?
Data Intergration Quality


    Rene K.

Datadog is excellent for monitoring your infrastructure

  • November 29, 2022
  • Review provided by G2

What do you like best about the product?
Easy setup to monitor clusters in Databricks running Apache Spark. Pre-setup dashboards help to quickly gain insights on a infrastructure level without the needs of DevOps.
What do you dislike about the product?
The pricing on the Datadog website could be more precise, such as allowing using a calculator for price estimates
What problems is the product solving and how is that benefiting you?
Monitoring of cloud infrastructure across major cloud providers


    dinesh g.

Datadog help resolve our support tickets

  • October 26, 2022
  • Review provided by G2

What do you like best about the product?
We use it to understand and analyze the performance of our systems and use it as a way to monitor our system health checks so it saves some effort on the developer side.
What do you dislike about the product?
The UI is not the best, and some charts are not user-friendly for a non-techie person. Analyzing queries is not intuitive and requires some training to understand it.
What problems is the product solving and how is that benefiting you?
Like I mentioned earlier, it helps in understanding the performance of the systems, web applications we build. We also use it as a monitor to ensure there is constant uptime.