DoiT Cloud Intelligence
DoiT InternationalReviews from AWS customer
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DoiT is awesome and hope to utilize for years to come!
What do you like best about the product?
There are so many features that I love about DoiT. Flexsave provides a practical, flexible way to save money, which is valuable for companies that iterate and move quickly. The online dashboards and anomaly detection provide quick and detailed information about our spending and where to dig into the details. Lastly, the support team has been excellent. All issues have been resolved promptly with acceptable outcomes, and I look forward to increasing the usage of the support services.
What do you dislike about the product?
Probably the only minor inconvenience I can think of is support escalated to GCP. For significant issues that require help from a Google SRE or product team, it feels more effective to have direct communication with GCP instead of having it proxied through DoiT.
What problems is the product solving and how is that benefiting you?
DoiT saves us money directly via discounts and Flexsave and indirectly through the utilization of dashboards, anomaly alerts and the easy-to-use support services it provides.
DoIT provides an
What do you like best about the product?
They're capable of answering just about any question I throw at them. And the hidden killer feature is the billing anomaly alerting that just... works out of the box.
What do you dislike about the product?
The dashboard tooling in their app is confusing to work with. In their defense though, I've not reached out for guidance. My only wish and this may be available somewhere that I'm ignorant of, would be for them to provide the capability to request support outside of the standard ticketing interface.
What problems is the product solving and how is that benefiting you?
DoIT helps me sleep more easily at night knowing that if there's a sudden spike in our operational costs in GCP that it won't go unnoticed for weeks. Their automated systems will notify us in the shared slack channel that there was a billing anomaly.
I also know that if I have a technical or architectural question about our usage of GCP DoIT has the staff on hand to help assist. In the few instances that they haven't been able to answer a question or provide a path forward with an issue we're experiencing, they've been incredibly communicative about their interactions with their contacts at GPC to get the situation resolved.
I also know that if I have a technical or architectural question about our usage of GCP DoIT has the staff on hand to help assist. In the few instances that they haven't been able to answer a question or provide a path forward with an issue we're experiencing, they've been incredibly communicative about their interactions with their contacts at GPC to get the situation resolved.
Very good support for 0-1 startups on GCP!
What do you like best about the product?
Very responsive, excellent engineers, I've used them at 2 companies so far. They go the extra mile to give you examples and best practices you can use!
They also have been very supportive on resolving billing questions and helping us find discounts. They're in your camp.
They also have been very supportive on resolving billing questions and helping us find discounts. They're in your camp.
What do you dislike about the product?
Sometimes we have a hard time explaining our business model and needs to them; we don't always need the most complex solution. However, usually when we get into a phone call we can resolve any disconnects. I'd love more visibility into Google's plans over time, as well.
What problems is the product solving and how is that benefiting you?
Any tech support issue on GCP and also billing questions.
They are front line support team for us and their dashboard was a critical tool we used recently to reduce costs.
They are front line support team for us and their dashboard was a critical tool we used recently to reduce costs.
About as expected for a middleman.
What do you like best about the product?
I like that, at the beginning of the relationship, they were very open to ad-hoc communication and support.
What do you dislike about the product?
I dislike that, after we signed up, everything must be ticketed and those tickets take days/weeks, only to find out that Google must be contacted for everything and, finally, that Google does not approve of whatever it is we are working towards. We should have just contacted Google ourselves ya know? They don't require us to file tickets for everything... yuck.
What problems is the product solving and how is that benefiting you?
I mean, we were asked to use a third party by Google while they remain able to answer all of our questions so I don't really know if DoiT is solving a problem for us per se.
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