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Stop ransomware and other advanced human-led attacks with a 24/7 team of threat response experts
What do you like best about the product?
Protection driven by the latest insights into attacker trends and techniques,
discoveries from world-class threat researchers, and findings from security testing and threat hunting engagements.
ease of use.
discoveries from world-class threat researchers, and findings from security testing and threat hunting engagements.
ease of use.
What do you dislike about the product?
High Cost and sometimes and false positive detections
What problems is the product solving and how is that benefiting you?
When a threat is detected, Sophos MDR doesn’t just alert us but it actively investigates and helps contain the threat, reducing damage and downtime.
Proactive and Dependable MDR Solution for 24/7 Threat Protection
What do you like best about the product?
24/7 expert threat monitoring, quick incident response, and seamless integration with Sophos Central make it a highly dependable MDR solution
What do you dislike about the product?
Initial setup can be complex, and detailed forensic reports could be more comprehensive for deeper investigation.
What problems is the product solving and how is that benefiting you?
Sophos MDR is solving the challenge of continuous threat monitoring and incident response. With their 24/7 expert team, we get real-time detection and rapid containment of threats, which greatly reduces our risk exposure and relieves pressure on our internal security team.
The SOC team ensures active threat detection and response 24/7.
What do you like best about the product?
- 24/7 Monitoring & Support: Round-the-clock monitoring by an experienced security team.
- Fast Response Times: Threats are not only detected but also actively contained and eliminated.
- Relief for Internal IT Teams: Sophos takes over threat detection and response, allowing internal teams to focus on other tasks.
- Expert Analysis: Access to security experts who analyze and assess complex attacks.
- Integration: Easy integration into the existing Sophos system landscape.
- Fast Response Times: Threats are not only detected but also actively contained and eliminated.
- Relief for Internal IT Teams: Sophos takes over threat detection and response, allowing internal teams to focus on other tasks.
- Expert Analysis: Access to security experts who analyze and assess complex attacks.
- Integration: Easy integration into the existing Sophos system landscape.
What do you dislike about the product?
High dependency on the Sophos ecosystem, full functionality only with additional Sophos products
What problems is the product solving and how is that benefiting you?
Lack of capability or personnel structure to respond to complex cyber threats around the clock.
Sophos MDR offers the complete service here.
Sophos MDR offers the complete service here.
MDR the solution for organizations seeking robust 24/7 threat detection and response capabilities.
What do you like best about the product?
The platform is noted for its intuitive interface and reliable background operation, requiring minimal configuration while delivering advanced threat detection
What do you dislike about the product?
A few users noted that endpoint protection can slow down devices, and that upgrades or updates may affect performance temporarily
What problems is the product solving and how is that benefiting you?
Sophos MDR is particularly effective against remote ransomware, which is harder to detect using traditional security tools
Sophos MDR
What do you like best about the product?
MDR helps organizations “stop breaches faster, free up time, and sleep better at night” by offloading the burden of threat detection and response.
Top features of Sophos MDR:
1. 24/7 Human-Led Threat Response
2. Proactive Threat Hunting
3.Rapid Incident Response - minimizes breach impact through fast, AI-powered response actions, backed by a global incident response team.
4. Integration with Microsoft Defender - can monitor and respond to Microsoft Security alerts more comprehensively than Microsoft itself, making it a strong co-pilot for hybrid security setups
5. Cyber Insurance Benefits - can lower cyber insurance premiums
6.Unified XDR Platform - enabling visibility across endpoints, servers, firewalls, identity solutions, and cloud tools.
Top features of Sophos MDR:
1. 24/7 Human-Led Threat Response
2. Proactive Threat Hunting
3.Rapid Incident Response - minimizes breach impact through fast, AI-powered response actions, backed by a global incident response team.
4. Integration with Microsoft Defender - can monitor and respond to Microsoft Security alerts more comprehensively than Microsoft itself, making it a strong co-pilot for hybrid security setups
5. Cyber Insurance Benefits - can lower cyber insurance premiums
6.Unified XDR Platform - enabling visibility across endpoints, servers, firewalls, identity solutions, and cloud tools.
What do you dislike about the product?
Common Dislikes and Limitations of Sophos MDR:
1. High Pricing Compared to Competitors is more expensive.
2. Limited Third-Party Integration.
3. Communication and Language Support.
1. High Pricing Compared to Competitors is more expensive.
2. Limited Third-Party Integration.
3. Communication and Language Support.
What problems is the product solving and how is that benefiting you?
Sophos MDR Solves below problems:
1. Human-led, round-the-clock threat detection and response
2. Delayed Threat Detection - Sophos MDR helps detect and respond to threats before adversaries can cause damage, thanks to its unified XDR platform that monitors endpoints, servers, firewalls, identity systems, and cloud tools
3. Complex Multi-Stage Attacks - designed to handle multi-vector, multi-stage threats that traditional tools often miss. It uses deep learning and threat intelligence from Sophos Labs to proactively identify and neutralize attacks
4. Ransomware and Real-World Threats - provides real-world incident response insights to help customers strengthen their defences
1. Human-led, round-the-clock threat detection and response
2. Delayed Threat Detection - Sophos MDR helps detect and respond to threats before adversaries can cause damage, thanks to its unified XDR platform that monitors endpoints, servers, firewalls, identity systems, and cloud tools
3. Complex Multi-Stage Attacks - designed to handle multi-vector, multi-stage threats that traditional tools often miss. It uses deep learning and threat intelligence from Sophos Labs to proactively identify and neutralize attacks
4. Ransomware and Real-World Threats - provides real-world incident response insights to help customers strengthen their defences
Sophos MDR is a best MDR solution out there , provides proactive threat detection functionality
What do you like best about the product?
Most helpful is it's 24*7 monitoring , it is basically a cost effective SOC solution.It provides user friendly interface which is really easy for our team to track.
What do you dislike about the product?
Sometimes false negatives issues
Some features work best within the Sophos ecosystem
Some features work best within the Sophos ecosystem
What problems is the product solving and how is that benefiting you?
I am getting threat hunters with the cost paid and providing proactive threat detection. Also saving my IT professionals time as they can focus on other Infrastructure based solution. We are able to focus on other critical issues.
Solid security operations, but containment needs work
What do you like best about the product?
What we like best about Sophos MDR is the 24/7 expert threat monitoring and rapid response.
The MDR team acts as an extension of our internal security operations, providing actionable alerts and guided response support, which gives us confidence and peace of mind, especially outside business hours. Their expertise in investigating complex threats and reducing false positives has been a key advantage.
The MDR team acts as an extension of our internal security operations, providing actionable alerts and guided response support, which gives us confidence and peace of mind, especially outside business hours. Their expertise in investigating complex threats and reducing false positives has been a key advantage.
What do you dislike about the product?
What we dislike about Sophos MDR is the limited containment in specific threat scenarios.
In a recent case involving the Horabot trojan, MDR did not fully contain the threat — email propagation was not blocked in time, and containment actions required manual follow-up. This revealed a gap in automated response and containment capabilities for advanced or evasive threats.
In a recent case involving the Horabot trojan, MDR did not fully contain the threat — email propagation was not blocked in time, and containment actions required manual follow-up. This revealed a gap in automated response and containment capabilities for advanced or evasive threats.
What problems is the product solving and how is that benefiting you?
Sophos MDR helps us address the challenge of 24/7 threat detection and response with limited internal resources.
Their expert team monitors and investigates alerts around the clock, reducing our response time and allowing our internal team to focus on strategic initiatives rather than constant alert triage. The MDR service has significantly decreased false positives and provided clear guidance during incidents, improving our overall security posture and confidence in threat handling.
Their expert team monitors and investigates alerts around the clock, reducing our response time and allowing our internal team to focus on strategic initiatives rather than constant alert triage. The MDR service has significantly decreased false positives and provided clear guidance during incidents, improving our overall security posture and confidence in threat handling.
The introduction went very well!
What do you like best about the product?
Reliable product, good introduction, and good service also in daily operation.
What do you dislike about the product?
Currently, I can't think of anything that could be negative here.
What problems is the product solving and how is that benefiting you?
It is a reliable SOC that protects our daily operations.
Sophos MDR offers a robust and responsive managed detection and response service.
What do you like best about the product?
What I like best about Sophos MDR is the 24/7 expert-led threat monitoring and response, which ensures that potential security incidents are swiftly identified, investigated, and neutralized—even outside business hours. The combination of real-time alerts, detailed reporting, and human-led analysis provides a high level of confidence in our overall security posture. Additionally, the integration with our existing Sophos ecosystem makes deployment and management seamless.
What do you dislike about the product?
What I dislike about Sophos MDR is that while the threat detection and response are excellent, the alert notification system can sometimes be overly sensitive, generating a high volume of low-priority alerts that require filtering. Additionally, the initial onboarding process could be more streamlined, especially when integrating with third-party tools or existing SIEM solutions. Some advanced customization options are also limited unless you're on the higher-tier service.
What problems is the product solving and how is that benefiting you?
Sophos MDR provides 24/7 expert threat detection and response, reducing risk, saving internal resources, and improving our overall security posture.
AN EXCELLENT TOOL FOR THE DETECTION AND CONTROL OF THREATS ON THE NETWORK
What do you like best about the product?
THAT WE CAN BE WITHOUT WORRY ABOUT THE CONTROLS THAT THE MDR MAY HAVE AS WELL AS CUSTOMER SUPPORT
What do you dislike about the product?
IT COULD BECOME COSTLY FOR CERTAIN COMPANIES AS WELL AS ITS FREQUENCY OF USE
What problems is the product solving and how is that benefiting you?
HELPS US IN THE DETECTION AND DETENTION OF THREATS, AVOIDING LOSSES
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