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Easy Management and Strong Ransomware Detection in Sophos MDR
What do you like best about the product?
Sophos MDR is a great product. I love how easy it is to manage and also I love how the licensing works for the product. The controls are very granular and can be setup differently for different users, groups and computers/devices. You can sync all of your active directory users and groups so that you have more control over which users cand which devices have more strict controls and it allows for website filtering and device control. Also when combined with Sophos Intercept-X it is one of the best solutions to monitor for potential Ransomware attacks.
What do you dislike about the product?
Logging into Sophos Central to manage Sophos MDR can be a bit slow and painful at first as there is so many features and options, site navigation can be a bit slow. Also the amount of options for implementation at first can be a bit daunting.
What problems is the product solving and how is that benefiting you?
Ransomeware detection was a huge point for us and Sophos MDR combined with Sophos Intercept-X is very good at ransomeware detection. Also, the licensing for Sophos MDR is very straight forward and easy to understand. The way the license their products fit very well for our medium sized business.
Sophos MDR gives us the confidence that we are as secure as possible 24/7 all around the world.
What do you like best about the product?
Sophos 24/7 MDR was such a great move for us, we have over 300 users in almost every continent and a very small IT team. The level of comfort and security the MDR product has provided to us is immeasurable. With a centralised platform that is intuitive to use and simple to get how to guides for, it's a de-cluttered space that allows us to focus on the actual issues. The professional services team spend a good amount of time ensuring it is setup correctly and that you are supported as you stand up the products. Injecting our 365 defender logs into their datalake takes care of an additional platform we no longer have to check. Authorising the team to be able to take action when it is out of hours gives a level of trust that we are without doubt more secure with it than without it. I like that the same team of service leader and engineer are still working with us beyond the initial sales and implementation stages so we are not wasting time going over historical issues.
What do you dislike about the product?
While the professional services team do ensure your on-boarding is seamless, a little gap of maybe understanding our environment more would cause a few less false positives. We have global users that access our CRM platform via AVD and this is all hosted in Azure UK, if that had been taken into account at the start, there would be less tickets created for these users accessing from different geographical locations. This is a very minor problem that maybe more complex companies would maybe be larger for them.
What problems is the product solving and how is that benefiting you?
Phishing attacks, MITM attacks, data loss, and credential theft.
Evaluation of comprehensive solutions and the deployment of the solutions
What do you like best about the product?
What I like most about MDR is how easy it is to deploy the solution and the visibility it gives you of the teams and their status. That we can see the other Sophos solutions on the same panel.
What do you dislike about the product?
The phone support is by default in English.
What problems is the product solving and how is that benefiting you?
We had a password leak of a finance director, the MDR support helped us activate features we didn't know we had regarding integration with Microsoft accounts, now MDR also evaluates how our status is with our Microsoft accounts.
A great product with many functionalities.
What do you like best about the product?
Easy to operate and very intuitive, highly recommended.
What do you dislike about the product?
I haven't found any bad points at the moment.
What problems is the product solving and how is that benefiting you?
It is a great product that helps me protect my organization's assets.
I have been working with MDR from differents brand since more than 10 years
What do you like best about the product?
Easy browsing over the alerts, events, Techonolgies ingested, reducing time to investigate (triage) alerts, redcuce false positive, prioritaze, an dsupport to remediate
What do you dislike about the product?
Still reviewing, EPS, storage, retention, DataLake, etc
What problems is the product solving and how is that benefiting you?
Early detection, Triage, compatibility with other third products, reporting, Threat Hunting, root cause analysis. Reduce to costumers fatigue security review
Very very good, i dont have any bad review
What do you like best about the product?
The fast respond and the fast detection.
What do you dislike about the product?
The dashboard arent configurable to edit.
What problems is the product solving and how is that benefiting you?
I resolved the suspicions events and detect reals events
a powerful solution within your reach
What do you like best about the product?
Price and performance are very good for business solutions.
What do you dislike about the product?
the dashboard can be somewhat cumbersome and not intuitive at all
What problems is the product solving and how is that benefiting you?
great capabilities for a robust security solution
Excelent performance by MDR
What do you like best about the product?
One of the most powerful tools in the catalog is Sophos for endpoint protection.
It offers significant benefits not only for end users but also for implementers, thanks to its simplicity and the high level of visibility it provides to administrators.
It offers significant benefits not only for end users but also for implementers, thanks to its simplicity and the high level of visibility it provides to administrators.
What do you dislike about the product?
The price is some cases is unreachable for some clients is the only thing that i dislike from this solution
What problems is the product solving and how is that benefiting you?
Sophos MDR helps my clients achieve better security outcomes than Intercept X Advanced alone. Its AI capabilities address continuity challenges, while also helping my company attract new clients and upgrade existing licenses.
Active and reliable protection with real human support
What do you like best about the product?
The most useful thing is to have a team of experts working in the background, detecting and responding to incidents before they become serious problems. The 24/7 analysis capability, detailed reports, and smooth communication with the Sophos team make a big difference.
What do you dislike about the product?
Overall, the experience has been very good, but if there's something I would improve, it would be that some reports could be presented in a simpler way so that non-technical people can also understand them without difficulty. Sometimes the amount of technical information can be overwhelming if one is not familiar with certain terms.
What problems is the product solving and how is that benefiting you?
Sophos MDR helps us face one of the biggest challenges we had: the lack of visibility and response to threats in real time. Before, we relied entirely on our internal capabilities, which were limited by resources and time.
With Sophos MDR, we now have a specialized team that constantly monitors our infrastructure, detecting suspicious behaviors, investigating incidents, and responding quickly. This has allowed us to reduce the risk of breaches, avoid major damage, and focus on our operations without constantly worrying about potential threats.
With Sophos MDR, we now have a specialized team that constantly monitors our infrastructure, detecting suspicious behaviors, investigating incidents, and responding quickly. This has allowed us to reduce the risk of breaches, avoid major damage, and focus on our operations without constantly worrying about potential threats.
We have been using Sophos MDR for about 3 years and so far there have been no problems.
What do you like best about the product?
The detection of threats works great. We receive information about the incidents, but we only need to take action if the MDR team requires additional information.
What do you dislike about the product?
We have not yet found a way to generally include "false positives" in a kind of "whitelist."
What problems is the product solving and how is that benefiting you?
As mentioned at the beginning, we can focus our attention on other important tasks thanks to the work of Sophos and the MDR team. The MDR team performs their tasks to our full satisfaction, with most threats being directly eliminated by Sophos/the MDR team without us having to take action.
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