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Reviews from AWS customer

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493 reviews
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    Javier G.

Sophos, a practical and economical tool

  • August 15, 2025
  • Review provided by G2

What do you like best about the product?
Sophos is very convenient and easy to run and manage. It is simple to use and client installation is very quick. It also has many built-in features and add-ons at a very affordable price.
What do you dislike about the product?
One of its main disadvantages is that despite having many ways to customize its operation, it still lacks in terms of complete customization. There are certain options that cannot be altered or can only be added by the manufacturer itself. In addition, it lacks some ways to more efficiently manage registered devices.
What problems is the product solving and how is that benefiting you?
Sophos helps me protect my critical equipment from imminent threats that could affect it. It has helped me control issues of non-compliance and unsafe behavior among my users.


    ROVELLE A.

SOPHOS MDR THE BEST CHOICE

  • August 15, 2025
  • Review provided by G2

What do you like best about the product?
Real-time detection and reporting, fast reply to queries.
What do you dislike about the product?
The user interface is hard to understand
What problems is the product solving and how is that benefiting you?
Detection of virus and ransomware it gives our data secure


    Roberto M.

The best companion for the Endpoint

  • August 14, 2025
  • Review provided by G2

What do you like best about the product?
Its ease of use, quick response, and risk situation control, the ease with which it integrates into the infrastructure.
What do you dislike about the product?
The treatment of false positives is often very strict.
What problems is the product solving and how is that benefiting you?
Help me protect the company's infrastructure against threats that arise daily, without being an exorbitant expense.


    Mauricio P.

Proactive MDR

  • August 14, 2025
  • Review provided by G2

What do you like best about the product?
The teams of our collaborators are always safe and protected in real time.
What do you dislike about the product?
That it blocks many things for me, but I can inform the IT area, they evaluate it and release it if it is productive.
What problems is the product solving and how is that benefiting you?
We no longer worry as we used to because the installed agents are responsible for monitoring and informing the administrators to take the appropriate actions in case any risk arises.


    Darshan P.

MDR uncovered

  • August 14, 2025
  • Review provided by G2

What do you like best about the product?
Sophos has a team of experts who are very quick in action and its a robust solution. we get timely intimation from them on the incident and we are loving it
What do you dislike about the product?
No issues as of now as we are using MDR from quiet a time now
What problems is the product solving and how is that benefiting you?
We wanted to go for MDR mainly becase we couldnt afford to hire experts and during holidays no IT team were available . So MDR is helping us save cost and time.


    Patryk P.

Really good MDR once you will get used to it.

  • August 13, 2025
  • Review provided by G2

What do you like best about the product?
Overall functionality is really good, and once you get used to it, it's easy to use. Switching to a different MDR was rather smooth and didn't cause many hiccups. Every day usage is easy.
What do you dislike about the product?
At the beginning, the layout was a bit confusing.
What problems is the product solving and how is that benefiting you?
controlling a number of spam emails and harmful webpages, for example.


    Manufacturing

Reliable and Proactive Threat Detection with Sophos MDR

  • August 13, 2025
  • Review provided by G2

What do you like best about the product?
24/7 Monitoring: Continuous threat detection and response gives peace of mind.
Expert-Led Investigations: Sophos analysts provide detailed insights and take action when needed.
Clear Reporting: Easy-to-understand dashboards and regular updates.
Fast Response Times: Quick containment and remediation of threats.
Integration: Seamless with existing Sophos products and other security tools.
What do you dislike about the product?
Customization Limits: Some predefined response workflows could use more flexibility.
Alert Noise: Occasionally, alerts may be too frequent or not fully relevant.
Learning Curve: Initial setup and understanding of MDR features can take time.
What problems is the product solving and how is that benefiting you?
Sophos MDR has significantly improved our cybersecurity posture and operational efficiency. From a business standpoint, it helps us stay ahead of threats without needing to expand our internal security team. The 24/7 monitoring and expert-led response mean we can focus on strategic IT initiatives rather than constantly reacting to alerts.


    Javier P.

TRANSPARENCY IN CYBERSECURITY

  • August 12, 2025
  • Review provided by G2

What do you like best about the product?
The security it offers to my teams and the transparency of information at the time of a detection and the ease of use of the Sophos Central console.
What do you dislike about the product?
That there are no engineers in Spanish limits communication a bit since not all my colleagues speak English.
What problems is the product solving and how is that benefiting you?
The main problem is the time I used to spend analyzing detections; now I don't worry about that anymore since the MDR team takes care of it, and I can no longer focus on the users and problems of my company.


    Legal Services

Easy to Administer and Manage

  • August 12, 2025
  • Review provided by G2

What do you like best about the product?
The dashboard is clean and well-organized, making it simple to monitor threats and understand what's happening across our environment. Administration is straightforward and it is easy to use.
What do you dislike about the product?
While Sophos MDR offers strong threat detection and response capabilities, one area that feels lacking is its integration with external alerting platforms like Microsoft Teams. For a modern IT environment where real-time collaboration is key, not being able to push alerts directly into Teams channels or other messaging tools creates a gap in visibility and responsiveness. It would be a big improvement if Sophos could offer more flexible, native integrations for alerting workflows
What problems is the product solving and how is that benefiting you?
It covers the gap of round the clock coverage of Monitoring, Alerting and Response from not having a dedicated in house teams not only in terms of man power but also technical knowledge


    Retail

Sophos MDR , Cyber security as a service

  • August 12, 2025
  • Review provided by G2

What do you like best about the product?
It is more of a cybersecuirty as a service, the proactive threat hunting and attack prvention and complete removal of malware in a network is exceptional
What do you dislike about the product?
The support language is mainly english it will be difficult in non native english speakers
What problems is the product solving and how is that benefiting you?
With Sophos MDR as an organization I donot need to hevily invest on security consultants and analyst for preveting my end points and servers. This indirectly supporting the overall business productivity by focusing more on business instead of security infra.