Reviews from AWS customer
0 AWS reviews
-
5 star0
-
4 star0
-
3 star0
-
2 star0
-
1 star0
External reviews
403 reviews
from
External reviews are not included in the AWS star rating for the product.
Capsule 8- better threat detection
What do you like best about the product?
It is faster and provides an automated response to threats. Also, it offers seamless working and reduces the usage of memory disk to enhance the system performance.
What do you dislike about the product?
I have been using this software for a month now, and there are no discrepancies.
What problems is the product solving and how is that benefiting you?
It helps solve or remove complicated malware or threats in laptops and desktops. Also, it reduces the time in the organisation.
Sophos augments local IT staff by providing additional help with security real time/ log evaluations
What do you like best about the product?
Sophos MDR is always in the background. For us, most of the time MDR is in the background. When an event requires additional oversight, they communicate fast and help as needed.
What do you dislike about the product?
There is nothing I dislike about the product. On occasion, submitted support tickets can take 24 to 36 hours for a response.
What problems is the product solving and how is that benefiting you?
At this point in time we have no issues with Sophos MDR.
its a good solution
What do you like best about the product?
the product is user-friendly and the console too
What do you dislike about the product?
nothing as such was not able to find any flaws
What problems is the product solving and how is that benefiting you?
EDR capabilities
Sophos Managed Threat Reaponse
What do you like best about the product?
It is easy to configure and implement. Also easy to integrate this with other soc tools.
What do you dislike about the product?
Creating use cases need some complex queries to configure.
What problems is the product solving and how is that benefiting you?
It has helped to integrate the incidents in soc tool and improved the alert monitoring.
Solid products overall; troubleshooting times can be improved in case of problems.
What do you like best about the product?
The product(s) are easy to deploy and operate, and was able to be set up via cloud.
In general, the cyber-security suite performs well against continuous threats to our organization and offers us a centralized overview of this data in a highly efficient manner.
Responsive support services.
In general, the cyber-security suite performs well against continuous threats to our organization and offers us a centralized overview of this data in a highly efficient manner.
Responsive support services.
What do you dislike about the product?
Support is not always able to resolve critical issues on time. For example, a resolution has not yet been found to detect niche viruses. There was also an occasion last month where a back-up firewall failed to operate as intended, and we had to bring in external specialists to find a way through the problem. Sophos support had failed us on that occasion.
What problems is the product solving and how is that benefiting you?
The products - Sophos Antivirus & MTR have been fairly straightforward to install, deploy and operate. The cybersecurity infrastructure pretty much runs itself and provides real-time, dynamic updates on all connected devices across our network. We have been able to stay protected over the long term, despite a few issues related to niche virus detection and backup firewall device(s) during the last few months. The teams are very responsive to our requirements and troubles and go out of their way to ensure our issues are well looked into.
Overall, our experience has been fulfilling.
Overall, our experience has been fulfilling.
Sophos MTR
What do you like best about the product?
Strong threat detection and response. Easy to use
What do you dislike about the product?
They should provide technology training to customer and improve customer support response time
What problems is the product solving and how is that benefiting you?
Threat feed and use cases are good. It save time
This is very good excellent service for threat hunting, detection and incident response.
What do you like best about the product?
The best feature is very easy to manage. And the best quality is threat detection in fast time. This treat hunting feature is very powerful and strong. The team is very fast to provide incident responders with solutions.
What do you dislike about the product?
This is very costly. The price is very expensive. And please provide a Live Response command line interface in Intercept X Advanced Package. And provide call support.
What problems is the product solving and how is that benefiting you?
Sophos Managed Threat Response is solving threat hunting and threat detection. And they provide Cryptoguard ransomware file protection. It is a very beneficial feature.
Effective management capabilities and Seamless integration, high overall security protection
What do you like best about the product?
Quick response from the MTR team and effective follow-up on the backend. seamlessly to shut down the threats. Sophos give full control of the workstations remotely.
What do you dislike about the product?
As of now, there is no experience disliking the product.
What problems is the product solving and how is that benefiting you?
Powershell attack. MTR team has been authorized to perform the threat removal option. They are very effective and quick.
Great Product and service experience
What do you like best about the product?
Proactive response, Threat notifications
What do you dislike about the product?
None as of now. I would update as come across it.
What problems is the product solving and how is that benefiting you?
Suspicious detections were notified proactively
Comprehensive protection, great UI, excellent support
What do you like best about the product?
The support team is great and account management is also very good. Deployment is straightforward
What do you dislike about the product?
Reporting could be a little more in-depth although I expect this to be addressed over the coming months.
What problems is the product solving and how is that benefiting you?
Sophos MTR provides a comprehensive overview of the threats facing our customers. The benefit to us is that we can offer our customers great protection at an attractive price point.
showing 311 - 320