Reviews from AWS customer
0 AWS reviews
-
5 star0
-
4 star0
-
3 star0
-
2 star0
-
1 star0
External reviews
417 reviews
from
External reviews are not included in the AWS star rating for the product.
MDR is a one solution for Randsome hackers
What do you like best about the product?
Sophos Manage Detection & Response are best thing it timely reporting & Reverts.
MDR Resolution is best by SOC Team
MDR Resolution is best by SOC Team
What do you dislike about the product?
Manage Detection Response is a some costly for End user
What problems is the product solving and how is that benefiting you?
Sophos MDR is Solving my problems like now i am fearless in my organization & not to worry in weekends
Good easy to use
What do you like best about the product?
It has what we need to check the status and health, and track our performance
What do you dislike about the product?
It can be overwhelming and may not be the easiest to navigate
What problems is the product solving and how is that benefiting you?
To monitor the end user protection and check the assets' details tracked in the tool
Usability & Service
What do you like best about the product?
The thoroughness, and quickness of alerting. when an issue arises.
What do you dislike about the product?
They dont have every detail, and can miss a few parts.
What problems is the product solving and how is that benefiting you?
Antivirus protection, and helps protect our endpoints against malicious PUA.
Peace of mind with 3rd party monitoring
What do you like best about the product?
Peace of mind with 3rd party monitoring.
What do you dislike about the product?
The fact that it can't actively monitor our Azure environment.
What problems is the product solving and how is that benefiting you?
Cyber security monitoring.
Quick Action in a Data Incident
What do you like best about the product?
Their quick response time, and actions taken to mitigate the extent of an incursion.
What do you dislike about the product?
Their triggers for what is classified as suspicious activity could be tightened slightly. Would have prevented more damage for us.
What problems is the product solving and how is that benefiting you?
24/7 Monitoring
Excellent
What do you like best about the product?
Speed of response in cases under analysis, possibility of opening cases automatically in case of doubts about security. Visibility within my network and continuous development of integrated solutions
What do you dislike about the product?
Client resource heaviness,Web interface sometimes slow
What problems is the product solving and how is that benefiting you?
Internal and external security, visibility of what happens inside the network even at the level of individual packets, 24/365 support
Sophos MDR - Fast and solution-oriented support
What do you like best about the product?
What I like best is the very fast response time. We don't have long waiting times before a support representative contacts us.
What do you dislike about the product?
The support could be improved a bit in terms of language. With critical issues that need to be resolved quickly, misunderstandings can easily occur. However, everything has been very good so far.
What problems is the product solving and how is that benefiting you?
Resource availability in the IT sector is often scarce. The MDR team fills this gap almost perfectly.
Sophos MDR works very well and quickly, risks are reviewed and escalated by the Sophos MDR team.
What do you like best about the product?
Sophos MDR works very efficiently around the clock. When risks arise, the Sophos MDR team takes action and reviews the incidents, which are escalated if necessary. Our internal IT is immediately informed about critical incidents and receives predefined measures for implementation, either in collaboration with the team or independently. As a result, we have been able to fend off attacks at the last moment several times. If we had not actively used Sophos MDR, we would probably have often fallen victim to successful cyberattacks.
What do you dislike about the product?
For the Complete version, it is a requirement that the health check status is at 100% in all functions of Sophos Central, Endpoint Server Protection, etc., due to insurance issues. However, in some environments with production machines and software, this is not always feasible, as one relies on manufacturers who unfortunately have not yet aligned their software or hardware to such a high security level. Therefore, exceptions must be configured in the policies so that this software works, which, however, lowers the health check status. Without these exclusions, production cannot take place because the software does not function. Finding a solution with support is associated with a very high effort.
What problems is the product solving and how is that benefiting you?
A central problem that many companies face in the field of cybersecurity is the constant threat of cyberattacks. These attacks can not only jeopardize the integrity and confidentiality of company data but also lead to significant financial losses and reputational damage.
Sophos MDR (Managed Detection and Response) offers a comprehensive solution to combat these challenges. It operates around the clock and provides rapid responses to potential risks. The Sophos MDR team reviews all emerging risks and immediately escalates critical incidents, ensuring our internal IT is promptly informed. With pre-established measures, we can act quickly to fend off threats.
We benefit from Sophos MDR in several areas:
Efficient threat detection: Attacks are detected and analyzed in real-time, allowing for an immediate response.
Collaboration with the IT team: Our internal IT can quickly respond to instructions and take action in critical situations to ensure security.
Protection against cyberattacks: We have been able to fend off attacks at the last moment multiple times, protecting us from potential damage.
Relief for the IT team: With the support of the Sophos MDR team, we can focus on other strategic tasks while ensuring the security of our systems.
Improved compliance: Adhering to security standards becomes easier, helping us maintain a 100% health check status and meet insurance requirements.
Overall, we benefit from Sophos MDR by strengthening our security strategy, minimizing risks, and maintaining operational efficiency without compromising productivity.
Sophos MDR (Managed Detection and Response) offers a comprehensive solution to combat these challenges. It operates around the clock and provides rapid responses to potential risks. The Sophos MDR team reviews all emerging risks and immediately escalates critical incidents, ensuring our internal IT is promptly informed. With pre-established measures, we can act quickly to fend off threats.
We benefit from Sophos MDR in several areas:
Efficient threat detection: Attacks are detected and analyzed in real-time, allowing for an immediate response.
Collaboration with the IT team: Our internal IT can quickly respond to instructions and take action in critical situations to ensure security.
Protection against cyberattacks: We have been able to fend off attacks at the last moment multiple times, protecting us from potential damage.
Relief for the IT team: With the support of the Sophos MDR team, we can focus on other strategic tasks while ensuring the security of our systems.
Improved compliance: Adhering to security standards becomes easier, helping us maintain a 100% health check status and meet insurance requirements.
Overall, we benefit from Sophos MDR by strengthening our security strategy, minimizing risks, and maintaining operational efficiency without compromising productivity.
Sophos MDR quality control
What do you like best about the product?
Your constant presence and unassisted intervention in incidents.
What do you dislike about the product?
Communications in the user's native language
What problems is the product solving and how is that benefiting you?
Immediate detection of incidents and resolution of the same. Continuity of service to IT users.
Great experience and peace of mind
What do you like best about the product?
Low MTTD/MTTR
Highly skilled team
Third Party Integration
Highly skilled team
Third Party Integration
What do you dislike about the product?
Reporting
Dashboard customization
Alert fine tuning
Dashboard customization
Alert fine tuning
What problems is the product solving and how is that benefiting you?
Lack of skilled team against Zero day attacks.
Proactive monitoring and threat hunting
Proactive monitoring and threat hunting
showing 141 - 150