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Sophos MDR great experience
What do you like best about the product?
Scalability, excellent integration, reliability
What do you dislike about the product?
Nothing in particular, greater attention to detail in MDM (Mobile Device Management)
What problems is the product solving and how is that benefiting you?
It helped us to easily manage our daily cyber security operations.
Sophos vs. Cyberthreats: It’s Not Even a Fair Fight (But We Love Watching It Anyway)"
What do you like best about the product?
Best thing is real time notification and blocking for zero day threats.
What do you dislike about the product?
GUI of Sophos Central could be little better.
What problems is the product solving and how is that benefiting you?
It solves our security landscape problem and covers us by protecting our endpoints which are not in our physical reach.
live peacefully
What do you like best about the product?
Enjoy 24-hour cyber-security and have help in incident management
What do you dislike about the product?
I have not encountered any critical issues using mdr
What problems is the product solving and how is that benefiting you?
a single console from which to manage all corporate security
Perfect and Most secure Product
What do you like best about the product?
perfect and most secure product from all sides
What do you dislike about the product?
from my side i have Benn use this product since almost 5 years without any issues.
What problems is the product solving and how is that benefiting you?
all issues related to 24/7 CyberSecurity
Positive Experience With Communication and Support, Concerns Over User Interface Design
What do you like best about the product?
Communication with the MDR team and their professionalism
What do you dislike about the product?
Parts of the user Interface are not intuitive.
What problems is the product solving and how is that benefiting you?
Sophos MDR team is creating cases, analyzing them, and recommends further actions. Communication is quick and professional.
Good virus protection with a strong MDR team
What do you like best about the product?
I particularly like the proactive response of the MDR team. As soon as a threat becomes even slightly noticeable, a ticket is immediately created to address the issue. For threats with a "High" value, a phone call/phone chain is immediately triggered. If you have a potential "false positive," you can involve the MDR support. They check and analyze and then provide recommendations.
What do you dislike about the product?
The knowledge bases are sometimes quite difficult to understand. Unfortunately, they are only available in English and Chinese. If a client from the Central Cloud has been deleted, it does not automatically register again if the endpoint is still installed. Once out = out. Thus, the tamper protection password is gone, and you have to fumble around awkwardly until you can uninstall and reinstall Sophos.
What problems is the product solving and how is that benefiting you?
We were looking for a SOC and Sophos MDR offers a cost-effective alternative here.
Sophos MDR is the Solution you re looking for
What do you like best about the product?
Response times, experience, strength in cibersecurity
What do you dislike about the product?
I still dont find a thing that i dont like but you could improve the way the response team make the aproa h with costumera
What problems is the product solving and how is that benefiting you?
All the cibersecurity vertical of the company
Sophos has evolved into a modern threat detection platform
What do you like best about the product?
We have an extremely low rate of false positives. All actions taken by the MDR OPS team, regardless of true or false positive, are through and taken within the context of the user's behavior.
What do you dislike about the product?
Most of our issues involve adding folder and file exclusions to inhibit the firing of cryptolocker alerts and high CPU usage. All of these issues occur with developer machines running multiple devenv instances.
What problems is the product solving and how is that benefiting you?
Monitoring our users, who are administrators, and ensuring that backdoor applications are not installed inadvertently.
Sophos MDR, the team thats there when you cant be
What do you like best about the product?
Sophos MDR is there for you when you cant be there all the time. Having someone watch your companies back while you sleep or are on vacation gives you peace of mind you cant get other wise. It was easy to setup and get going in our environment, the emails are easy to read, and the team is there to support you when needed.
What do you dislike about the product?
They are still growing so there are something that they cant do fully just yet. Being able to lock an account down is something new that just recently came out which should have been there a launch feature.
What problems is the product solving and how is that benefiting you?
We are a small team and cant be there all the time so having something like this to watch our backs for suspicious actively is greatly needed.
24/7 Threat Detection and Rapid Response Benefits for Businesses
What do you like best about the product?
Effective, Reliable and pro-active 24/7 threat response.
What do you dislike about the product?
High Cost for Small Businesses: The pricing for Sophos MDR can be quite high, especially for smaller organizations. Comparisons with other vendors show that Sophos MDR is more expensive, which may not be feasible for all businesses
What problems is the product solving and how is that benefiting you?
Sophos Managed Detection and Response (MDR) services address several critical cybersecurity challenges and provide significant benefits:
Continuous Monitoring and Rapid Response: Sophos MDR offers 24/7 threat detection and response, ensuring that any cyberattacks targeting your systems are swiftly identified and mitigated. This continuous monitoring helps in maintaining robust protection against phishing attacks, advanced threats, and virus infections.
Proactive Threat Hunting: The service includes proactive threat hunting to uncover adversary activities and eliminate elusive threats that automated tools might miss. This proactive approach enhances the overall security posture by identifying and neutralizing threats before they can cause significant damage.
Incident Response and Management: Sophos MDR provides a comprehensive incident response retainer, which includes immediate actions to mitigate the impact of security incidents, protect crucial evidence for investigations, and ensure swift communication with the Sophos Incident Response team. This capability is crucial for managing potential security incidents efficiently.
Integration with Existing Systems: Sophos MDR integrates seamlessly with existing systems such as Microsoft 365 and Juniper Firewall, providing a cohesive security solution that maximizes the ROI of your existing cybersecurity technologies.
Continuous Monitoring and Rapid Response: Sophos MDR offers 24/7 threat detection and response, ensuring that any cyberattacks targeting your systems are swiftly identified and mitigated. This continuous monitoring helps in maintaining robust protection against phishing attacks, advanced threats, and virus infections.
Proactive Threat Hunting: The service includes proactive threat hunting to uncover adversary activities and eliminate elusive threats that automated tools might miss. This proactive approach enhances the overall security posture by identifying and neutralizing threats before they can cause significant damage.
Incident Response and Management: Sophos MDR provides a comprehensive incident response retainer, which includes immediate actions to mitigate the impact of security incidents, protect crucial evidence for investigations, and ensure swift communication with the Sophos Incident Response team. This capability is crucial for managing potential security incidents efficiently.
Integration with Existing Systems: Sophos MDR integrates seamlessly with existing systems such as Microsoft 365 and Juniper Firewall, providing a cohesive security solution that maximizes the ROI of your existing cybersecurity technologies.
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