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Lightweight, user-friendly, and reliable product.
What do you like best about the product?
- Customer support
- Highly trained staff
- Clear and concise reports
- Use of AI processes
- Efficiency in handling events or incidents
- Highly trained staff
- Clear and concise reports
- Use of AI processes
- Efficiency in handling events or incidents
What do you dislike about the product?
So far the experience has been very good, I have no negative points.
What problems is the product solving and how is that benefiting you?
At the moment, I have not identified any problems.
Sophos protection
What do you like best about the product?
It is not that complicated to use, it is user-friendly.
What do you dislike about the product?
The encryption when deleting the devices, which requires formatting
What problems is the product solving and how is that benefiting you?
In Spanish, this question is not understood correctly, but Sophos helps us a lot with the web control part.
Managed Service at its Best
What do you like best about the product?
The Service and the Report of Action what they take Once the action has been taken. They have Multiple steps if action to reach customer and also to avoid any further vulnerabilities spread in environment. ease of Integration customer support and Ease of use are best
What do you dislike about the product?
Nothing Much to dislike but If we can add Quarterly training would be Best
What problems is the product solving and how is that benefiting you?
Any Attack which happens to Network after Office hours is been taken care by team this is best as this give a Peace of Mind that someone is taking care of the network
Proactive Cyber Defense Without the Overhead
What do you like best about the product?
Expert-led 24/7 threat detection, investigation, and rapid response across all endpoints and environments.
What do you dislike about the product?
Limited customization in reports and deeper integration with third-party tools would be helpful.
What problems is the product solving and how is that benefiting you?
Sophos MDR helps us stay compliant with standards like SOC 2 Type 2 by offering around-the-clock monitoring, expert threat detection and response, and thorough incident reporting. This service minimizes the need for a large internal SOC team, speeds up our response to threats, and helps us keep a strong cybersecurity posture without a lot of internal resources.
Peace of Mind with 24/7 Expert-Led Security
What do you like best about the product?
The alerts are clear and come with summaries that make it easy to understand what happened.
What do you dislike about the product?
A simple notification or summary in plain text would be helpful.
What problems is the product solving and how is that benefiting you?
Addressing the challenge of limited internal security resources and expertise can be tough, especially with the rise of sophisticated cyber threats like ransomware. By utilizing Sophos MDR, businesses can lower their risk of data breaches, respond to incidents more quickly, and dedicate their attention to core operations instead of getting bogged down in security management.
Real-Time Alerts and Easy Interface Enhance Organizational Security Measures
What do you like best about the product?
It's a good software to protect your company and maintain security in the organization. It's easy to use, and we receive real-time alerts and options about how to fix the issues.
The threat detection and response capabilities are excellent, with a team of experts monitoring and responding 24/7, which gives us peace of mind. The dashboard is intuitive, and the reports provide clear visibility into potential risks and actions taken. Integration with other tools was straightforward, and overall, it's been a reliable and efficient solution for our security needs.
The threat detection and response capabilities are excellent, with a team of experts monitoring and responding 24/7, which gives us peace of mind. The dashboard is intuitive, and the reports provide clear visibility into potential risks and actions taken. Integration with other tools was straightforward, and overall, it's been a reliable and efficient solution for our security needs.
What do you dislike about the product?
While Sophos MDR is overall a strong solution, there are a few areas for improvement. Sometimes the alerts can be a bit too frequent or not fully prioritized, which can lead to alert fatigue. Additionally, the response time from the MDR team, while usually fast, can occasionally be slower during non-critical issues. Pricing might also be a concern for smaller organizations, as the service can become costly depending on the number of devices or endpoints.
What problems is the product solving and how is that benefiting you?
This sofware helps us address the challenge of detecting and responding to threats in real time. Before using it, we had limited visibility into suspicious activity across endpoints and network devices. Now, with 24/7 monitoring by their expert team, we can quickly identify, investigate, and contain threats before they escalate. This has greatly reduced our risk of data breaches and downtime, giving our internal team more time to focus on strategic tasks instead of constantly monitoring for potential threats.
They work continuosly to protect my security
What do you like best about the product?
You can lean on a very professional team with great experience, something impossible tio create inside a Company. Automatically working in minutes with enpoints. Support always available. Well integrated
What do you dislike about the product?
I've not found anything to dislike about Sophos MDR
What problems is the product solving and how is that benefiting you?
Anny security issue is managed and you have not to worry about it
Sophos MDR Helped Us Sleep at Night
What do you like best about the product?
24x7x365 Monitoring and Lockout Feature.
What do you dislike about the product?
The product change to essential and complete seems odd. Not sure their should be a different type of offering as the insurance feature seems meaningless.
What problems is the product solving and how is that benefiting you?
The monitoring feature is a godsend. We sleep way better at night knowing that our systems are being watched for bad actors.
Effective managed detection and response with opportunies and enhaced customization
What do you like best about the product?
Their team consistently provides timely, actionable insights tha allow us to react quickly to threats and minimize potencial impact
What do you dislike about the product?
Enhacing alert tuning and providing more customizable filtering option would help focus attention on the most important incidents
What problems is the product solving and how is that benefiting you?
By outsourcing these critical security functions, we benefit from 24/7 vigilance by a skilled team thath quickly detects and mitigates threats before they escalate.
Arnel's Sophos MDR Review
What do you like best about the product?
That it lets you manage and control centrally.
What do you dislike about the product?
I honestly can't say there's anything about it that I dislike.
What problems is the product solving and how is that benefiting you?
Threat isolation. It benefits us by staying in the know.
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