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Sophos MDR bietet eine starke 24/7 Bedrohungserkennung und -reaktion.
What do you like best about the product?
Good coverage of all operating systems. Very good for SMEs, as little technical expertise is required. Simple and above all automatic updates.
What do you dislike about the product?
The costs for SMEs are quite high at many endpoints.
What problems is the product solving and how is that benefiting you?
The notification for isolated devices comes late. Anyway, that was once the case.
The best MDR in the market!
What do you like best about the product?
I’m truly impressed with Sophos MDR. What I like the most is the speed with which it detects and reports any anomalies in our environment. It keeps us constantly informed about the overall status of our assets, giving us great peace of mind and control. Without a doubt, it’s one of the best managed detection and response solutions on the market. Its effectiveness and proactivity make a real difference.
What do you dislike about the product?
Honestly, there’s nothing I would change about the tool — it works exactly as we need it to.
What problems is the product solving and how is that benefiting you?
Sophos keeps us secure in every possible way. Their MDR team is highly professional and always attentive to any potential threats within our environment. Their constant vigilance and dedication give us great confidence in the protection of our systems.
Sophos MDR has significantly improved our threat detection and response capabilities
What do you like best about the product?
We prefer Sophos MDR becouse it has preven to be more efficient and user-friendly than others solutions we've used, like Sentinel. And the price us another big thing, for less money you a lot more features. One od the main advantages we've expreiened is how easy it is to set up and integrate into our environment. Additionally, the response times from the sophos MDR team are noticeable faster, when an incident is detected, we recieve clear, timely communication and inmediate action is taken, This proactive and professional approach give us confidence that our systems are continuously protected by a capable and respoinsive team.
What do you dislike about the product?
So far, we haven't found anything we truly dislike about Sophos MDR, the service as met our expectations interms of performance, maybe at the only thing, was when we start with Sophos MDR the most information was in English, but our dealer explaind us all what we need.
What problems is the product solving and how is that benefiting you?
One ot the key problems that Sophos MDR solved for us as the inpredictability of cost. With our previus provider, Sentinel, we often didn't know the final charges until we received the invoice, which made budgeting difficult. Sophos MDR provides clear, upfront pricing, wich allows us to plan more effectively and avoid unexprected expenses. This transparency has been a mjor benefit for our organization.
Proactive Security and Peace of Mind with Sophos MDR.
What do you like best about the product?
What I like best about Sophos MDR is the peace of mind it brings by combining advanced threat detection with a highly responsive 24/7 expert team. I appreciate the proactive monitoring and rapid incident response, which allows my internal team to focus on strategic initiatives while knowing that any suspicious activity is being handled in real time. The integration with our existing Sophos solutions, including Sophos Central, makes it easy to visualize threats and take immediate action when needed. The level of visibility and control over threats, without having to manage everything manually... Is truly a game changer.
What do you dislike about the product?
One area that could be improved is the reporting dashboard. While it provides useful insights, it lacks flexibility in customization and could benefit from more real-time analytics. Enhancing this would make it easier for different teams to extract actionable intelligence tailored to their specific needs.
What problems is the product solving and how is that benefiting you?
Sophos MDR helps us address the challenge of identifying and responding to threats in real time, especially outside of business hours. It bridges the gap between detection and response by providing expert analysts who monitor and act on alerts 24/7. This has significantly reduced our response times and minimized the risk of undetected breaches. The service allows our internal team to focus on core operations while knowing that any suspicious activity is being handled immediately and professionally.
Excellent threat response with full consideration of customer needs
What do you like best about the product?
The service offers a great deal of security for emergencies. In potentially threatening situations, the team provides in-depth analysis of the situation. Availability is guaranteed 24/7 and response times are excellent. The answers are always very detailed and helpful. Specific advice and recommendations are given. The contact is always friendly and all cases can be easily viewed via the user interface. The implementation in the company was very simple and quick. A case is reviewed until it can be ensured that there is no danger.
What do you dislike about the product?
There are no real disadvantages to using it.
What problems is the product solving and how is that benefiting you?
Our industry offers a very attractive target for cyber criminals. Therefore, it is extremely reassuring to have such a reliable partner by your side. We are advised and informed in detail on cases. We could not utilize this level of professional expertise within our company.
Reliable MDR service
What do you like best about the product?
Having a team of people working in a background and contacting you directly to review issues
What do you dislike about the product?
Not seeing a personalized number when they call, only a 1-800
What problems is the product solving and how is that benefiting you?
They are providing API's to our NDR so they can review the logs. They are also having a connector with our O365. This give me the chance to have the entire company being monitored by 1 entity.
Lightweight, user-friendly, and reliable product.
What do you like best about the product?
- Customer support
- Highly trained staff
- Clear and concise reports
- Use of AI processes
- Efficiency in handling events or incidents
- Highly trained staff
- Clear and concise reports
- Use of AI processes
- Efficiency in handling events or incidents
What do you dislike about the product?
So far the experience has been very good, I have no negative points.
What problems is the product solving and how is that benefiting you?
At the moment, I have not identified any problems.
Sophos protection
What do you like best about the product?
It is not that complicated to use, it is user-friendly.
What do you dislike about the product?
The encryption when deleting the devices, which requires formatting
What problems is the product solving and how is that benefiting you?
In Spanish, this question is not understood correctly, but Sophos helps us a lot with the web control part.
Managed Service at its Best
What do you like best about the product?
The Service and the Report of Action what they take Once the action has been taken. They have Multiple steps if action to reach customer and also to avoid any further vulnerabilities spread in environment. ease of Integration customer support and Ease of use are best
What do you dislike about the product?
Nothing Much to dislike but If we can add Quarterly training would be Best
What problems is the product solving and how is that benefiting you?
Any Attack which happens to Network after Office hours is been taken care by team this is best as this give a Peace of Mind that someone is taking care of the network
Proactive Cyber Defense Without the Overhead
What do you like best about the product?
Expert-led 24/7 threat detection, investigation, and rapid response across all endpoints and environments.
What do you dislike about the product?
Limited customization in reports and deeper integration with third-party tools would be helpful.
What problems is the product solving and how is that benefiting you?
Sophos MDR helps us stay compliant with standards like SOC 2 Type 2 by offering around-the-clock monitoring, expert threat detection and response, and thorough incident reporting. This service minimizes the need for a large internal SOC team, speeds up our response to threats, and helps us keep a strong cybersecurity posture without a lot of internal resources.
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