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Sophos MDR Seamlessly Integrates
What do you like best about the product?
There are so many things that I could mention about Sophos MDR. By far this is the best product Sophos can offer, however, some of the features that I enjoy the best is that this allows you to integrate it to your existing environments, not requiring you to completely switch over to Sophos. When you have another provider you can have MDR that would respond to those threats, and I also like that this is completely handled by human experts. Additionally, the services are extremely easy to deploy since you can do everything on the Sophos Central and adding the licenses can be done in just a few minutes.
What do you dislike about the product?
I wouldn't use the term dislike, however, I do believe that there's room for improvement. Even though I understand that having dedicated human resources could be expensive, I do believe that Sophos still has room for improvement with the pricing. The value and features is great, however, when compared to the competition, this is definitely not the cheapest option. They would be more on the high end. I think that by having better pricing the product would be even better.
What problems is the product solving and how is that benefiting you?
I would say that the main issue that this product would resolve is security, this is what this is meant for. In terms of security it prevents any threats that might affect the operations, specially prevents Ransomware which is the most common threat nowadays. Having this product allows you to stay safe and even if anything were to happen, you can still get a compensation with their brief protection warranty.
Truly Professional Threat Services With Knowledgeable & Quick Responses
What do you like best about the product?
Sophos MDR has been wonderful to work with. Our business uses it primarily for threat detection and to supplement a cybersecurity role. When threats are detected we are almost immediately notified through email. The MDR time either takes action quickly to remedy the threat or we are provided with detailed steps to handle the threat on our end. Their responses are quick, knowledgeable, and consistently professional.
What do you dislike about the product?
You know I've been sitting here for a few minutes trying to come up with something I dislike about Sophos MDR but nothing comes to mind. Our company uses it as our Cybersecurity solution in conjunction with our own skills and it implements pretty flawlessly that way. I wish we could use it more to feel like we're really utilizing it but isn't that the point? They handle many things for us and if we do need to get involved, it is usually a pretty quick deal.
What problems is the product solving and how is that benefiting you?
Sophos MDR primarily acts as our Cybersecurity solution. Many businesses cannot afford a full time role for Cybersecurity or a full time role may not be necessary. Sophos MDR comes into play by monitoring threat detections in our environment and taking action against them. This frees up our team to focus on proactive tasks instead of constantly fighting fires and monitoring threats in our environment.
Full Time Cyber Security Support and Clear Remediation Guidance Provided
What do you like best about the product?
24h 365days Cybercecurity control.
Clear Remediation Guidance.
Quick Go-Live.
Full Sophos Integration.
Daily support to security posture
Clear Remediation Guidance.
Quick Go-Live.
Full Sophos Integration.
Daily support to security posture
What do you dislike about the product?
The list of telephone number used by Sophos to call in case of deep Alert is not clear, so you can not put them in your alert list enable to ring anytime in your cell phone.
What problems is the product solving and how is that benefiting you?
MDR is looking 24h per day 7 days per week 365 days per year at you Sophos security infrastructure, reacting in case of emergency and Alerting you in case of Hish Emergency (you can decide the level an cases for interaction).
User review on Sophos MDR
What do you like best about the product?
What i like the most for Sophos MDR have a friendly interface and easy to use features. in addition their support team have timely response when it comes to notifying admin user when there's animalities in the network.
What do you dislike about the product?
i couldn't tell any thing bad about this product so far
What problems is the product solving and how is that benefiting you?
One time there's a suspected virus incident occur in one our user machine, Sophos MDR immediately stopped the virus from our network to spread. it gives us a time to do other task as well, while Sophos MDR provides security to our network.
Sophos MDR Provides 24/7 Peace of Mind
What do you like best about the product?
Sophos MDR provides a 24/7 security operations center, constantly monitoring your network when you can't. Deploying of the client is easy. The Sophos team are quick to react to threats in real-time.
What do you dislike about the product?
Sophos MDR is limited to monitoring your endpoints. For deeper network monitoring you need to be utilizing supported hardware and then purchase additional licensing to monitor that hardware.
What problems is the product solving and how is that benefiting you?
Obtaining Cyber Security Insurance is becoming increasingly difficult. Having Sophos MDR helps satisfy their requirements for a dedicated security operations center.
Sophos MDR, service of excellence
What do you like best about the product?
The response times associated with the entire service.
What do you dislike about the product?
At the moment, there is nothing that I dislike.
What problems is the product solving and how is that benefiting you?
The management and quick containment and response by the team of experts.
A product that out preforms others and just works!
What do you like best about the product?
Knowing When we have have an issue and that its taken care of ASAP! Getting and email of the full incident and how it was handled Is a great service. Have easy of mind that that if something major does come up its is handled. We had a ransomware incident that was caught and stopped before we knew anything happed all within minutes.
What do you dislike about the product?
I have not found a something I dislike about the product. The treat view from how something tried to access the system and where it came from can be hard to read at times but very detailed. Maybe if they had an easier view for the incident path it took.
What problems is the product solving and how is that benefiting you?
AV/MDR/ email protection, phishing tests, Cyber Insurance, and Compliances that need to be met.
MDR Immediate response
What do you like best about the product?
Permanent vigilance against any threat to the security of my data center.
What do you dislike about the product?
The dependency on Internet access. If an autonomous attack disconnects the internet, the MDR service is reduced.
What problems is the product solving and how is that benefiting you?
Sophos is dedicated to managing the security of my data center while my IT team performs other activities related to the organization's operations.
Sophos MDR bietet eine starke 24/7 Bedrohungserkennung und -reaktion.
What do you like best about the product?
Good coverage of all operating systems. Very good for SMEs, as little technical expertise is required. Simple and above all automatic updates.
What do you dislike about the product?
The costs for SMEs are quite high at many endpoints.
What problems is the product solving and how is that benefiting you?
The notification for isolated devices comes late. Anyway, that was once the case.
The best MDR in the market!
What do you like best about the product?
I’m truly impressed with Sophos MDR. What I like the most is the speed with which it detects and reports any anomalies in our environment. It keeps us constantly informed about the overall status of our assets, giving us great peace of mind and control. Without a doubt, it’s one of the best managed detection and response solutions on the market. Its effectiveness and proactivity make a real difference.
What do you dislike about the product?
Honestly, there’s nothing I would change about the tool — it works exactly as we need it to.
What problems is the product solving and how is that benefiting you?
Sophos keeps us secure in every possible way. Their MDR team is highly professional and always attentive to any potential threats within our environment. Their constant vigilance and dedication give us great confidence in the protection of our systems.
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