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2,619 reviews
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External reviews are not included in the AWS star rating for the product.


    Eduardo G.

Intuitive Configuration and Versatile Testing

  • December 16, 2025
  • Review provided by G2

What do you like best about the product?
I like that BrowserStack is a very intuitive platform to integrate with our automation project. The documentation to get started is clear, which allowed us to start using it quickly. I also appreciate the ease with which it can be configured and the possibility of using Appium Inspector for manual testing. Additionally, I love that I can test on a universe of devices without the need to acquire them.
What do you dislike about the product?
Currently, we cannot connect with your plugin for better monitoring of executions due to the technology we are using.
What problems is the product solving and how is that benefiting you?
BrowserStack is an intuitive platform that allows us to test on a universe of devices without needing to acquire them, which facilitates integration with our automation project.


    Ambavaram I.

BrowserStack Testing with Real Devices

  • December 16, 2025
  • Review provided by G2

What do you like best about the product?
BrowserStack is how it makes cross-browser and cross-device testing simple, fast, and reliable.
Real devices & browsers, Instant access, Good for teams, Ease to Integrate and Impkement, Time-saving etc.
What do you dislike about the product?
Performance can be slow at times, Limited debugging control, Pricing can feel high for individuals or small teams, Queue / availability issues (frequncy of use is very less for some times).
What problems is the product solving and how is that benefiting you?
Faster testing, Higher confidence in releases, Cost and time savings, Better collaboration, Smooth CI/CD integration


    Kavish S.

Reliable Cross-Browser Testing with Real Devices

  • December 16, 2025
  • Review provided by G2

What do you like best about the product?
I mainly use BrowserStack for cross-browser and cross-device testing, which helps me validate our web applications on different browsers, OS versions, and real devices without needing to maintain all of that locally. It allows me to test on actual mobile devices, not just emulators, which makes a big difference, especially for validating UI behavior and performance-related issues. The integration with CI tools works smoothly, making it easy to plug automated runs into our pipelines with minimal maintenance. I also like the parallel execution feature, as it really helps during regression when timelines are tight. The overall stability of the platform and access to real devices are significant advantages. The initial setup was fairly straightforward, and the UI is intuitive, allowing the team to start using it almost immediately for manual testing.
What do you dislike about the product?
There are few areas that could be better. At times, some devices or browser sessions feel a bit slow to start, especially during peak hours, which can be frustrating when you are in the middle of testing. I have also seen occasional session disconnects that require restarting the test. Another area is cost. For smaller teams, the pricing can feel on the higher side, especially if you need more parallel sessions running. Also, while most features are easy to use, a few advanced configurations take some trial and error to get right.
What problems is the product solving and how is that benefiting you?
I use BrowserStack for cross-browser and device testing, handling compatibility gaps, running automated test suites in CI, and addressing sudden production bugs without maintaining environments.


    Ashutosh K.

Seamless Testing with Great Device Variety and Tool Integration

  • December 16, 2025
  • Review provided by G2

What do you like best about the product?
The variety of devices and additional tools, such as Percy integration, make it seamless for users to test their products.
What do you dislike about the product?
The devices experience frequent lag and occasionally crash. Scrolling is also quite challenging, which makes navigation difficult.
What problems is the product solving and how is that benefiting you?
The first major problem this solves is giving access to multiple browsers, especially Safari, for Windows users. The broad selection of macOS and iOS versions expands the testing possibilities and ensures excellent coverage.


    Roger G.

Super Simple and User-Friendly Platform

  • December 16, 2025
  • Review provided by G2

What do you like best about the product?
I like the plataform, is very simple to use.
What do you dislike about the product?
Need portuguese language, because i from brazil.
What problems is the product solving and how is that benefiting you?
I use for testing, like QA, help me much.


    E-Learning

Effortless Issue Replication Across All Platforms

  • December 16, 2025
  • Review provided by G2

What do you like best about the product?
The ability to replicate issues on different ssystem (could be browser, mobile, i-pad etc)
What do you dislike about the product?
I haven't noticed problem yet on this. Everthing is good so far.
What problems is the product solving and how is that benefiting you?
while troubleshooting issues in the real time accessibility of various mobile devices or browser is not possible...Browser stack comes to rescue.


    Saurabh K.

Reliable Real-World Testing Made Effortless

  • December 16, 2025
  • Review provided by G2

What do you like best about the product?
I like BrowserStack because it’s reliable and close to real-world usage.
You get real browsers and devices without setup pain, issues show up like they do in production, and debugging is easier with built-in logs, screenshots, and videos. It saves time and removes guesswork.
What do you dislike about the product?
What I dislike is the occasional flakiness and slowness, especially during peak hours.
Sometimes sessions lag, browsers disconnect, or tests fail for infra reasons rather than real bugs—which can be frustrating when you’re chasing false negatives. It’s great overall, but not always as fast or stable as you’d want for heavy parallel automation.
What problems is the product solving and how is that benefiting you?
BrowserStack solves the problem of testing across multiple real browsers, devices, and OS combinations without the nightmare of maintaining that setup yourself.
For me, it means faster test coverage, fewer “works on my machine” arguments, and catching real production-level issues early saving time, effort, and a lot of avoidable bugs


    Rohan S.

Essential Tool for Easy Test Management and Mobile Automation

  • December 16, 2025
  • Review provided by G2

What do you like best about the product?
At our company, we use it as Agent AI, for test management, and for App Live to support mobile automation. We rely on it often, and it is straightforward to implement.
What do you dislike about the product?
During our testing of the Generate AI feature, we noticed that it lacks an option to continue the chat and further refine the conversation.
What problems is the product solving and how is that benefiting you?
No Physical Infrastructure Required - Cloud-based testing eliminates the cost and maintenance of physical device labs
Faster Issue Resolution - Quick access to specific device/OS combinations speeds up bug triage and resolution
Improved Test Coverage - Ability to test across a wider range of devices and browsers than would be practical with physical devices
Consistency - Standardized testing environment across teams
Corporate Contract - Q2 has a corporate account, making it accessible to teams (with manager approval via IT Help-desk)


    Ccys B.

Effortless App Testing Across Devices, Minor Pricing Clarity Needed

  • December 16, 2025
  • Review provided by G2

What do you like best about the product?
I use BrowserStack to test Android applications on different devices and Android versions. I appreciate that it helps me test applications across a wide range of Android versions, including older and newer releases, without needing physical devices. I really like the ease of uploading local Android applications, testing apps directly from the app store, and accessing detailed logs, which helps a lot with debugging and troubleshooting. Additionally, I found the initial setup to be pretty easy and intuitive.
What do you dislike about the product?
The pricing plans could be clearer. Clearly outlining what is included in each plan, specifying the available devices, and clearly explaining the differences between app testing and web testing.
What problems is the product solving and how is that benefiting you?
I use BrowserStack to test Android applications across different devices and versions without physical devices. It allows testing of apps from the app store and provides detailed logs for debugging.


    Information Technology and Services

Testing your apps for all browsers

  • December 16, 2025
  • Review provided by G2

What do you like best about the product?
Very helpful in testing web and mobile apps in different browsers for compatibility
What do you dislike about the product?
what ever limited use of Browser stack we have done, it looks good
What problems is the product solving and how is that benefiting you?
web and mobile apps in different browsers for compatibility