PostHog
PostHogReviews from AWS customer
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Easiest way to analyze product usage without the need of the engineering team
What do you like best about the product?
PostHog also allows us to export our event data to S3 or even directly into Postgres, a key feature we were looking for. Most of our team members using PostHog are non-technical, and it's been very easy for them to all create custom dashboards and build insights based on what KPIs we are tracking.
Auto-capture with the Javascript library makes it easy to collect all activity across our web application. Then as the team has gotten more comfortable with PostHog we've begun to track custom events to better understand our customer behavior (in our web application) within our core workflows.
Auto-capture with the Javascript library makes it easy to collect all activity across our web application. Then as the team has gotten more comfortable with PostHog we've begun to track custom events to better understand our customer behavior (in our web application) within our core workflows.
What do you dislike about the product?
Event streams are slightly delayed, but that seems to be expected after evaluating a few other analytic platforms. During the initial setup, it would be great to see more feedback regarding events that are streaming in real-time. For non-technical team members, there was a bit of a learning curve to setting up insights can be tricky as you need a bit of an intimate understanding of the incoming event's parameters to build the correct graphs.
What problems is the product solving and how is that benefiting you?
We want to figure out a solution that would allow our team and future non-technical PMs (i.e. someone who doesn’t know SQL) to analyze product usage without needing the help of the engineering team. And PostHog offers a great way to do precisely that. Once the snippet is loaded, you also get a few "bonus" benefits as a byproduct, such as the session recording feature, which provides playback of what visitors are doing across our marketing pages.
When our team looked at other pure SQL query-based solutions that created graphs, the SQL was a nonstarter, which is understandable. PostHog provides a hybrid scenario where we capture and store the events as a first-party and then use PostHog to do product analytics. For example, PostHog will let you ingest historical events and use their analytic tools.
When our team looked at other pure SQL query-based solutions that created graphs, the SQL was a nonstarter, which is understandable. PostHog provides a hybrid scenario where we capture and store the events as a first-party and then use PostHog to do product analytics. For example, PostHog will let you ingest historical events and use their analytic tools.
Great tool for analysis with good UI/UX
What do you like best about the product?
The UI/UX is awesome, no other service is like Posthog.
It is also very simple to create custom events even for our marketing team 😜
It is also very simple to create custom events even for our marketing team 😜
What do you dislike about the product?
For now nothing, maybe the high memory usage for on premises instance but it is ok
What problems is the product solving and how is that benefiting you?
Now we are able to track everything on our site and we have to implement feature flags
Better alternative to Google Analytics
What do you like best about the product?
price and flexibility. easier to use than google analytics
What do you dislike about the product?
learning curve, lack of templates. hard to initially set up
What problems is the product solving and how is that benefiting you?
understanding usage and effectiveness of our beta platform. Understand user engagement and trends
Powerful self-hosted Product Analytics platform
What do you like best about the product?
We have complete access to all our data for no additional fee and can use it for more advanced insights by merging it with transactional data. PostHog's integration experience is at par with its top SaaS competitors.
What do you dislike about the product?
The UI is a bit clunky. The setup experience is a bit unpolished, especially with a data warehouse. It does not come with fancy data science based insights out of the box. Some features, like the tag system for insights and dashboards, seem incomplete.
What problems is the product solving and how is that benefiting you?
PostHogs is helping us better understand how our users interact with our apps and website. It helps us determine what parts need improvement to drive conversions and the UX.
New to PostHog but not to Product Analytics
What do you like best about the product?
The PostHog data stack is intuitive and easy to work with. The features they offer at the price they offer them are unmatched by our old provider and seem to lead the industry.
What do you dislike about the product?
We started using PostHog about a month ago, and so far, we haven't run into anything we don't like. We got up and running in a few minutes using the Auto Capture feature for our website. From there, we started dialing in our setup specifically for our organization.
What problems is the product solving and how is that benefiting you?
PostHog gives us a ton of insight into what our customers are doing on our website. Also, with the session recording feature, we can troubleshoot issues much easier and faster.
Data informed decisions
What do you like best about the product?
I love how easy it is to zoom into any particular funnel and find the screens or steps that are causing users to leave the experience and flow. The links are easy to share to colleagues and the visuals are also easy to understand.
What do you dislike about the product?
The learning curve to set up a funnel was tricky for myself. I needed a developer on my team to help me understand how the questions I wanted to answer translated to screen events.
What problems is the product solving and how is that benefiting you?
We never had an easy way to learn from our designs. Now, we have a platform that lets us see if the work we ship is working or not working. We can use this data-point to help make decisions.
Easy integration and great value
What do you like best about the product?
The generous free tier for YC companies is amazing, makes PostHog a no brainer for using it as the analytics tool of choice. The support (e.g. Slack community) is also very helpful and active.
What do you dislike about the product?
We are still ramping up on how to create customized dashboards in Posthog, I wish it was easier to translate my idea query into an easy dashboard (e.g. what are the most visited pages on my website?)
What problems is the product solving and how is that benefiting you?
PostHog helps us with analytics. They help us understand where our users come from, what they do on the website, and what we should do as a leadership team going forward.
Awesome platform
What do you like best about the product?
I was impressionnant in how our data can be used with Posthog. I did many things in a short time: cohort analysis and user lifecycle in a simple way. It's not necessary a big know about data to use this platform.
What do you dislike about the product?
I didn't have time to test all features in posthog app, so I'm not ready to write a dislike commentary, but maybe a visual onboarding process in the platform can be helpful to for beginners.
What problems is the product solving and how is that benefiting you?
With Posthog I choose how I want to see my dashboard and follow some events of the product. The greatest benefit for me, was stopping doing a lot of tables in excel and starting to have time to do more intelligent analyses.
Good event logging, but aggregation is hard
What do you like best about the product?
The user journey recordings are great! Also, the funnel logging.
What do you dislike about the product?
It is hard for us to get the aggregate dashboards that we want. An example would be how many users opened the app/website in the past month.
What problems is the product solving and how is that benefiting you?
We want to understand what our users are doing and how our funnels work.
Superb Community Support
What do you like best about the product?
Have been using Posthog for a year now, and the ease of setting up the analytics is just awesome. In a few clicks, I was able to set-up my newly launched product analytics.
What do you dislike about the product?
The event loading was quite slow initially, but that turned out to be some deployment issue at our end. It improved after that but I think it can still be improved more to access events/recordings faster
What problems is the product solving and how is that benefiting you?
To get quantitative data about clicks and events on our website, so that we can iterate fast and improve our layout, designs and functionalities. With recordings we were able to improved our offerings without even talking to a single user!
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