PostHog
PostHogReviews from AWS customer
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PostHog had a low barrier to entry but high returns
What do you like best about the product?
One of the best things about PostHog is how easy it was to install and get started. All I needed need to do is add a few lines of code to our web app. Once I realised that PostHog cloud did not meet our needs I was happy to find there was a self hosted option.
What do you dislike about the product?
The self-hosted version can be a bit tricky to set up on Amazon Lightsail and I have been unable to get session recordings fully functioning due to a reverse proxy mis-configuration. This is more on the LightSail side though.
What problems is the product solving and how is that benefiting you?
Allowing more granular user segmentation based on behaviour
Highlighting drop-off at certain points of the product
Providing insight into customer support requests
Highlighting drop-off at certain points of the product
Providing insight into customer support requests
A super simple tool to get deep insights
What do you like best about the product?
Great dashboards and very useful recordings.
What do you dislike about the product?
Nothing special, maybe the only thing I'm missing is the default attribution for referrers without UTM parameters.
What problems is the product solving and how is that benefiting you?
Understanding our customer's journeys
Great product but missing many features.
What do you like best about the product?
The Dashboard has a great design.
Setup was painless
Docs are pretty good.
Love that it can be controlled via API.
Session recordings are fantastic.
Price is reasonable.
Setup was painless
Docs are pretty good.
Love that it can be controlled via API.
Session recordings are fantastic.
Price is reasonable.
What do you dislike about the product?
Feature flags are too limited (only booleans and limited key variants?) why?
The filtering is terrible. If I want everyone except 1 cohort to see a flag I have to add ALL other cohorts and set their rollouts to 100%? that's dumb. I should be able to just add the 1 cohort I don't want to see it, and set their rollout to 0%.
Also filtering on user properties is bad. Why aren't there options for simple "contains" filter? Why do I have to use regex to match a simple case like email contains "@company"?
The filtering is terrible. If I want everyone except 1 cohort to see a flag I have to add ALL other cohorts and set their rollouts to 100%? that's dumb. I should be able to just add the 1 cohort I don't want to see it, and set their rollout to 0%.
Also filtering on user properties is bad. Why aren't there options for simple "contains" filter? Why do I have to use regex to match a simple case like email contains "@company"?
What problems is the product solving and how is that benefiting you?
Better pricing than logrocket for sessions.
Moving all tracking requests to 1 provider means our website makes less analytics network requests which is good.
Before we were using
woopra for analytics
LogRocket for session recordings
FlagSmith for feature flags.
Moving all tracking requests to 1 provider means our website makes less analytics network requests which is good.
Before we were using
woopra for analytics
LogRocket for session recordings
FlagSmith for feature flags.
it allows me to find insights easily
What do you like best about the product?
i enjoy the ability to track events within the platform and track KPIs
What do you dislike about the product?
there is a high learning curve and I defer to our data specialist to pull information
What problems is the product solving and how is that benefiting you?
posthot is giving us additional views of how users are engaging with our application
Great User-Friendly Insights
What do you like best about the product?
The way to breakdown cohorts in Posthog is such a useful feature for me and my team. Being able to derive insights based on the different tier memberships we have is invaluable.
What do you dislike about the product?
It does take a significant amount of time to test and track all the necessary events to on your platform/app to ensure that we receive accurate and valid data but having said that, it is worth the time!
What problems is the product solving and how is that benefiting you?
Posthog gives us clarity on what our customers are doing beyond the very obvious metrics of upgrades and searches. We are able to full visualise the journeys that they go through from initial sign-up all the way to the myriad of our desired actions.
Excellent set of features and capabilities, I'm thankful Posthog exists
What do you like best about the product?
All in one set of features: analytics, personas, journey recording, and logs. It's fantastic that you can choose between their cloud option and self-hosted depending on what's best for the project. The UI is unbelievably speedy, it feels like black magic compared to the SPAs of other products.
What do you dislike about the product?
I'd love to have SQL access to the data. I wish deploying Posthog plugins/apps on the cloud-hosted version was easier. I can't find a way to send Webhooks to a custom endpoint, apparently I can only configure Slack, Teams, etc. It would be nice to have even more integrations; for example, the Customer.io plugin receives data from Posthog but does not send it back.
What problems is the product solving and how is that benefiting you?
Product analytics, seeing how people use our web app, getting insights quickly.
Posthog's event viewer is AMAZING! Compare it to Mixpanel's UI, which makes it impossibly complicated to drill into the event fields and data.
Posthog's event viewer is AMAZING! Compare it to Mixpanel's UI, which makes it impossibly complicated to drill into the event fields and data.
Its an easy to use tool with many options to analyze data.
What do you like best about the product?
Differentiation of Data which can be used for proper analysis of Data. Easy to add parameters. Funnels, Retention, and Trends page to view data. I have been using other tools too.
What do you dislike about the product?
It is a bit laggy sometimes. It should be improved. It can be easier to segregate Data with small changes in the User Interface. Data collection from the site also can be easier.
What problems is the product solving and how is that benefiting you?
Data segregation, analysis, journey breaks, gaps in work, and many more. We use the data to create solutions for everything. I also use it to review the heatmap of our website.
PostHog is a great open-source tool for user tracking
What do you like best about the product?
I like that PostHog is an open source project and has all tools in one place: recordings, analytics, and funnels.
What do you dislike about the product?
I think the UI could be a bit simpler, e.g. Mixpanel has much simpler UI which helps non-tech people onboard faster.
What problems is the product solving and how is that benefiting you?
We understand our users better and can react faster to user-facing issues.
I’m very positively surprised with Posthog
What do you like best about the product?
All features are in one place, charts, recording, feature toggles. Really smooth JavaScript SDK, no need for something like Segment.
What do you dislike about the product?
I can't delete event types in data management that I created during testing, or no longer use.
There are some bugs around merging anonymous and authenticated user identities, which caused me to alias users every time they identify.
Missing DAU metric, and buggy WAU, MAU (number insight shows total count, not unique count, bug already raised in GH).
There are some bugs around merging anonymous and authenticated user identities, which caused me to alias users every time they identify.
Missing DAU metric, and buggy WAU, MAU (number insight shows total count, not unique count, bug already raised in GH).
What problems is the product solving and how is that benefiting you?
It's approchable for the rest of my team, who don't have product analytics experience. We're able to easily track conversion and retention when running new experimental features.
Looks to be a good product
What do you like best about the product?
The recordings are by far the best feature. It even worked through our proxy. The UI is also great, and the live responsiveness is impressive.
What do you dislike about the product?
We work with vue and I feel that posthog is missing some basic client library integrations. More tech specs from the user would be nice.
What problems is the product solving and how is that benefiting you?
Our main product is a dashboard application. We badley needed to see what our clients were actually using the app for. Posthog recording helps with that.
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