PostHog
PostHogReviews from AWS customer
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good insights but not baked into our team's processes (talk about it lots but don't always use it)
What do you like best about the product?
Funnel tracking across pages to find drop-offs. Also, discovering navigation patterns our users take that were not intended which puts us in an easy position to make those experiences more streamlined. Robust way for a developer to add tracking for long-term tracking. No-dev-code for tracking short-term experiments/insights.
What do you dislike about the product?
Not really a downside, but at my company, there has been slow full adoption and effort put into standardizing how we add events. I don't really have any dislikes of the product.
What problems is the product solving and how is that benefiting you?
It is an easy way to track the success of a feature, who the champion is (the customer who uses it the most), and general insights and trends of specific features as well the app holistically. We also use it for quarterly OKRs.
First analytics platform that's excited me in a while!
What do you like best about the product?
Pricing tier, insightful analytics, easy to setup.
It's also very useful that there are multiple products in the same ecosystem.
Instead of having to use Google Analytics AND Hotjar AND Intercom AND Mixpanel I can just use posthog
It's also very useful that there are multiple products in the same ecosystem.
Instead of having to use Google Analytics AND Hotjar AND Intercom AND Mixpanel I can just use posthog
What do you dislike about the product?
I didn't even realise there was a "Browse Apps" section!
As part of doing this survey I was looking at the app, and I feel like more visibility may have made me utilise some of these
As part of doing this survey I was looking at the app, and I feel like more visibility may have made me utilise some of these
What problems is the product solving and how is that benefiting you?
Session recording, and the tagging of that data to specific datapoints on our side.
Using other session recording software it was always hard (usually anon) to see users with certain attributes and their usage of the site
Using other session recording software it was always hard (usually anon) to see users with certain attributes and their usage of the site
It's nice, the recording is slow to buffer, but also nice.
What do you like best about the product?
The event tracking is excellent, and the way insights work generates excellent value for the team.
There is also a good way to create insights and funnels, making it even more useful.
There is also a good way to create insights and funnels, making it even more useful.
What do you dislike about the product?
It's kind of slow in gathering the query data and loading the recording after buffering.
Also, the autocapture captures a lot, which may cause problems if you don't watch it carefully.
Also, the autocapture captures a lot, which may cause problems if you don't watch it carefully.
What problems is the product solving and how is that benefiting you?
They are another analytics solution that can gather valuable insights for the team.
They can also work for debugging software with the recordings and console capturing.
They can also work for debugging software with the recordings and console capturing.
Thorough Info
What do you like best about the product?
The recordings are amazing, seeing what people are doing and their thought process and journey throughout the page
What do you dislike about the product?
Sometimes the search is a bit buggy and can make it hard to search for users
What problems is the product solving and how is that benefiting you?
It's solving the problem of error tracking so we know the source of errors but also in redesigning our site we can see what features aren't used as much
Great multi-faceted product analytics platform
What do you like best about the product?
Large suite of features like feature flags, A/B testing and product analytics
What do you dislike about the product?
No major downsides, they're improving the platform with every release
What problems is the product solving and how is that benefiting you?
All-in-one platform for product analytics with a single source of truth for website performance and customer experience
Great analytics service
What do you like best about the product?
I love how minimal the library is — it's very fast. Additionally, the analytics experience is 10x better than Google Analytics.
What do you dislike about the product?
It's a little troublesome to get idempotency on events (i.e., you don't want a purchase event to fire twice when the user refreshes the page), but you can always implement this logic manually.
What problems is the product solving and how is that benefiting you?
This completely solves my analytics problems and gives me helpful insight for my startup. I am much more productive as a result of this, and my business performance has improved.
Seamless Integration & Frictionless UX
What do you like best about the product?
Very clear documentation, getting started was a breeze. In-app pointers and guides really informative and useful. Never felt like a chore to learn. Support on Slack has also been great.
What do you dislike about the product?
Some of the Dashboarding tools are a bit cluky (e.g. layout editing I've found quite buggy, particularly with scrolling).
What problems is the product solving and how is that benefiting you?
For our website: Analytics of users visiting our website, usages and what they are exploring. Where can we best change content in order to improve CTA conversion. For oru app: understanding how users interact with teh UX, what features are used, etc.
PostHog to monitor a system that intermediates the contracting of loans between customers and banks.
What do you like best about the product?
I really like the way of working with data, through the creation of cohorts, actions, insights, and dashboards. I also like being able to register descriptions for each of the events. Session recordings are also very useful for situations where our designers need to gain insight into application usage or when our developers need to identify some anomalous behavior. We also use experiments, which have been very useful in proving that certain implementations convert more than others.
What do you dislike about the product?
We found it difficult to deal with testing feature flags and experiments in the local environment in Ruby on Rails applications. Also, what we least like about PostHog is how slow it is when watching videos. Sometimes it becomes practically impossible to watch and I end up giving up. Also, I missed the statistical relevance of secondary metrics in the experiments.
What problems is the product solving and how is that benefiting you?
With the creation of insights and dashboards, PostHog gives me visibility of my product. The experiments help me to be sure that what we are doing is, in fact, helping our users. Session recording and annotations are resources that do not help much with the investigation of atypical situations. Unfortunately, we don't make it a practice to record notes as often as we should, but it's a great feature.
Great overview of all I need to know about users and my product
What do you like best about the product?
I use mostly the user paths, and the insights dashboards and i appreciate the simple yet clear UX,one of the best things about it is that we can create new insights and go over the results again and again
What do you dislike about the product?
The onboarding process is not working for me, I had to ask colleagues at work to help me figure out how to use posthog properly. I think a series of toturials or a simple "tooltip click next" onboarding would have been great.
What problems is the product solving and how is that benefiting you?
It helps us understand who is using the product, the benefit I realize is to see for example how many users go to a certain page - we keep changing our marketing site according to the posthog analasys so yes we grow in revenues thanks to you
Posthog: User Experience Review
What do you like best about the product?
It's an in-depth analytical tool that doesn't only show retrospective analysis as well as live statuses of the platform. It can also show who is currently using the platform and what actions they're doing!
What do you dislike about the product?
Feature Usage Visualization Tools can be a bit easier to use, And the list of current users for unknown users can be managed a bit better!
What problems is the product solving and how is that benefiting you?
Understanding how customers interact with our WebApp, what all features of our product are being used, and then based on these statistics, we can make business decisions on what to develop more towards!
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