PostHog
PostHogReviews from AWS customer
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PostHog works!
What do you like best about the product?
PostHog just worked right from the start. We were using fullstory for session replay and was above their session limit for the free tier. PostHog had a much higher montly session limit and like that the pricing was right on the website instead of hidden behind an enterprise sales person.
What do you dislike about the product?
It would be nice to include some basic network logging in the free tier.
What problems is the product solving and how is that benefiting you?
Understanding end user support requests; being able to replay the session to better understand what the user was trying to accomplish.
Easy to use
What do you like best about the product?
All the data and information are in one place.
What do you dislike about the product?
Sometimes hard to navigate and find concise information.
What problems is the product solving and how is that benefiting you?
It allows us to extract more data and see what's going on with users. Data analytics help us improve our product.
Better than GA but most will need more
What do you like best about the product?
Much better than Google Analytics with a great self host model. The visualizations and charts are better than Google Analytics too, and even Heap.
What do you dislike about the product?
Missing key features such as elegantly supporting multiple environments (they mix the concept with projects) and lack basics like breaking down reports by multiple dimensions. This latter issue has been a feature request for almost 3 years.
What problems is the product solving and how is that benefiting you?
Better experience than google analytics which helps given you more usable insight for nominal cost. Smarter data model than GA too giving more power in your queries.
The best analytics possible
What do you like best about the product?
PostHog makes it so much easier to implement event based funnel tracking instead of the standard UTM tracking from google. This allows for much more personalization and clear attribution.
What do you dislike about the product?
I wish there was demographic data in the tool
What problems is the product solving and how is that benefiting you?
Post hog gave us really clear funnel tracking information which is especially important when coming from ads!
A lot of value in the free tier!
What do you like best about the product?
- customizability: you can create your own dashboards. Easy to make an overview of the most important metrics.
- price: currently on the free tier. They offer a lot in the free tier!
- Tone of voice: I like how they communicate.
- price: currently on the free tier. They offer a lot in the free tier!
- Tone of voice: I like how they communicate.
What do you dislike about the product?
There is a lot to uncover since they offer a lot of features. It just takes some time to get through it all. Although the interface is straightforward, you just have to spend time discovering all the features and what you can do.
What problems is the product solving and how is that benefiting you?
I originally chose PostHog for the cookieless tracking for website analytics. The number of visits in the free tier is generous, so I checked the service out. I then discovered the session replay, and they are very valuable.
Helpful for understanding users
What do you like best about the product?
Brilliant for understanding user experiences, particularly through the screen recordings
What do you dislike about the product?
Onbaording in app/website is minimal would appreciate more walkthroughs on understanding metrics
What problems is the product solving and how is that benefiting you?
Understanding user workflows and diagnosing root causes of bugs
Great platform for DEV-heavy teams
What do you like best about the product?
Free (to 1M events) platform for all-you-can-product, including recordings, A/B tests, feature flagging, etc. Would be the top choice if we had a lot of DEVs on our team, and would replace a majority of our stack
What do you dislike about the product?
Setting up and utilizing A/B tests requires lots of DEV power on the team, which we unfortunately are lacking in. It would be more impressive if it integrated more closely into our product!
What problems is the product solving and how is that benefiting you?
A simple install for a host of product functionality that our product wouldn't have had otherwise. It's quick to empower our team!
Great tool for analytics
What do you like best about the product?
Session recordings are very helpful - we can observe customer behavior and make an informed decision.
What do you dislike about the product?
PostHog script is quite buggy. We have faced some problems due to it.
What problems is the product solving and how is that benefiting you?
Posthog is helping me to analyze user behavior.
Posthog has provided much needed product analytics to a growing organisation
What do you like best about the product?
It is not only super easy to implement but also to get started. The pre-build dashboard is good for a quick glance at the most important stats, but the customisation is what makes it really worth it. The fact that they are offering so much for free is absolutely bonkers, and I dread the day that this stops (if it does). For the most part, it is quite easy to use, especially for someone who has previously worked in analytics.
What do you dislike about the product?
The toolbar never seems to work so whilst heatmap analytics is advertised, we can't get access to it. Furthermore, the number of features is starting to get overwhelming, so I'm hoping the information architecture can be slightly re-organised. Also, the homepage is kind of confusing, I think it's because it combines the 'recent' feature with the dashboard. I think it might be nicer if the two could be made more clear.
What problems is the product solving and how is that benefiting you?
It is giving us both the basic analytics about the funnel as well as insights into our product experience. With PostHog, we are able to understand the point at which prospective customers are dropping off, and where existing customers are having issues.
Not Much To Say, Just Joined A Team That Uses It
What do you like best about the product?
Simple set of features that work well. Didn't have any issue setting up flags and using it in the codebase.
What do you dislike about the product?
I did't like that I had to set up the same flag twice for the development & production environment.
What problems is the product solving and how is that benefiting you?
It makes feature flag management easier.
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