PostHog
PostHogReviews from AWS customer
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Just Started - Lots of Features
What do you like best about the product?
Event tracking. Session replay is also very interesting, but concerned about data security.
What do you dislike about the product?
So many features and options when starting out.
What problems is the product solving and how is that benefiting you?
User insight
Feature-rich, potentially overwhelming
What do you like best about the product?
PostHog provides an all-in-one solution to manage your entire product pipeline. The most important feature to us has been the ability to directly see how users are using the the service. That allows us to easily pinpoint product painpoints and provides developers with a direct way to reproduce bugs.
What do you dislike about the product?
Getting started with PostHog can be a bit overwhelming, particularly if you're not looking to use the full complement of features that the platform has to offer.
What problems is the product solving and how is that benefiting you?
Using session replay, PostHog is allowing us to reproduce long-standing bugs that were otherwise difficult to track down. It is also providing us with much deeper insight into how our users use the product and what areas need improvement.
Not suitable for developers
What do you like best about the product?
It's easy to set up and use. I was able to get up and running with PostHog in just a few minutes. The interface is clean and intuitive, and the documentation is excellent.
What do you dislike about the product?
can't see requests body and responses body in the replay network tab, it's a major blocker for us
What problems is the product solving and how is that benefiting you?
user research, debugging user errors
Good but too messy / unclean
What do you like best about the product?
The free pricing, no cookies required (right?), and the details it offers.
What do you dislike about the product?
- too messy interface!
-- dashboards:
--- why is there an edit icon next to the title? should only be visible in the edit mode.
--- why is it showing "description (optional)" and an edit icon? Too distracting in viewing mode, unncessary!
--- who cares about "last modified xxx days ago by yyy"? too distracting, not useful.
--- graphs like 24hour pageviews have many x-axis labels all with the same date. could be condensed: only show hours and only show date when day changes. always date+hour is too distracting.
-- When clicking on a project it should directly go to the dashbaord it takes 1-2 click to get there. Who cares about "your recently viewed insights", "newly seen persons", and "recent recordings" when clicking on the project?
-- What does $pageview mean? I'm a developer so this looks like a variable? What is the average user supposed to assume? Looks ugly and the $ is not helping/self-explanatory.
- why is there no meta dashbaord across multiple projects? First thing in the morning i want to see all of them on one screen. I know there are technical reasons but these can be overcome if you want!
- I have several different projects open in several browser-windows+tab: why do you think you should "switch" the project for me? Also the "switch back to project xxx" button does nothing. Luckily F5 reloads the proper dashbaord I was looking at in that tab an hour gao.
-- dashboards:
--- why is there an edit icon next to the title? should only be visible in the edit mode.
--- why is it showing "description (optional)" and an edit icon? Too distracting in viewing mode, unncessary!
--- who cares about "last modified xxx days ago by yyy"? too distracting, not useful.
--- graphs like 24hour pageviews have many x-axis labels all with the same date. could be condensed: only show hours and only show date when day changes. always date+hour is too distracting.
-- When clicking on a project it should directly go to the dashbaord it takes 1-2 click to get there. Who cares about "your recently viewed insights", "newly seen persons", and "recent recordings" when clicking on the project?
-- What does $pageview mean? I'm a developer so this looks like a variable? What is the average user supposed to assume? Looks ugly and the $ is not helping/self-explanatory.
- why is there no meta dashbaord across multiple projects? First thing in the morning i want to see all of them on one screen. I know there are technical reasons but these can be overcome if you want!
- I have several different projects open in several browser-windows+tab: why do you think you should "switch" the project for me? Also the "switch back to project xxx" button does nothing. Luckily F5 reloads the proper dashbaord I was looking at in that tab an hour gao.
What problems is the product solving and how is that benefiting you?
Replacement for GA. Looks good so far, I hope it can do all the stuff GA did (as far as that is possible without cookies).
Enjoying this tool! Super easy to use.
What do you like best about the product?
The features are easy to find. I use the recordings feature to observe user sessions. This is very helpful for discovery work and research. Would recommend this
What do you dislike about the product?
I had difficulty using the filters at first. That's about it
What problems is the product solving and how is that benefiting you?
Validating design decisions and understanding user's mental model/behavior.
Chief of Staff
What do you like best about the product?
Ability to favor insights that you like. Great usability feature.
What do you dislike about the product?
There are so many ways to view the same thing and that can cause confusion accross teams.
What problems is the product solving and how is that benefiting you?
Primarily, we are using it to track and analyze our growth by setting and tracking against our goals.
Kait's Review
What do you like best about the product?
SESSION RECORDINGS holy moly we use this religiously. It is so incredible to be able to see what our users are doing, immediately following their session.
What do you dislike about the product?
The sheer amount of features can sometimes be overwhelming.
What problems is the product solving and how is that benefiting you?
Using session data to understand where people are dropping off on our website, looking at rage clicks to understand what buttons need assistance, and overall being able to see user experiences have been critical to us as a startup trying to understand Product Market Fit.
Easy to onboard and powerful insights
What do you like best about the product?
Generous free starter tier
Session replay
Session replay
What do you dislike about the product?
Nothing so far, our dev was a bit confused during onboarding since events didn't appear immediately.
What problems is the product solving and how is that benefiting you?
Help us understand the product usage and website traffice
Best CDP tool out there for developers
What do you like best about the product?
Best parts of posthog is availability of integration with other clickstream platforms. Along with that it provides loads of out of the box features not available with similar platforms including feature flag and session replay, which has greately helped us understand our product usage and build new feature development pipelines efficiently.
What do you dislike about the product?
The issues with poshog is it's initial seup which i found to be very engineering heavy, being an engineer without data platform knowledge i found it difficult to explain the workings to product teams and had to learn setting up the funnel which is available in few other similar tools like mix panel.
What problems is the product solving and how is that benefiting you?
Posthog has helped us understand the products and funnels better so we are able to plan a better user experience for out customers and will be seeing a surge in organic growth hopefully once the features go live and posthog will be our analytics platform while seeing the conversion and growth, and user experience of our new platform.
Product Analytics, test and release management suite, for free
What do you like best about the product?
Feature Flags is the best part of PostHog that gives you the power of releasing new services and features to selected customers.
What do you dislike about the product?
The user interface could have been better.
What problems is the product solving and how is that benefiting you?
Our development team had to develop on/off switches for every feature. PostHog's Feature Flags is a very convenient feature management tool that removes this necessity from development team's shoulders.
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