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PostHog

PostHog

Reviews from AWS customer

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External reviews

1,003 reviews
from

External reviews are not included in the AWS star rating for the product.


    Oliver F.

Descriptive and analytical

  • August 31, 2023
  • Review provided by G2

What do you like best about the product?
Amazing dashboard and helpful analytics.
What do you dislike about the product?
Network recording is inly available on the pro tier
What problems is the product solving and how is that benefiting you?
Helpinh track customer's movement on the website


    Computer Software

Refreshing experience after using many product analytics tools

  • August 30, 2023
  • Review provided by G2

What do you like best about the product?
I LOVE that it is pay for what you use, with generous usage limits with the free tier. The interface is a wonderful experience and I love that there are so many different features available, but you don't have to be using them to feel like you are getting some valuable out of PostHog.
What do you dislike about the product?
I think the biggest downside is that the wide variety of product analytics tools make you wonder how it is possible to have a good product that is spread so widely. Maybe working to message intended use cases would be a good improvement. For example, having both web usage analytics (like GA) and feature flags (like Launch Darkley) seem to be mixing the worlds of analytics and software development. IMO that is a great thing, but it may be confusing to some.
What problems is the product solving and how is that benefiting you?
It let's us see the usage of our product as we launch alpha.


    Aditya N.

Very Detailed Analytics

  • August 28, 2023
  • Review provided by G2

What do you like best about the product?
It is very feature rich and easy to understand once it is set up properly. Support is also good
What do you dislike about the product?
Setting up action through the tool bar is difficult sometimes
What problems is the product solving and how is that benefiting you?
It gives us application usage analytics and user behaviour


    Jakob S.

Incredibly easy, and great documentation!

  • August 27, 2023
  • Review provided by G2

What do you like best about the product?
The platform never stood in the way of getting to the finish-line. Rather it helped find a flaw in the way i structured my events. Super intuitve!
What do you dislike about the product?
It was a bit hard to figure out what the power-ups were. But since Good Tape is a sister-company of Zetland, I was able to copy a lot of the setup from there.
What problems is the product solving and how is that benefiting you?
Making events easily accessable in an understandable interface.


    Ben G.

Posthog is great for startups with limited bandwidth and a need for data

  • August 25, 2023
  • Review provided by G2

What do you like best about the product?
It's very easy to set up, good community support, great developer docs. Does many critical tasks in one package.
What do you dislike about the product?
Honestly it's a great tool. The team just needs to work on brand awareness, I've used Mixpanel and Amplitude and their sales are much more active. Posthog would grow more if they had better GTM.
What problems is the product solving and how is that benefiting you?
Easier to user than GA4. I better understand user behavior and the session replay feature is as good as fullstory at an affordable price. I am semi technical and was able to set up autotrack.


    Joe W.

Love the user recordings - a huge unlock for optimizing product design

  • August 25, 2023
  • Review provided by G2

What do you like best about the product?
Viewing user bahavior and then being able to dig into that users other behaviors to identify retention hooks.
What do you dislike about the product?
It's a lot when you frist home in. It has a friendly tone, but it's a big job to get setup. Though I don't think this is worse than competitors.
What problems is the product solving and how is that benefiting you?
Visibility into user behavior at scale and then being able to zoom in.


    Computer Software

Great documentation. Great pricing. Ok session video recording.

  • August 24, 2023
  • Review provided by G2

What do you like best about the product?
Pricing and documentation.

The UI is also great and quite intuitive to navigate around.
What do you dislike about the product?
The video session recording is not as good as I hoped it would be.

I notice that fonts in our React web application don't look the same in the video recordings and there are other little UI things that don't 100% match the UI.

Additionally, the layout with the side-by-side video + network request timeline is very "squeezed". IMO LogRocket's layout is better in this regard.

I also find the video recordings to be janky at times.
What problems is the product solving and how is that benefiting you?
We would like to better understand what is happening when a user faces an issue and video recording seems to be promising to help us achieve this.


    Financial Services

Best open source solution for product analytics

  • August 22, 2023
  • Review provided by G2

What do you like best about the product?
The integration is very straightforward, the UI is simple and clear enough to navigate for most post people. Our data science team, product managers, and engineers are using it, and are happy with it. During setup the SSO integration worked out of the box, and it's nice to see that the pricing is event based and not user based. Having it accessible to the greater number without having to pay for it (some users might log in twice a month) is a great deal.
What do you dislike about the product?
The pricing is a bit misleading, we've been intensive users of feature flags and struggled to find out why our costs boomed. The events billed where not straightfoward to find in the dashboard.
What problems is the product solving and how is that benefiting you?
We want to analyze the behaviour of our users to build better products. That involves identifying where they spend time, what they struggle with, doing experiments and then checking if our experiment improved the situation or not, against a control group. Posthog helps us do that.


    Leisure, Travel & Tourism

Comprehensive solution for analytics and much much more!

  • August 20, 2023
  • Review provided by G2

What do you like best about the product?
Implementation was incredibly easy, and my team was able to port over feature flags and mixpanel events with ease. This dramatically increased our speed to value, and drove a lot of immediate alignment.
What do you dislike about the product?
As with any new system, there's a learning curve. The team is embracing the new approaches and features with excitement!
What problems is the product solving and how is that benefiting you?
We needed an A/B and multi varient testing solutions asap; PostHog was the clear winner. We're also planning to use PH for feature flag management and session replay.


    Information Technology and Services

All features you wanted on one platform

  • August 20, 2023
  • Review provided by G2

What do you like best about the product?
All its features offered, as well as being oss. You can run this yourself.
What do you dislike about the product?
Dashboard can be better design with better nevigations.
What problems is the product solving and how is that benefiting you?
Understanding our products and users interaction with it.