PostHog
PostHogReviews from AWS customer
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All in one solution for analytics, session replay, network & console log tracing, frontend metrics
What do you like best about the product?
Session replays are my favorite and the ability to use toolbar when debugging on localhost is awesome. The integration is so smooth with support for custom capture events.
Product and web analytics are also really helpful and the ability to create dashboards based on custom properties from events is awesome.
Product and web analytics are also really helpful and the ability to create dashboards based on custom properties from events is awesome.
What do you dislike about the product?
The integration might be daunting at first. Example, I used VITE for my frontend application and I used incorrect ENV variable keys (Create-react-app). I wish it also documented that somewhere.
What problems is the product solving and how is that benefiting you?
Postghog is an all-in-one solution for your frontend applications- tracing, logging, session replays, analytics, feature flagging - everything under one place.
Easy to install, very valuable insights
What do you like best about the product?
It gives me easy access to my customers behavior, I like the navigation
What do you dislike about the product?
It's a bit overwhelming with features and options
What problems is the product solving and how is that benefiting you?
Understand my customers behavior and adapt
Solid, straightforward product analytics software
What do you like best about the product?
The installation is easy, the metrics are super detailed, and the pricing is excellent.
What do you dislike about the product?
Adding new metrics to the dashboard is a tedious process.
What problems is the product solving and how is that benefiting you?
The main feature PostHog offers me is click tracking and screen recording of usage of my website. That helps me identify where users are finding my tools helpful vs. unhelpful. I also really appreciate that PostHog takes user privacy seriously when offering these valuable metrics.
Best analytics tool for your webapp
What do you like best about the product?
it has all the features required for an SaaS webapp, best thing about the free plan usage given by posthog.
What do you dislike about the product?
Migrating from old google analytics to Posthog is not automate process.
What problems is the product solving and how is that benefiting you?
I always wanna track user events specific for my webapp flow, using posthog it is very easy to setup these custom events tracking.
Fantastically easy to setup, and powerful enough to keep you coming back
What do you like best about the product?
The ease of setup was a huge positive for us - we started capturing data within a few hours - and with a great customisation level in the analytics dashboards, it meant we could design dashboards with high levels of detail for our needs. As well as this, the transparent pricing was much appreciated.
What do you dislike about the product?
This has not been applicable for our team to date.
What problems is the product solving and how is that benefiting you?
We're trying to enable feature flagging and complex user behaviour tracking. Posthog is making it easier for us to achieve this with their ease of use.
Awesome analytics tool to consolidate all of your other tools
What do you like best about the product?
We're new to the software but we really like that it consolidates all of our prior tools into one tool. Integration has been easy and we're able to get insights a lot faster than before.
What do you dislike about the product?
I haven't really experieinced anything so far that I particularly dislike
What problems is the product solving and how is that benefiting you?
We are trying to evaluate the effectiveness of our sales funnels and Posthog makes it really simple to evaluate what we're doing right or wrong.
The most features for the fewest pennies
What do you like best about the product?
There are so many features you can use that are all in the PostHog eco system which makes it really easy to plug in other solutions that would've otherwise required other libraries etc. The setup in my app took no longer than 30 minutes and is very easily maintained. I use it as my logging tool of choice for my mobile app and I have no complaints.
What do you dislike about the product?
When I first joined the PostHog I was a bit overwhelmed with the UI and it took me a while to get used to navigating the site. Other than that I can't name any negatives
What problems is the product solving and how is that benefiting you?
Being able to track users progress through the app helps me to see what features users may be having issues with, or what issues they're liking. Error logging is a huge one too, being able to see when errors are created and what caused them (albeit I had to set this up, but PostHog allowed that very easily), can be crucial for bug fixes.
Great DX and generous pricing but can be intimidating even for devs
What do you like best about the product?
It has lots of useful features that cover product analytics for non-technical teams and feature flags for technical teams. The webhook integration is also great as I can integrate app events to my team's communication channel eg Discord.
We like that setting up a custom analytics dashboard takes minutes. We use it everyday.
Never engaged with Customer Support.
We like that setting up a custom analytics dashboard takes minutes. We use it everyday.
Never engaged with Customer Support.
What do you dislike about the product?
1. Our ideal main use case (for now) is to trigger some events from the backend, send it to PostHog, and (ideally) define which events (preset or custom) to trigger sending notifications to our Discord. Example: if user hasn't uploaded some documents after x days, trigger an event user.not_upload_file and send to PostHog, and we include user.not_upload_file in the notification whitelist, and trigger our Discord to notify the team.
When setting up data pipeline for notifying certain events from my backend, I found that formatting the message is a pain. It would be great if I can send the formatted message directly from backend, but PostHog requires us to use the template, which is fine. But when adding custom properties, it becomes hard to know what values can or cannot be accessed. And we wanted to display different templates conditionally and weren't sure if the template is JavaScript- based, because if/else does not work.
And we can only set what events to NOT trigger the webhook, rather than what events to trigger. We would love it if we can define custom property names to trigger the webhook, since we have lots of trigger points in our app.
Maybe your DevRel can do an E2E guide for possible use cases based on popular stack (we are using TypeScript. Next.js with Node.js)
2. After setting up the webhook in data pipeline, we weren't sure how to disable $pageview events from triggering a webhook call. We don't want every interaction on the site to send a notification.
Maybe it's our skill issue, but reviewing the Node.js docs wasn't enough to get it up and running faster than we thought it would.
3. Non-tech team members were intimidated when seeing PostHog. Understandable due to the number of features offered.
When setting up data pipeline for notifying certain events from my backend, I found that formatting the message is a pain. It would be great if I can send the formatted message directly from backend, but PostHog requires us to use the template, which is fine. But when adding custom properties, it becomes hard to know what values can or cannot be accessed. And we wanted to display different templates conditionally and weren't sure if the template is JavaScript- based, because if/else does not work.
And we can only set what events to NOT trigger the webhook, rather than what events to trigger. We would love it if we can define custom property names to trigger the webhook, since we have lots of trigger points in our app.
Maybe your DevRel can do an E2E guide for possible use cases based on popular stack (we are using TypeScript. Next.js with Node.js)
2. After setting up the webhook in data pipeline, we weren't sure how to disable $pageview events from triggering a webhook call. We don't want every interaction on the site to send a notification.
Maybe it's our skill issue, but reviewing the Node.js docs wasn't enough to get it up and running faster than we thought it would.
3. Non-tech team members were intimidated when seeing PostHog. Understandable due to the number of features offered.
What problems is the product solving and how is that benefiting you?
Being proactive in knowing the events triggered in our app. We are a lean startup team. Hence a lot of the customer engagements are still being done manually. Example: when a user does x in our site, we want to be triggered via discord to know what happened, who triggered it, and any other context we should know. So far, we did this by defining a generalized template via data pipeline, and sending the necessary data from the backend. Hasn't been the easiest to understand and integrate, but we made it work.
Easy Implementation Analytics Platform
What do you like best about the product?
Great documentation
Incredibly straight-forward implementation
Reasonable free-tier and fair pricing
Incredibly straight-forward implementation
Reasonable free-tier and fair pricing
What do you dislike about the product?
Can't think of too much. If anything, there is a lot going on in the UI.
What problems is the product solving and how is that benefiting you?
Getting insights (via session replay) into customer usage of our web application.
I was missing out big time
What do you like best about the product?
As a developer, one of the biggest hassles is integrating all the various analytics and user journey tracking tools. There is SO MUCH to do.
But with PostHog, you have everything you need (and don't need) in less than 5 minutes. I was putting off this task because I fully expected it to take days or at least many hours. 5 minutes and I have more analytics than I know what to do with...
- Easy to implement (<5 minutes in my NextJS app)
- Their documentation is virtually perfect
- More features than you will need
- It just works
- It's free???????
But with PostHog, you have everything you need (and don't need) in less than 5 minutes. I was putting off this task because I fully expected it to take days or at least many hours. 5 minutes and I have more analytics than I know what to do with...
- Easy to implement (<5 minutes in my NextJS app)
- Their documentation is virtually perfect
- More features than you will need
- It just works
- It's free???????
What do you dislike about the product?
I have found absolutely NO downsides so far. Not kidding.
What problems is the product solving and how is that benefiting you?
- I have all the analytics that Google Analytics provides (considering removing it)
- It has great docs, explaining things like how to use middleware to not get blocked by ad blockers
- I can see how users experience my site
- It has great docs, explaining things like how to use middleware to not get blocked by ad blockers
- I can see how users experience my site
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