Learning agility at its best
What do you like best about the product?
Coursera’s skills catalog is vast, constantly updated, and consistently responsive to our evolving needs. As Admins, the ease of creating Learning Paths has been a game-changer, providing HR with an agile and powerful tool to design high-value, tailored development journeys for our people.
What do you dislike about the product?
Sometimes, final assessments, especially those requiring peer review, can slow down course completion. It might be worth considering the introduction of Skill or Course Champions, empowered to validate assessment quality independently from community feedback. This would help ensure fair evaluation, avoiding situations where feedback is exchanged with the sole intent of receiving a positive review in return.
What problems is the product solving and how is that benefiting you?
Coursera has been one of the essential tools to ensure and enhance the employability of all our people. Thanks to the powerful synergy between People & Technology, everyone at SACE had the opportunity to explore emerging and strategic skillsets—acting on future-oriented capabilities to both protect and boost their employability over time.
And, again, the numbers are certainly the first answer to give. Thanks to a tool like Coursera, it was possible to act immediately on the skill gap (both related to emerging skills like Data Insights and Gen AI skills and also related to more technical skills typical of roles in Business, Risk, IT, and HR. Thanks to a platform like Coursera, our Skill Gap Closure on emerging skills (mainly AI & Data) has seen a truly revolutionary improvement! We moved from 30% to 67% proficiency matching, with a +37% increase in critical emerging skill proficiency aligned with our business strategy.
When it comes to core skills across the different skillsets within the organization, we also managed to reduce the skill gap by 7 percentage points, going from 54% to 61% proficiency alignment.
But the most important thing is that the significant push carried out by the entire organization on the concept of learning agility laid the foundation for a radical change in people's mindset and the organization's DNA, which transitioned from being characterized by a large number of verticalities, organizational layers, and specializations to becoming an agile reality, composed of 3 organizational layers and, above all, in continuous transformation. At SACE, in 2024, 12 out of 100 people changed jobs by moving from one department to another within the organization. And all this would not have been possible without the mindset change that allowed for a shift from being role-focused to skills-focused. SACE has become (and continues to strive to be more and more) a skill-based organization that serves as a role model and trendsetter at the national and international levels.
And, again, the numbers are certainly the first answer to give. Thanks to a tool like Coursera, it was possible to act immediately on the skill gap (both related to emerging skills like Data Insights and Gen AI skills and also related to more technical skills typical of roles in Business, Risk, IT, and HR. Thanks to a platform like Coursera, our Skill Gap Closure on emerging skills (mainly AI & Data) has seen a truly revolutionary improvement! We moved from 30% to 67% proficiency matching, with a +37% increase in critical emerging skill proficiency aligned with our business strategy.
When it comes to core skills across the different skillsets within the organization, we also managed to reduce the skill gap by 7 percentage points, going from 54% to 61% proficiency alignment.
But the most important thing is that the significant push carried out by the entire organization on the concept of learning agility laid the foundation for a radical change in people's mindset and the organization's DNA, which transitioned from being characterized by a large number of verticalities, organizational layers, and specializations to becoming an agile reality, composed of 3 organizational layers and, above all, in continuous transformation. At SACE, in 2024, 12 out of 100 people changed jobs by moving from one department to another within the organization. And all this would not have been possible without the mindset change that allowed for a shift from being role-focused to skills-focused. SACE has become (and continues to strive to be more and more) a skill-based organization that serves as a role model and trendsetter at the national and international levels.
There are no comments to display