What do you like best about the product?

As the Information Manager for Euranova, a specialized Data & AI consultancy, what I appreciate most about Coursera is its powerful combination of high-quality, relevant content and robust platform features that support our agile learning needs. The vast catalog, especially in cutting-edge areas like AI, MLOps, and Data Science, is invaluable for keeping our consultants at the forefront. I was particularly delighted by the flexibility of the Learning Path creation tools, which allow our internal Communities of Practice (CoPs) to curate specific modules from various courses into highly targeted training for onboarding, upskilling, and even unique project handover processes. This feature has been instrumental, allowing us to blend world-class external expertise with our specific Euranova context efficiently. The platform's scalability and accessibility across our offices in Belgium, France, and Tunisia, coupled with its user-friendly interface, have led to impressive adoption rates (50% active users within 8 months) and overwhelmingly positive feedback from our team. It has also freed me up from creating foundational content to focus on more strategic L&D initiatives.

What do you dislike about the product?

While Coursera's content library is extensive, an area we believe could add even more value is the expansion of dedicated exam preparation content for industry-recognized IT and Data certifications. Having more structured resources, practice exams, and labs specifically tailored to these certifications directly within learning paths would be highly beneficial for our consultants seeking formal validation of their skills.

What problems is the product solving and how is that benefiting you?

Coursera has been instrumental in addressing several key challenges for Euranova:

1. Keeping Pace with Rapid Technological Change: The Data & AI landscape evolves incredibly quickly. Coursera provides us with immediate access to up-to-date courses from leading universities and industry experts, ensuring our consultants can continuously learn and apply the latest skills. This directly benefits our clients through the innovative and expert solutions we deliver.
2. Scaling Consistent and Flexible L&D: Delivering standardized, high-quality training across multiple locations and to consultants with demanding project schedules was a significant challenge. Coursera offers a scalable platform that provides uniform access to learning materials, allowing for self-paced learning that fits around work commitments. This has significantly improved the efficiency of our L&D efforts and supported unique knowledge transfer processes, like successful project handovers built on Coursera paths.
3. Fostering a Culture of Continuous and Collaborative Learning: Coursera supports our 'people + knowledge' model by empowering individuals and our CoPs. We use its content as a foundation for internal workshops (e.g., on soft skills) and for curated learning paths that are deeply integrated into our talent strategy, from onboarding to career development and performance reviews. This has tangibly strengthened our learning culture and employee engagement.

Overall, Coursera has become a vital tool in our talent transformation strategy, helping us equip our workforce with new skills, enhance productivity, and foster an environment of continuous improvement and collaboration that is essential for a premium consultancy like Euranova.