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MagicBox

MagicBox

Reviews from AWS customer

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External reviews

19 reviews
from

External reviews are not included in the AWS star rating for the product.


    Education Management

Online learning platform

  • July 30, 2025
  • Review provided by G2

What do you like best about the product?
The superpublisher role has many privileges and capabilities that set it apart from other, less helpful platforms. Working with them has been largely positive for the most part. The platform integrates well with several SSO tools. They are also amenable to improvements and new features.
What do you dislike about the product?
MagicBox Support is still needed to solve complex issues, and they can be slow to respond (sometimes taking more than a week to provide a solution). It is challenging when the superpublisher role falls short. I would like better analytics available for admins (in their account).
What problems is the product solving and how is that benefiting you?
Providing integration with several SSO tools to enable auto-rostering and account login (SSO).


    Education Management

I enjoy their new ticketing system. It is easy to keep track of all your tickets.

  • July 30, 2025
  • Review provided by G2

What do you like best about the product?
The most helpful thing is their ticketing system.
What do you dislike about the product?
It is difficult to address more complex issues. If more than one ticket is submitted related to the same issue, different people will address the issue and, therefore, not a holistic solution will be implemented. Sometimes it can lead to contradictions in their solutions.
What problems is the product solving and how is that benefiting you?
MagicBox can solve issues related to the routine. However, it is very difficult for them to address more complex issues.


    Education Management

MagicBox

  • February 07, 2025
  • Review provided by G2

What do you like best about the product?
The platform is easy to use for ourselves and our customers.
What do you dislike about the product?
The billing is not transparent. There is nothing showing how the calculation was done on the invoice. The way were billed changed and we were not notified and this has a caused a lot of back in forth in communication. We tried to get some added features for reporting but wanted to test them out before we purchased and that was not possible.
What problems is the product solving and how is that benefiting you?
It has provided a way for us to store our teacher guides and provide educators easy access to our materials.


    E-Learning

The content delivery team at Magic is quite prompt in their work and mostly meets the timelines.

  • January 23, 2025
  • Review provided by G2

What do you like best about the product?
1. Timeliness of the Content Delivery team
2. Timely communication by the team
What do you dislike about the product?
1. Sluggish customer support
2. The platform needs to be upgraded in terms of UI/UX, to keep up with the changing times.
What problems is the product solving and how is that benefiting you?
MagicBox is helping its client (HarperCollins Publishers India) in delivering a blended learning product to HCI's customers.


    Aneesh V.

Scalable Solution to Distribute World Languages Digital Content

  • January 08, 2025
  • Review provided by G2

What do you like best about the product?
MB has powerful rostering tools that support a variety of protocols, ranging from LTI to OneRoster. This allows us for ease of adoption at a lot of large districts. MB contanstly improves its content and UX/UI features too. Their customer support team works with us debug issues.
What do you dislike about the product?
MB is continuing to support newer integrations and roles
What problems is the product solving and how is that benefiting you?
MB is allowing us to host our world languages content. Teachers and students can use the interactive features of our book, grouping activities together to send to students as assignments.


    Loza M.

MagicBox Product

  • January 08, 2025
  • Review provided by G2

What do you like best about the product?
I like that it's easy to implement and integrate.
What do you dislike about the product?
So far there is nothing I complain about their work and support for our platform integration on LMS
What problems is the product solving and how is that benefiting you?
For effecting digital learning system and platform integration between others LMS.


    Albert V.

Flexibility and adaptation to the educational market

  • January 08, 2025
  • Review provided by G2

What do you like best about the product?
I like the flexibility of the platform, the dedication and flexibility of the tech team and the roadmap of the product which is aligned with the needs and trends of the educational market, specially in the K12 market.
What do you dislike about the product?
Their features are mostly focused on the K12 market and for HigherEd there are some features missing.
What problems is the product solving and how is that benefiting you?
MagicBox allows small and medium-size publishers to deliver digital content through its platform and offer a wide option of features such integrations, customizations and AI tools, helping them to reach an audience that they would not access otherwise.


    Aquib K.

Go Getter Magix Box

  • December 09, 2024
  • Review provided by G2

What do you like best about the product?
Car play option, the Google play gives us more features
What do you dislike about the product?
No for iOS, which is quite awkward and is missing here
What problems is the product solving and how is that benefiting you?
Kids are being engaged with this and it also helps them understanding more concepts and gives more ideas on how to do things & learn valuable lessons


    Rayees B.

Super, easy and powerful content delivery platform

  • November 15, 2024
  • Review provided by G2

What do you like best about the product?
Being a part of an educational institution while using Magicbox the best thing I like about its realy a cloud based learning management system which simplies our work in many areas such as creation, distribution and management of digital learning content which offers many courses, e books and ofcourse it's best feature like multimedia resources.

It helps us to create and deliver digital content in an effective and efficient way.
What do you dislike about the product?
I didn't find much of its cons so far. It implementation is real easy.
What problems is the product solving and how is that benefiting you?
It helps me and my organisation in managing content which helps me to create and distribute interactive content like ebooks, multimedia and worksheets.
It makes our teaching work damn easy by offering it's best features like digital learning ,assessment and virtual classroom options.


    Primary/Secondary Education

Mavic Esquierda - Magicbox Review

  • November 08, 2024
  • Review provided by G2

What do you like best about the product?
MB team is easy to work with. The platform is user-friendly. It is also LTI-compliant, making it available for integration with other platforms.
What do you dislike about the product?
Assessments and Assignments - Students are NOT able to see the name of the teacher who assigned an assessment or assignment
What problems is the product solving and how is that benefiting you?
Clients are looking for platforms that can be integrated with their existing platforms. We are also looking for platforms that can load different types of learning resources with a lesser risk of being easily copied by end-users. Magicbox can assist us with this.