Grafana Cloud Kubernetes Monitoring
Grafana LabsReviews from AWS customer
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A solid observability tool that keeps getting better
What do you like best about the product?
Grafana makes it really easy to visualize metrics and logs from different sources in one place. I like how flexible it is you can connect Prometheus, Loki, and even cloud services without much hassle. The dashboards look clean, and you can customize them quite a bit. I also appreciate the alerting features and the fact that the open-source version still gives you a lot of power. Their documentation and community are also great when you need help
What do you dislike about the product?
Some of the more advanced features can be hard to figure out at first, especially if you're new to observability tools. Managing a lot of dashboards can get tricky unless you're very organized from the start. Also, some useful features like team management and reporting are only available in the paid plans, which might be a limitation for smaller teams or personal projects.
What problems is the product solving and how is that benefiting you?
Grafana helps us bring together data from various sources logs, metrics, traces—and makes it easier to monitor everything in one place. This has saved us a lot of time during incident investigations, as we no longer need to jump between different tools. The real-time alerting and visualization capabilities help us detect and fix issues faster, which directly improves system reliability and reduces downtime.
Versatile and powerful dashboarding tool for monitoring
What do you like best about the product?
Grafana offers a highly intuitive and flexible interface for building very interactive dashboards. It supports a wide range of data sources, including Prometheus, Azure Monitor, and more, which makes integration seamless
What do you dislike about the product?
While Grafana is excellent overall, managing permissions and fine-tuning user access across multiple dashboards can require some initial configuration. Additionally, creating very complex queries may have a learning curve depending on the connected data source
What problems is the product solving and how is that benefiting you?
Grafana solves the challenge of bringing together data from diverse sources into a single, coherent view. It simplifies monitoring of dynamic environments like containers and cloud infrastructure, while also enabling real-time alerting and log correlation. This reduces downtime, and empowers teams to make data-driven decisions more effectively.
Dashboard as a Service DaaS
What do you like best about the product?
- Graphic Design
- Dashboards + Alerting + Ticketing + Annotations
- Integrate with any Data Source
- Auto Dashboards recommended
- You find templates on the Forums
- Continous features improvements
- Easy implementation
- Daily basis visualizing
- Data Transformation
- Dashboards + Alerting + Ticketing + Annotations
- Integrate with any Data Source
- Auto Dashboards recommended
- You find templates on the Forums
- Continous features improvements
- Easy implementation
- Daily basis visualizing
- Data Transformation
What do you dislike about the product?
- You do not find lot of documentation about doing the dashboards and understanding the calculations/transformations.
What problems is the product solving and how is that benefiting you?
- Infrastructure status page
- Daily Up Status
- Daily Up Status
Outstanding visualization tool with easiness
What do you like best about the product?
The query builder and visualization features are outstanding. We can quickly implement and configure dashboards.
What do you dislike about the product?
GUI can sometimes feel clumsy, with many windows and panels, making it difficult to scroll and navigate.
What problems is the product solving and how is that benefiting you?
With Grafana, we monitor time series and analyze the data over a period of time using visuals. We also create alerts.
A Disappointing Experience with Grafana Labs
What do you like best about the product?
The concept behind Grafana’s platform is promising—visually appealing dashboards, broad integrations, and the possibility to monitor metrics all in one place.
However, our overall experience turned out to be very disappointing.
Despite only testing Grafana Cloud’s Prometheus service for a short time—and encountering immediate limits that prevented any real functionality—we were billed thousands of dollars with no clear explanation or help.
Attempts to resolve the issue were met with minimal cooperation and opaque justifications that left us feeling let down rather than supported.
However, our overall experience turned out to be very disappointing.
Despite only testing Grafana Cloud’s Prometheus service for a short time—and encountering immediate limits that prevented any real functionality—we were billed thousands of dollars with no clear explanation or help.
Attempts to resolve the issue were met with minimal cooperation and opaque justifications that left us feeling let down rather than supported.
What do you dislike about the product?
Our company’s experience with Grafana Labs has been extremely disappointing and frustrating. We briefly tested Grafana Cloud’s Prometheus service—at most for an hour—and encountered immediate technical limits (remote write cap and rate limits). Despite those limits preventing a successful setup, Grafana still billed us thousands of dollars (over $4,000) for alleged “usage” we can’t verify.
When we requested a detailed breakdown (such as which metrics or IP addresses were involved), Grafana’s support team could only repeat that they saw a large volume of data hitting their cloud, insisting it was our fault without giving concrete evidence.
Their attempts at resolution were minimal at best—offering small partial refunds on a huge invoice—and pointedly ignored our contention that the usage data they claimed to have seen was inconsistent with our actual test.
Even after explaining that we never got the service fully working and canceled in fear of racking up more charges, Grafana was unwilling to provide a fair or transparent resolution.
If you’re looking for a cloud solution that stands behind clear pricing, customer-friendly policies, and helpful support, our experience shows Grafana Labs doesn’t meet those standards.
We ended up paying an unjustifiably high bill for a failed test and received almost no cooperation in understanding or rectifying the situation.
It felt like a money grab rather than genuine customer support.
When we requested a detailed breakdown (such as which metrics or IP addresses were involved), Grafana’s support team could only repeat that they saw a large volume of data hitting their cloud, insisting it was our fault without giving concrete evidence.
Their attempts at resolution were minimal at best—offering small partial refunds on a huge invoice—and pointedly ignored our contention that the usage data they claimed to have seen was inconsistent with our actual test.
Even after explaining that we never got the service fully working and canceled in fear of racking up more charges, Grafana was unwilling to provide a fair or transparent resolution.
If you’re looking for a cloud solution that stands behind clear pricing, customer-friendly policies, and helpful support, our experience shows Grafana Labs doesn’t meet those standards.
We ended up paying an unjustifiably high bill for a failed test and received almost no cooperation in understanding or rectifying the situation.
It felt like a money grab rather than genuine customer support.
What problems is the product solving and how is that benefiting you?
Grafana Labs aims to centralize monitoring data—metrics, logs, and traces—into one unified platform. That helps in general terms - They just dont want to execute on on helping their customers.
Awsome product for montoring the server utilization
What do you like best about the product?
Its better tool for monitoring the utilization server.
What do you dislike about the product?
i dont ahve that much access.
loging issue
loging issue
What problems is the product solving and how is that benefiting you?
Its solved for montoring the utilization CPU, RAm and sever status
Great product to sort and view logs
What do you like best about the product?
We do not have to go in every node and check logs separetely. This tool organises the logs in such a great manner and also provides filters to apply. we can switch from different nodes to one another. I am a new user but it didnt take time for me to learn and use this tool.
What do you dislike about the product?
Didnt find any issue yet, it was pretty great for me
What problems is the product solving and how is that benefiting you?
grepping logs is the one problem it solved as I had to look in to lot of logs now it is very easy
clean visualization of financial data
What do you like best about the product?
The predictability of financial data
What do you dislike about the product?
Language of limited use for some functionalities
What problems is the product solving and how is that benefiting you?
cash flow of my company
Why you should use Grafana for office dashboard
What do you like best about the product?
I used it to create automated tracking dashboard for satelltie altitude and status.
What do you dislike about the product?
It was a bit confusing at the begining since I worked with local CSV as database, but I evantually was able to integrate it into my project after I got some answers from customer suport.
What problems is the product solving and how is that benefiting you?
It lets me track and monitor my system easily.
Best data visualization tool!
What do you like best about the product?
Grafana is very useful for visualizing and analyze vast quantities of data from a simple web interface. Also, it allows to view data in real time with Grafana Live, feature that we use a lot to debug problems in our systems.
It supports many types of data sources, but I think it’s best used with InfluxDB.
It supports many types of data sources, but I think it’s best used with InfluxDB.
What do you dislike about the product?
It does not allow you to customize the list of predefined time periods. So every time you need to see a specific interval, you need to input the period of time.
What problems is the product solving and how is that benefiting you?
It allowed us to visualize data from the sensors in our infrastructure in real time
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