Advanced Email Security
Mimecast: Work Protected™Reviews from AWS customer
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Great email management platform
What do you like best about the product?
Good scanning,very few false positives and searchability is invaluable for SARS etc. Use its archive functionality almost daily and was very easy to implement. We utilise pretty much everything mimecast offer. We have it integrated into outlook which has pros and cons, dont like the restore function as its limited to one year when searching as as user but general usage its fine.
What do you dislike about the product?
Interface can sometimes be difficult to navigate between polices especially in regards to attachment management.
What problems is the product solving and how is that benefiting you?
Removes a huge amount of administration time from the team and provides a easy to use search and discover function. clear as to why an email has been held and what policies it has passed and the one that it has failed on.
Comprehensive email security gateway
What do you like best about the product?
Very configurable, helpful support staff, supports both inbound and outbound scanning. Clear help documents on how to set up.
What do you dislike about the product?
Can be a steep learning curve. Sometimes difficult to find the correct configuration screen due to amount of menu choices.
What problems is the product solving and how is that benefiting you?
Inbound and outbound spam / phishing / virus and attachment scanning.
Covers all the basess for email security and at a high level
What do you like best about the product?
Always on with multiplle datacenters. All the tools our end users need to be secure.
What do you dislike about the product?
With high end tools comes complexity. Becausse off the complexity it can be challanging to configure.
What problems is the product solving and how is that benefiting you?
Our main security needs after the standard email security are HIPPA and PCI which Mimecast does very well for us. Its topped off with secure large file send and encrypted messages.
Mimecast Works
What do you like best about the product?
I like that Mimecast can be custimized to fit many different use cases and scenarios
What do you dislike about the product?
Configuration can be confusing at times.
What problems is the product solving and how is that benefiting you?
Mimecast helps greatly with impersonization attempts and other forms of phishing that native o365 tools do not catch well.
Fully featured email protection
What do you like best about the product?
The ability for users to manage their own whitelist easly and the Mimecast for Outlook plugin.
What do you dislike about the product?
Creating and managing policies is sometimes confusing and would like to see it simplified.
What problems is the product solving and how is that benefiting you?
The amount of SPAM and Phishing emails has been reduced by 98%. Impersonation attacks are nearly entirely blocked. We have had no infected attachements allowed through email. URL rewriting is working well to protect from malicious sites. We have been able to tune our policies to nearly eliminate false positives. Send secured/encrypted emails is simple for the users. Send large file attachements using the Mimecast process is working very well. The user digest and Outlook plugin allow the users to easliy manage their own White and Black lists and to release held emails.
Best Email Protection money can buy
What do you like best about the product?
This is the most complete solution backed by the number one email security organization. This solution worked with both cloud and on-prem solutions
What do you dislike about the product?
The only thing we missed is that the secure email plug in on prem requires an exchange server or it wont work.
What problems is the product solving and how is that benefiting you?
Financial Institutions are a top target for phishing and ransomeware so anything you can do to help with this is a plus
Balancing Security and Usability - Mimecast's Strengths and Challenges
What do you like best about the product?
Overall, I value the security, flexibility, and user-friendly nature of Mimecast Advanced Email Security. It is a powerful tool for protecting email communications. It allows me to set customised policies that align with my firm's specific needs. Whether it's scanning attachments, monitoring URLs, or filtering emails based on specific content, the flexibility is excellent.
What do you dislike about the product?
Mimecast sometimes flags legitimate emails as suspicious, leading to delays in communication. While it’s good at catching threats, managing false positives can become tedious.
While the interface is generally intuitive, new users can face a learning curve, particularly in understanding the more nuanced security policies and tools within the platform. Training or familiarisation may be required to fully leverage its potential.
There are some advanced configurations that can feel quite complex. Setting up intricate rules can be more time consuming and require more expertise that expected.
While the interface is generally intuitive, new users can face a learning curve, particularly in understanding the more nuanced security policies and tools within the platform. Training or familiarisation may be required to fully leverage its potential.
There are some advanced configurations that can feel quite complex. Setting up intricate rules can be more time consuming and require more expertise that expected.
What problems is the product solving and how is that benefiting you?
It is resolving the following for us :-
Phishing and Impersonation Attacks
Malware and Ransomware Protection
Data Loss Prevention
Email Continuity and Archiving
Spam and Junk Filtering
Phishing and Impersonation Attacks
Malware and Ransomware Protection
Data Loss Prevention
Email Continuity and Archiving
Spam and Junk Filtering
Amazing product, friendly interface, zero account management
What do you like best about the product?
The best thing about Mimecast is how easy it is to manage and implement. From all the basics of emails protection like allow/deny lists, to more advanced features like greylist checks and DMARC rules, it does all from a very friendly interface and once you get used to its logic, the daily usage of IT admins, to the sporadic use by end users just makes this product probably the best in class on its market.
What do you dislike about the product?
The only caveat to something so ease to integrate and manage is the customer support and account management that is often lacking. Customer support is not always helpful, or will only provide a link to their knowledgebase rather than helping with troubleshooting, and it's very hard to find anyone on the account management side of the house that can be a point of contact for escalations, renewals, and so on.
What problems is the product solving and how is that benefiting you?
Managing permit/block lists based on return-path or sending domain, blocking spam, creating rules, all on an easy-to-manage interface, with granular permissions that allows service desk roles to do the basic and level 3 admins to manage complex rules.
Great Product, but account management could be better
What do you like best about the product?
Easy to use, setup and configure. Policies are super easy to start with and allows alot of customisation to fit any organisation. Implementation Team very helpful and worth every penny.
What do you dislike about the product?
Account Management. This is the only downside I can find, we spent our first year not even meeting our AM, finding tickets are often going without frequent updates which is quite frustrating.
What problems is the product solving and how is that benefiting you?
Mimecast was brought in to replace an old underperforming spam filtering system that was allow too many false negatives. Mimecast has successfully help us in reducing the spam exposure to the users.
Exceptional Product, Outstanding Support – Mimecast Delivers Beyond Expectations!
What do you like best about the product?
What stands out most about Mimecast is how comprehensive yet simple it is. Despite the platform’s powerful and robust email security features, it's incredibly easy to use. The interface is so intuitive that anyone, regardless of technical background, can navigate and manage it effectively. This has been a game changer for our team, as we can focus on our core tasks while Mimecast silently but effectively guards our email communications.
Another huge benefit is their exceptional support. From the start, their team was dedicated to ensuring we understood every feature. The onboarding experience was particularly impressive – they didn’t just set us up and leave; they were there every step of the way to make sure we were comfortable with the system and maximizing its potential. Their commitment to customer care is something that truly sets them apart.
The Upsides
The upsides of using Mimecast are numerous. For us, it’s been a reliable shield against a variety of email threats like phishing attacks, malware, and spam. Knowing that our data and communications are protected gives us peace of mind. Additionally, the value for money is outstanding—considering the high level of protection, the return on investment has been significant.
Another huge benefit is their exceptional support. From the start, their team was dedicated to ensuring we understood every feature. The onboarding experience was particularly impressive – they didn’t just set us up and leave; they were there every step of the way to make sure we were comfortable with the system and maximizing its potential. Their commitment to customer care is something that truly sets them apart.
The Upsides
The upsides of using Mimecast are numerous. For us, it’s been a reliable shield against a variety of email threats like phishing attacks, malware, and spam. Knowing that our data and communications are protected gives us peace of mind. Additionally, the value for money is outstanding—considering the high level of protection, the return on investment has been significant.
What do you dislike about the product?
To be completely honest, after nearly two years of using Mimecast, we haven’t found anything that stands out as a negative. The platform has consistently delivered on its promises, and we’ve had a smooth experience from day one. If anything, the only challenge might be that some of the more advanced features take a little time to fully explore and utilize, but the support team is always readily available to assist with this.
Overall, there hasn’t been anything we’ve found unhelpful—Mimecast has been a reliable and essential tool for our organization.
Overall, there hasn’t been anything we’ve found unhelpful—Mimecast has been a reliable and essential tool for our organization.
What problems is the product solving and how is that benefiting you?
Mimecast Advanced Email Security is solving several key challenges for us. First and foremost, it provides protection against phishing attacks, malware, and email-borne threats that could compromise our sensitive data. Before implementing Mimecast, we dealt with frequent spam and phishing attempts that posed significant security risks. Now, those threats are effectively filtered and blocked, giving us greater peace of mind.
Another major benefit is email continuity. Mimecast ensures that even during outages, we have uninterrupted access to our email systems. This has been invaluable for our team, as it minimizes downtime and keeps us productive.
Lastly, Mimecast's archiving capabilities have been a huge asset. We're able to store and retrieve email communications easily, ensuring compliance and allowing for seamless auditing when needed. Overall, Mimecast has improved our email security posture and helped us stay focused on our work without worrying about threats.
Another major benefit is email continuity. Mimecast ensures that even during outages, we have uninterrupted access to our email systems. This has been invaluable for our team, as it minimizes downtime and keeps us productive.
Lastly, Mimecast's archiving capabilities have been a huge asset. We're able to store and retrieve email communications easily, ensuring compliance and allowing for seamless auditing when needed. Overall, Mimecast has improved our email security posture and helped us stay focused on our work without worrying about threats.
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