Advanced Email Security
Mimecast: Work Protected™Reviews from AWS customer
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Easy to use and very effective
What do you like best about the product?
It is good at e-mail filtering. Users receive reports with their filtered spam.
What do you dislike about the product?
It cannot be localized to our language. Also the configuration is complex and only one write-access user can be logged in at the same time.
What problems is the product solving and how is that benefiting you?
Email security is a good product. Ensure you select a partner that knows how to implement it. There are a lot of product options that need to be configured correctly.
Recommendations to others considering the product:
work with a supplier that has experience in the solution
Mostly positive
What do you like best about the product?
I like how Mimecast protects me from clicking any links that might be unsafe. It is not a burden to have. It is a good safety net to have at a workplace, and it does the job.
What do you dislike about the product?
The only thing I dislike is that sometimes Mimecast asks me to enroll my device in Mimecast protection when I have already done so.
What problems is the product solving and how is that benefiting you?
Mimecast protects our network from scammers and outside threats.
Mimecast filtering
What do you like best about the product?
I like the granular filtering of emails, including the ability to filter as specific as one word in the subject line.
What do you dislike about the product?
I dislike the fact that I cant make the determination on my own whether or not an email is rejected. I have had a few users lose emails because the emails were not whitelisted prior to sending and were automatically rejected causing a little down time.
What problems is the product solving and how is that benefiting you?
Filtering for one of our clients environment because they are HIPPA compliant is very tough, but mimecast makes it a breeze.
A straightforward email security platform
What do you like best about the product?
The pricing is not bad and gives us good value. We can set up our Mimecast to meet very specific needs for internal and external compliance requirements. I have generally received less malware and mass marketing emails after the implementation of Mimecast. The virus scanning through Mimecast is done in a quick and intuitive fashion. I like that it can work smoothly with many of our existing office and data systems.
What do you dislike about the product?
Getting set up can with the proper configurations can be a bit confusing. It's not very obvious what the ideal settings are and the customer support team at Mimecast can be a bit vague at times with their assistance. They don't always address our specific issues very well.
What problems is the product solving and how is that benefiting you?
Mimecast gives us a intuitive platform for added email security. It allows us to have more confidence with our digital communications and sending of important file attachments. There isn't a great deal of maintenance involved on a regular basis. It's essentially somethings that runs in the background that is always at work to help keep us secure. The amount of SPAM emails we received is greatly reduced through Mimecast.
Recommendations to others considering the product:
Though it may seem a bit daunting to get set up with Mimecast, you probably won't have to do much after you get through your initial configurations. Even though it might not seem like you'll need certain things, you may want to check out all the settings to get the most our of your Mimecast account.
A little aggressive but gets the job done
What do you like best about the product?
We selected Mimecast as we had no filtering for phishing emails and had experienced a data breach due to a phishing email. Also executives were complaining about receiving phishing emails. I was also impressed by the other threat protection features of Mimecast. Spam levels have dropped to almost zero. Archive is extremely powerful and fast. Our compliance department love it. We can now give access to full email and archive from any device.
What do you dislike about the product?
I have not been allowed to implement some features because they require too much user interaction. The implementation of Mimecast was complex and administering it is not intuitive--it takes time learning it and working with tech support to understand how to do it. It takes tweaking of the settings to get it working as needed and it is a powerful program. It took some time to understand exactly how to work with some of the policies, such as the anti spoofing policy where I had to input lots of IP addresses for all the cloud-based services we use to send emails such as Salesforce, NetSuite, etc. I had to spend time tracking down all the blocks of IPs that these various services use to send emails and put them into Mimecast to prevent emails from being blocked.
What problems is the product solving and how is that benefiting you?
Spend the extra money and get someone to set it up correctly for you with all the security features or just a user group.
Recommendations to others considering the product:
Spend the extra money and get someone to set it up correctly for you with all the security features or just a user group.
Unknown Good and Mild Difficulty
What do you like best about the product?
Mimecast seems to do a pretty good job of filtering out email items like spam and random advertisements because I never see them on my work email.
What do you dislike about the product?
We've had some general issues with it; it will sometimes see an issue with emails from people we've communicated with a lot before. These apparently had little to do with Mimecast and more to do with the other person's email, but it is not intuitive to retrieve emails through.
What problems is the product solving and how is that benefiting you?
It seems to do a pretty good job at preventing and/or blocking spam and general clutter from my email inbox. It also seems to have a pretty good search feature. It also integrates very smoothly into Microsoft Outlook and does most of its work out of sight.
Works pretty well
What do you like best about the product?
it is very easy to see what is being caught and to release single messages or permit all messages of a type to get through.
What do you dislike about the product?
it can sometimes take to long for it to capture and the notify you of potential spam.
What problems is the product solving and how is that benefiting you?
We were looking to reduce spam and prevent malicious email communication. We have significantly reduced spam and malicous email communication.
The Great Spam Reducer
What do you like best about the product?
It reduces my overall spam intact. I like the digest feature where you get one email with multiple emails you can either release/permit or block.
What do you dislike about the product?
It occasionally pulls in blogs or other association emails or groups that I subscribe to that are not spam.
What problems is the product solving and how is that benefiting you?
Reduces the total amount of spam across our entire organization.
Business Emails getting stuck at gateway
What do you like best about the product?
Being able to release entire domains instead of individual emails
What do you dislike about the product?
Emails from people outside of our Org that I have previously emailed get stuck
What problems is the product solving and how is that benefiting you?
cybersecurity
Recommendations to others considering the product:
Allow business emails through. I shouldn't have to log in the portal to release client emails
Good Product
What do you like best about the product?
Easy to use GUI, once you get used to the layout you can add favorites.
What do you dislike about the product?
Lots of features/functionality and it can sometimes take a while to figure out configuration you would like to change.
What problems is the product solving and how is that benefiting you?
Reduce Spam
Recommendations to others considering the product:
I recommend this product, it works well for our business needs
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