Advanced Email Security
Mimecast: Work Protected™Reviews from AWS customer
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Mimecast Review
What do you like best about the product?
Mimecast prevents a lot of phishing emails. And we can release or reject the emails that are held in the queue.
What do you dislike about the product?
Should have an easy option to whitelist the email accounts.
What problems is the product solving and how is that benefiting you?
It prevents all the suspicious emails and also we can create custom policies to block or scan the emails.
Mimecast continues to protect against email threats
What do you like best about the product?
Mimecast Advanced Email Security provides AI-driven threat protection, blocking impersonation attacks, phishing, and malware. It scans links and attachments in real-time, ensures email continuity, and enhances user awareness through training and alerts. Advanced features.
What do you dislike about the product?
Sometimes complex configuration is required to get the desired result. User admin training. Cost compared to some alternatives
What problems is the product solving and how is that benefiting you?
Advanced security to protect from email compromise. 100 year email archiving is a big positive especially with high staff turnover.
Excellent Product
What do you like best about the product?
Ease of access and amazing product support
What do you dislike about the product?
Nothing so far. Everything is working as expected.
What problems is the product solving and how is that benefiting you?
User awareness and phising management
Policies work well, Anti-spam not so much.
What do you like best about the product?
Mimecast is mandatory to stop the troves of spam and phishing sent to emails scraped off our website.
What do you dislike about the product?
The spam detection has many false positives. Although it is good to lean that direction with detection, it still has many false negatives that get through the cracks. Both are issues that i have to deal with manually
What problems is the product solving and how is that benefiting you?
Benefits us by reducing manual email spam checks, and relies less on the user's ability to sift through spam emails.
Reliability and confidence in the solution
What do you like best about the product?
Best of breed solution which has so far kept us safe. Continuous improvement and technologies are able to keep up with emerging threats.
What do you dislike about the product?
I find Support responsiveness is a challenge.
What problems is the product solving and how is that benefiting you?
Email security and url protection
Mimecast Might Be the Worst Enterprise Software Ever
What do you like best about the product?
Nothing good to say. The service has not only been useless but counterproductive since the day we installed it.
What do you dislike about the product?
1) It blocks an incredible amount of easily identifiable legitimate emails including clients, from family members and - this is the best - emails from the company that installed it on our servers. 2) It has ignored every whitelist request we've given it & 3) customer support is non-existent. I honestly don't understand how anyone with business accountability can allow this software to exist in their organization (we are removing it).
What problems is the product solving and how is that benefiting you?
It isn't solving any problems, it's creating them.
Best in class
What do you like best about the product?
Having used Mimecast for nearly 15 years, i can attest to how easy it is to implement, configure and administer. The level of additional security beyond that available in 1st party Email Platforms is astounding. I would not run a mail environment without Mimecast being in place.
What do you dislike about the product?
RBAC capabilities need to be significantly expanded
What problems is the product solving and how is that benefiting you?
Ensuring our communications with partners up and down supply chain are secure
Mimecast just works well
What do you like best about the product?
I love how much neither I nor my users have to think about it once it is set up. It just works.
the docs/kbs provided are quite illuminative and I had no trouble implementing for our org without reaching out to mimecast support.
the docs/kbs provided are quite illuminative and I had no trouble implementing for our org without reaching out to mimecast support.
What do you dislike about the product?
There is a bit of a learning curve associated with Mimecast, and the interface *feels* dated, with many menus and sub-menues to navigate. After some time utilizing it, one does become familiar with where everything can be found.
What problems is the product solving and how is that benefiting you?
specifically Mimecast is excellent in identification of malicious actors posing as our users. Mimecast makes the identifaction and blocking therein painless.
The best email filtering solution on the market!
What do you like best about the product?
Good detection rates and very low false positives. Constantly getting updated with new features and capabilities. Good outlook integration
What do you dislike about the product?
New menu & cosmetic designs in the administration side aren't always better, and some have made it significantly worse.
What problems is the product solving and how is that benefiting you?
Fewer false detections and high rate of detecting malicious email save alot of time.
Mimecast gives us the best chance to defend email threats
What do you like best about the product?
The fact that Mimecast is a SEG (Secure email gateway) solution which protects both on-prem and cloud email platform.
What do you dislike about the product?
The admin console is rich but sometimes a bit slow.
What problems is the product solving and how is that benefiting you?
Mimecast not only provides the email protection on the gateway level, but also has add-ons we cannot live without such as email archiving, secure email, internal email protect and CyberGraph.
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