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Mimecast secure email
What do you like best about the product?
Ease of end user interactions. After the configuration it was very simple to use.
What do you dislike about the product?
The initial setup did take awhile. A simpler implementation would be nice.
What problems is the product solving and how is that benefiting you?
Allows for email encryption and secure email review.
The most comprehensive Email security solution I've used so far
What do you like best about the product?
The level of detail you can go to when defining policies. You can be very specific about what you want to block or filter. Depending on your package you have a lot of features on hand, be sure to get to know what is what and how you can overlap/layer the policies.
What do you dislike about the product?
The complexity is great on one hand, but it can be a little tricky to navigate through all of the policy settings and menus on the portal. It's essential you have some form of on-boarding consultancy when setting up, as it's too detailed to just pick up and run with. You want to get it right.
What problems is the product solving and how is that benefiting you?
Detecting Email threats that come into the business, plus we use the solution for archiving also, which solves a compliance issue. User Awareness training is carried out using their excellent short videos which even are end users are generally positive about.
Recommendations to others considering the product:
Make sure you engage with a partner/reseller who can support the product, it's a detailed solution and it's critical you get it right before going live.
Great employee education platform
What do you like best about the product?
We use Ataata to communicate security training information to employees. It's a great way to engage employees, hold their attention and help them retain information.
What do you dislike about the product?
I can't think of anything I dislike. I am an end user, so I can't speak to ease of administration or technical functionality.
What problems is the product solving and how is that benefiting you?
We use Ataata to train employees on security information. Participation has risen as a result.
Recommendations to others considering the product:
Great way to engage employees and help them remember business-critical security principles.
Excellent protection for email.
What do you like best about the product?
Excellent spam protection. It is easily integrated into any mail service.
What do you dislike about the product?
Sometimes it can delete the desired letter. Sometimes fails.
What problems is the product solving and how is that benefiting you?
Email protection.
Easy to use and very effective
What do you like best about the product?
It is good at e-mail filtering. Users receive reports with their filtered spam.
What do you dislike about the product?
It cannot be localized to our language. Also the configuration is complex and only one write-access user can be logged in at the same time.
What problems is the product solving and how is that benefiting you?
Email security is a good product. Ensure you select a partner that knows how to implement it. There are a lot of product options that need to be configured correctly.
Recommendations to others considering the product:
work with a supplier that has experience in the solution
Mostly positive
What do you like best about the product?
I like how Mimecast protects me from clicking any links that might be unsafe. It is not a burden to have. It is a good safety net to have at a workplace, and it does the job.
What do you dislike about the product?
The only thing I dislike is that sometimes Mimecast asks me to enroll my device in Mimecast protection when I have already done so.
What problems is the product solving and how is that benefiting you?
Mimecast protects our network from scammers and outside threats.
Mimecast filtering
What do you like best about the product?
I like the granular filtering of emails, including the ability to filter as specific as one word in the subject line.
What do you dislike about the product?
I dislike the fact that I cant make the determination on my own whether or not an email is rejected. I have had a few users lose emails because the emails were not whitelisted prior to sending and were automatically rejected causing a little down time.
What problems is the product solving and how is that benefiting you?
Filtering for one of our clients environment because they are HIPPA compliant is very tough, but mimecast makes it a breeze.
A straightforward email security platform
What do you like best about the product?
The pricing is not bad and gives us good value. We can set up our Mimecast to meet very specific needs for internal and external compliance requirements. I have generally received less malware and mass marketing emails after the implementation of Mimecast. The virus scanning through Mimecast is done in a quick and intuitive fashion. I like that it can work smoothly with many of our existing office and data systems.
What do you dislike about the product?
Getting set up can with the proper configurations can be a bit confusing. It's not very obvious what the ideal settings are and the customer support team at Mimecast can be a bit vague at times with their assistance. They don't always address our specific issues very well.
What problems is the product solving and how is that benefiting you?
Mimecast gives us a intuitive platform for added email security. It allows us to have more confidence with our digital communications and sending of important file attachments. There isn't a great deal of maintenance involved on a regular basis. It's essentially somethings that runs in the background that is always at work to help keep us secure. The amount of SPAM emails we received is greatly reduced through Mimecast.
Recommendations to others considering the product:
Though it may seem a bit daunting to get set up with Mimecast, you probably won't have to do much after you get through your initial configurations. Even though it might not seem like you'll need certain things, you may want to check out all the settings to get the most our of your Mimecast account.
A little aggressive but gets the job done
What do you like best about the product?
We selected Mimecast as we had no filtering for phishing emails and had experienced a data breach due to a phishing email. Also executives were complaining about receiving phishing emails. I was also impressed by the other threat protection features of Mimecast. Spam levels have dropped to almost zero. Archive is extremely powerful and fast. Our compliance department love it. We can now give access to full email and archive from any device.
What do you dislike about the product?
I have not been allowed to implement some features because they require too much user interaction. The implementation of Mimecast was complex and administering it is not intuitive--it takes time learning it and working with tech support to understand how to do it. It takes tweaking of the settings to get it working as needed and it is a powerful program. It took some time to understand exactly how to work with some of the policies, such as the anti spoofing policy where I had to input lots of IP addresses for all the cloud-based services we use to send emails such as Salesforce, NetSuite, etc. I had to spend time tracking down all the blocks of IPs that these various services use to send emails and put them into Mimecast to prevent emails from being blocked.
What problems is the product solving and how is that benefiting you?
Spend the extra money and get someone to set it up correctly for you with all the security features or just a user group.
Recommendations to others considering the product:
Spend the extra money and get someone to set it up correctly for you with all the security features or just a user group.
Unknown Good and Mild Difficulty
What do you like best about the product?
Mimecast seems to do a pretty good job of filtering out email items like spam and random advertisements because I never see them on my work email.
What do you dislike about the product?
We've had some general issues with it; it will sometimes see an issue with emails from people we've communicated with a lot before. These apparently had little to do with Mimecast and more to do with the other person's email, but it is not intuitive to retrieve emails through.
What problems is the product solving and how is that benefiting you?
It seems to do a pretty good job at preventing and/or blocking spam and general clutter from my email inbox. It also seems to have a pretty good search feature. It also integrates very smoothly into Microsoft Outlook and does most of its work out of sight.
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