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Advanced Email Security

Mimecast: Work Protected™

Reviews from AWS customer

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    Legal Services

A Must Have for Law Firm's

  • August 26, 2020
  • Review provided by G2

What do you like best about the product?
Mimecast is constantly evolving to meet the needs of today's threats. I also love the ability to definitely track any mail delivery issues. A robust Outlook Add-In also gives us the ability to leverage many useful features without the need to go outside of our mail client. Azure Authentication has also simplified security and accessing Mimecast's services.
What do you dislike about the product?
It would be nice to have additional technologies added to our package.
What problems is the product solving and how is that benefiting you?
One of our biggest threats are emails designed to steal user's passwords. Mimecast helps identify these sites and prevent users from accessing them. Although we train our users, phishing e-mails are becoming more sophisticated and Mimecast has evolved to meet the challenges of these evolving threats.


    Mary N.

Time Saver

  • August 26, 2020
  • Review provided by G2

What do you like best about the product?
The fact that I don't have to weed through lots of junk every day. The fact that it is easy to quickly allow items to flow through from my iPhone.
What do you dislike about the product?
Once in a while something valid will get caught.
What problems is the product solving and how is that benefiting you?
Time wasted weeding out the junk from the real messages.


    Scott N.

It's Come A Long Way!

  • August 26, 2020
  • Review provided by G2

What do you like best about the product?
I have seen the number of issues caused by not having an email security service drop to almost nothing. There are some emails that make it through, but a quick trip to the blocked senders list and making sure end users are educated to contact me if they notice something that doesn't look right. Always better to be safe that sorry. Also getting to see the volume of threats that are prevented by quickly navigating to the Threat dashboard and the amazing visibility into the exact threats as well as where in the world they originated.
What do you dislike about the product?
When we first started using Mimecast, it was very difficult to navigate through and i always ended up having to reach out to support for assistance. I give everyone at Mimecast a lot of credit, they have constantly been improving the user interface. I wouldn't say it there yet, but they are getting there.
What problems is the product solving and how is that benefiting you?
Some of the biggest issues that were the main reason why we implemented Mimecast are Phishing and Impersonation. The headaches that are caused by those two alone not to mention the lost capital when someone thinks the CEO needs them to send money via wire transfer only to find out later that they gave away the company's money to someone pretending to be the CEO. The dashboards that have been implemented have been a valuable asset making it quick and easy to gain visibility on whats going on.


    Chris M.

Great Product, Easy to Use

  • August 26, 2020
  • Review provided by G2

What do you like best about the product?
The service is reliable and accurate.

Mimecast is continually adding new security features to their offerings and do a great job of letting people know through emails and webinars.

The reporting features and ease of searching is fantastic.

The product is so solid and reliable that I am almost ashamed to admit that I rarely access the admin portal, and when I do I quickly realize how much I forgot!!
What do you dislike about the product?
The web interface isn't all that easy to navigate. I guess with so many options and fine tuning available, it's inevitable that navigating menus and submenus and sub-sub menus would be required. I'd like to see a "basic" view option with just the most commonly accessed parts grouped together.
What problems is the product solving and how is that benefiting you?
The incessant email phishing and spam/virus activity requires a good solution. Mimecast provides that security solution as I mentioned previously, it's a scalable solution with many options that can fit pretty much any of my clients' needs from 5 users to 500.


    Security and Investigations

Email security one of the most important things in the business needs

  • August 26, 2020
  • Review provided by G2

What do you like best about the product?
Possibility to check the links and be sure that you will not do anything wrong
What do you dislike about the product?
Price which comes after every new feature
What problems is the product solving and how is that benefiting you?
Most issues comes when users clicks on the malicious and get infected. This feature will help to prevent it and hope will king of train end users to see that a "legit" link can be not really legit.
Recommendations to others considering the product:
Very powerfull system with many options and great customer service and support.


    Leigh L.

Mimecast provides exception security and support

  • August 26, 2020
  • Review provided by G2

What do you like best about the product?
The Mimecast customer support is exceptional. They respond quickly and will follow up until the question is resolved
What do you dislike about the product?
There are times when spam emails get through. Mimecast is very responsive when I report the spam.
What problems is the product solving and how is that benefiting you?
We obviously use Mimecast to monitor and filter all outside emails. In addition we have used the Mimecast Continuity feature when our Exchange Server was unavailable. This was a lifesaver and was completely transparent to our users. When the server was back up, the folders were synched automatically. I constantly take advantage of the Mimecast updates on current concerns and industry standards. I also participate in the Mimecast live online presentations as often as possible.
Recommendations to others considering the product:
Mimecast is the best Email security and threat protection available.They take your concerns very seriously and follow up with solutions.


    Textiles

Very sound product and helps keep our emails safe.

  • August 26, 2020
  • Review provided by G2

What do you like best about the product?
The user interface is clean and configuration is easy with the aide of info links.
What do you dislike about the product?
Past outage communication was lacking but has been addressed since the last major outage.
What problems is the product solving and how is that benefiting you?
We've had problems with impersonation email getting through and with Mimecast Threat Protection I can now stop it from getting to our employees. The URL monitoring and attachment sandbox testing are also great features preventing possible threats.
Recommendations to others considering the product:
It's a great product if you have problems with phishing & impersonation emails getting through.


    Construction

I know our email system is much more secure with Mimecast

  • August 26, 2020
  • Review provided by G2

What do you like best about the product?
Bottom line, the results. After having 3 encryption virus attacks through email we knew it was time to add security to our system so we added Mimecast and haven't looked back.
What do you dislike about the product?
It can be a little intimidating setting it up at first.
What problems is the product solving and how is that benefiting you?
Spam is so much more manageable and we have had zero intrusions. Employees are spending less time managing their email.
Recommendations to others considering the product:
It is a very thorough software with a lot of standard and optional features. We used a third party to help implement it, which was good for us as this was the first time for us to use this kind of software.


    Jim R.

Great Defense against Malware, Spam and More

  • August 26, 2020
  • Review provided by G2

What do you like best about the product?
Sandboxing of attachments to check for malware and ransomware
along with URL rewriting with in the emails for better detection of day one attacks
O' did I for get the spam filtering too
What do you dislike about the product?
I have not found any downside to use Mimecast the support is outstanding
always there to answer questions.
What problems is the product solving and how is that benefiting you?
I can sleep at night know that we are protected there was a time we quarantined every in bound email attachment for manual review, my users get accurate spam detection and daily reports.
Recommendations to others considering the product:
If you do not have some sort of sandboxing of attachments and email filter, you need to do this now... Normal anti-virus protection on an on-prem or cloud based system will not do.
Ask your Mimecast Sales Rep they will help you with cost justification...I can do that its the insurance against your next ransomware attack


    Transportation/Trucking/Railroad

Mimecast review

  • August 26, 2020
  • Review provided by G2

What do you like best about the product?
Portal speed and ease of use. Documentation is very good.
What do you dislike about the product?
some of the policies can be a little confusing.
What problems is the product solving and how is that benefiting you?
URL and attachment protection work very well. We have end-users that continue to click on any link despite giving them cyber security training with focus on email phishing/spam.
Recommendations to others considering the product:
You need to purchase the attachment and URL security features. Secure email is another great feature that we use for our HR dept.