Advanced Email Security
Mimecast: Work Protected™Reviews from AWS customer
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Good, With Caveats
What do you like best about the product?
It catches all spam/junk, which is what it is supposed to do.
What do you dislike about the product?
It also catches replies I am waiting for, especially if I initially emailed someone through Outreach. This leads to a nearly half day to a day delay in receiving responses. This can mean the difference between a sale and the customer going with someone else. In fairness, this could be more of an internal issue based on the security settings implemented by our IT department, but it looks like I am not able to go in to the Mimecast portal and configure anything myself.
What problems is the product solving and how is that benefiting you?
Helps with inbox clutter and ensures that I am not seeing any junk. It collects everything it recognized as spam and puts it in to one email that allows you to either release the email in question or unblock the sender.
Mimecast Email Security TTP
What do you like best about the product?
Mimecast Email TTP Security has been very beneficial for us. High availability, increased protection, and the ability to scan inbound, internal and outbound emails.
What do you dislike about the product?
Using the portal is slow when searching the archive as an administrator. For the end user the search function for archiving sometimes is difficult try to click the right folder to get results.
What problems is the product solving and how is that benefiting you?
increased cyber security for blocking malicious emails. Be able to use the system when our exchange server is down and the Archive feature.
Mimecast review
What do you like best about the product?
I really like being able to block phishing emails quickly and efficiently. It has saved our company from a lot of potential security issues.
What do you dislike about the product?
The UI can be a bit difficult to find what I am looking for if it is a feature that I am not familiar with or that I do not access often. Favorites has helped with that.
What problems is the product solving and how is that benefiting you?
The main problem it solves is allowing us to see where a potential threat has been sent so we can quickly and efficiently contact those effected to minimize risks. We have been able to find emails quickly that were being sent to multiple people within our company and block the email before it is sent to everyone. When we see how many users it has been sent to it allows us to choose our course of action.
It has also allowed us to change passwords of an effected user quickly to prevent any further issues.
It has also allowed us to change passwords of an effected user quickly to prevent any further issues.
Outstanding service and a service we could not live without!
What do you like best about the product?
I love the extra layer of protection from Spam, Spoofing attacks and Phishing. We also love the archive ability with Mimecast and use it every day. We delete all email after 90 days so the archive feature has been very helpful. I really love the service and support we get from Mimecast. I love the 24/7 availability and when I have called them I always get a live person.
What do you dislike about the product?
Sometimes we have had issues with False Positives. The other thing that has been only slightly difficult is the URL Protection. We love that Mimecast protects us from malicious URL's in our Email but I usually teach my users to "hover" over the link to see if it is legit or not. Mimecast URL protection re-writes this link so when you hover over it you are not sure if it is legit or not. You are still protected, but the hover technique doesn't really work.
What problems is the product solving and how is that benefiting you?
Protection from malicious email. Whatever form of Email attack Mimecast has us covered.
Recommendations to others considering the product:
You will not regret using Mimecast. I don't know how we did business in the past without Mimecast.
Great
What do you like best about the product?
Its effectiveness in blocking unwanted mail. Customer support is fantastic. They have always responded quickly to tickets, their online documentation is extensive, and the training they provide is very helpful. They are adding new features constantly.
What do you dislike about the product?
Some of the configurations for rules to block mail are not as intuitive as they could be for new users.
What problems is the product solving and how is that benefiting you?
It has cut our spam by a high %. We also use it to prevent users from falling victim to phishing scams, as well as blocking virus and malware from affecting our systems.
Recommendations to others considering the product:
I would set up a 30 or 60 day trial if they offer it and work with their sales engineers to get dialed in. I don't think you will be disappointed with the product.
Email Security Review
What do you like best about the product?
I just works. Everything about it is worry free. For example; when it is time to renew, I get a bill, I pay it and the software continues to work. No license keys to instal, no software to upgrade, no patches or maintenance to perform. I worry about Mimecast the least because it is worry and maintenance free.
What do you dislike about the product?
I think it is a little more complicated to install and setup rules however they provide tons of great documentation and their technical support is about the best there is.
What problems is the product solving and how is that benefiting you?
All email security including viruses, threats and impersonation attempts. Ransomware is one of the largest fears I have. Mimecast is the most important tool I have to protect our organization from email threats.
Great service, reasonable cost, very customizable
What do you like best about the product?
Very customizable to the point of creating specific policies all the way down to the individual level. The biggest perk is the Outlook plugin which keeps the end users happy with easy checking if something new came in that seems suspicious.
What do you dislike about the product?
Over the last couple years there has been a few service hiccups - all resolved quickly. With so many settings, you can get a little lost in the analysis flow if you need to create different workflows for C level employees.
It works too well. We hear "I'm not getting email from so and so" on occasion. Upon looking in to the scenario, it's because the sending party screwed up something like their SPF record. :)
It works too well. We hear "I'm not getting email from so and so" on occasion. Upon looking in to the scenario, it's because the sending party screwed up something like their SPF record. :)
What problems is the product solving and how is that benefiting you?
We had some whaling issues before Mimecast. This has prevented that with impersonation protect and a robust SPF and DMARC checking.
End users would create numerous help desk tickets to release an email they think came in that they were missing. They would get a report every 4 hours, but that wasn't good enough. We have Mimecast configured the same, but the ease of use with the Outlook plugin make it instantaneous to look.
End users would create numerous help desk tickets to release an email they think came in that they were missing. They would get a report every 4 hours, but that wasn't good enough. We have Mimecast configured the same, but the ease of use with the Outlook plugin make it instantaneous to look.
Recommendations to others considering the product:
Talk to a sales person. They are extremely knowledgeable and will demo anything. The Outlook integration is brushed off by many of their competitors when brought up, but when you see it in action and realize the end user experience/acceptance factor, it wins.
Check their documentation online. I was surprised at how much is available that you can read up on before even signing up to get an understanding on how it can be configured.
Check their documentation online. I was surprised at how much is available that you can read up on before even signing up to get an understanding on how it can be configured.
Granular and Effective
What do you like best about the product?
I've used Mimecast for a couple of years now and definitely appreciate the ability to customize every aspect of our filtering, routing, and policies. I think the interface is easy to use and the help documentation is well presented and informative. The 'learning' spam filtering has cut our spam/phishing messages by 90% over our past Barracuda service. Office 365 integration was easy to accomplish and the implementation person I worked with was very knowledgeable.
What do you dislike about the product?
There is a bit to learn regarding all of the policies and options, but well worth the time investment if you're looking for granularity.
What problems is the product solving and how is that benefiting you?
We had a previous email spam filter, but it wasn't as effective as we would have liked. We were also very concerned about phishing and impersonation attempts made against our employees. The policies and filtering we've put in place, along with Outlook integration are making it very easy for our employees to identify and avoid those attempts.
Solid Product With Minimal Management Overhead
What do you like best about the product?
I simply like knowing that email attachments and links are being protected with their sandbox execution and url rewrite capabilities. It gives me a stronger piece of mind knowing that these items are being tested before even entering my network.
What do you dislike about the product?
We haven't found anything yet that we dislike about it!
What problems is the product solving and how is that benefiting you?
Mimecast reduces the threat landscape by protecting our employees from malicious attachments and links.
Recommendations to others considering the product:
None
Mimecast Email Security
What do you like best about the product?
Portfolio is comprehensive and provides strong security for my users. As an admin the setup is easy and allows for lots of customizations and integrations.
What do you dislike about the product?
Support can be slow to respond and the only way to get support quickly is to call in.
What problems is the product solving and how is that benefiting you?
better protection on inbound and outbound email for malware and spam. Mimecast does a very good job of keeping spam from reaching my inboc
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