Advanced Email Security
Mimecast: Work Protected™Reviews from AWS customer
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Best in class email security platform
What do you like best about the product?
Very easy to use, intuitive, comprehensive email security solution.
What do you dislike about the product?
It does catch some legitimate emails by default
What problems is the product solving and how is that benefiting you?
Phishing and Fraud Protection
Recommendations to others considering the product:
If you are looking for a platform that provides security and enterprise-level user training, Mimecast is for you.
Amazing Spam, Phishing, and Malware protection
What do you like best about the product?
The product is absolutely amazing and will do just about anything you want it to do. From a highly custom impersonation protection policy to really making sure not even newsletter spam makes it into your mailbox
What do you dislike about the product?
Alot of Mimecasts inner workings are black magic, such as the external custo domains list which causes issues for us weekly. It's almost like it's a dictionary match which is useless to us.
What problems is the product solving and how is that benefiting you?
We were initially looking for dynamic email rewriting, but later feel in love with it's general email security.
Recently implemented
What do you like best about the product?
The contectual warnings are much more helpful than a static notes added to every email. Beacon/tracker blocking is impressive and a previously unrecognized issue.
What do you dislike about the product?
It's impossible to tell how the intelligence it applied to a particular message, why was it or wasn't it "tagged".
What problems is the product solving and how is that benefiting you?
Greatly improved information is provided to users. Impersonation attacks are controlled and blocked much better than in our previous system.
Solid protection and great value
What do you like best about the product?
It is hands off, not much maintenance...
What do you dislike about the product?
Support was lacking but getting better!!
What problems is the product solving and how is that benefiting you?
Solving the problem of getting bombarded with real phishing emails. Mimecast seems to be blocking well over 90% of bad ones. Only a few social engineering ones seem to slip through. False positives have been reduced as well.
Recommendations to others considering the product:
Always reach out to support for anything. Best resource you can have.
Marks review
What do you like best about the product?
the product seems effective at filter out email
What do you dislike about the product?
The admin interface is clunky. Finding the correct area for something is difficult
What problems is the product solving and how is that benefiting you?
spam filter and email security
Easy Management, Good Protection
What do you like best about the product?
It is very easy to use and easy to manage - the UI is intuitive and flexible
What do you dislike about the product?
The think that I dislike the most is the very high amount of false positives when you have it set to aggressive or medium for managing SPAM.
What problems is the product solving and how is that benefiting you?
We cut down on the number of phishing emails that were impersonating our employee names and we have been able to manage releasing false positives very efficiently
Mimecast Works
What do you like best about the product?
Mimecast's email security really works. I like how easy it is to use the portal to view and release held emails.
What do you dislike about the product?
The only downside I can think of is the addin sometimes has issues with Outlook.
What problems is the product solving and how is that benefiting you?
Mimecast allows emails to stay secure. This is important in environments where users don't always know what is and isn't safe to click on.
Extremely happy with Mimecast Email Security and Threat protection.
What do you like best about the product?
The product works as it was demonstrated to us. If configured right, it works extremely well, especially for an Enterprise like ours. The technical support is great, and very knowledgeable and helpful
What do you dislike about the product?
At first we seemed to get a lot of false positives with Anti-spoofing policies, but with some amount to tweaking the policies, we made it work
What problems is the product solving and how is that benefiting you?
We needed a added layer of security to complement the very basic email security offered by GSuite, so mimecast Email security and Treat Protection was a perfect match for us
Recommendations to others considering the product:
Little it a try, and you will be pleasantly surprised at how good it really is - You will not be disappointed
very granular controls
What do you like best about the product?
You have tons of control to filter your email. I don't know for sure, but it's probably 99.9% accurate. Support is quick to respond and know the product well. I'm on the lowest support tier, but they still help quickly and give me thorough info to tune our system.
What do you dislike about the product?
Took me about 1 year to mostly understand all the capabilities to tune the system. And after that year, it still misses spam and phish emails. Kind of frustrating. Support suggests I create more manual rules to filter. Regex, text string, header, envelope, IP address, etc. But the kind of "PMP training" and "Buy our B2B list" spam should be blocked without a special rule. Avanan catches that kind of spam, so why can't Mimecast.
What problems is the product solving and how is that benefiting you?
Initial email filter. Highly configurable. Does great to block the trash.
Lots of protection in a single pane of glass.
What do you like best about the product?
My favorite thing about Mimecast is the single-pane of glass interface. Our last product we had to jump to several different places to see and do things. Not with Mimecast. It also features a tabbed interface so you can switch back and forth from different areas without having to navigate back to somewhere you were previously. Mimecast offers quite a bit of granularity and covers several features our last product didn't. One that comes to mind is looking at domains, etc. that are in other language sets. To me it looks like english but in reality the letter or letters are something else.
Also rules are ordered automatically so you don't have to worry about putting a rule in the right place. If you need to make absolutely sure a rule is processed first there is a checkbox to do so.
Mimecast's KB system is pretty thorough and we can usually find the documentation we need to implement a feature. But if we can't or need help their support is quick and easy to work with.
Also rules are ordered automatically so you don't have to worry about putting a rule in the right place. If you need to make absolutely sure a rule is processed first there is a checkbox to do so.
Mimecast's KB system is pretty thorough and we can usually find the documentation we need to implement a feature. But if we can't or need help their support is quick and easy to work with.
What do you dislike about the product?
We also purchased archiving and the ingestion process of old data was not as friendly as I feel it should be. We ultimately had to restore our old database with Veeam and have Veeam break it up in chunks. In some cases you can do things in several places which can be confusing to find a rule or figure out where a rule should be.
What problems is the product solving and how is that benefiting you?
We really wanted something that is in a single pane of glass that also encompasses archiving. Mime cast definitely achieves that. We wanted an easier interface to view as our old product looked like it was out of the 90s and not as pretty. While there are multiple ways of doing some things, most Mimecast has reduced this problem significantly.
Recommendations to others considering the product:
We utilized services to help set Mimecast up. I recommend it as it makes implementation fast. Also, you have to request the medical dictionary if that's something you're looking for. Don't be afraid to ask for things. Sales will work really hard to get your business.
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