Advanced Email Security
Mimecast: Work Protected™Reviews from AWS customer
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Seemingly effective, but overly disruptive
What do you like best about the product?
It seems (mostly) effective in keeping threats out of my inbox. (Though I did receive a 'Hey this is your CEO; I need you to purchase some gift cards for outstanding employees' spam in the past week.(
What do you dislike about the product?
It disrupts my work. I just waited 30 minutes to get the security code from my marketing automation tool. And I'm often asked 'do you think this link is safe?' when following links to domains that I know to be safe and have been asked about (by Mimecast, on the same machine) in the past. (Full disclosure: I've worked for a competitor in the past. I'd argue that provides me with a solid basis for comparison as well as higher expectations.)
What problems is the product solving and how is that benefiting you?
Keep malware out of my email inbox.
Great email protection!
What do you like best about the product?
The filter is better than what we used in the past. The notification emails we receive are great.
What do you dislike about the product?
The interface takes some learning. It can be difficult to navigate.
What problems is the product solving and how is that benefiting you?
Threat emails are less of a worry now with Mimecast in place.
Really love Mimecast Email Security; excellent protection that is reliable and easy.
What do you like best about the product?
Mimecast Email Security provides very consistent protection against email-based threats for our users that is simple to use and reliable. My favorite feature is that it replaces all of the links in inbound messages and protects my users when they click on them if they're dangerous.
What do you dislike about the product?
I am not thrilled with the user management features; they are not intuitive or user-friendly. In particular, building and managing folders for user awareness training users is not easy. Additionally, if you have selected a folder with subfolders, the app shows a count of the number of recipients in the parent folder, but then makes all of the users from the folder and all of the subfolders recipients, too.
What problems is the product solving and how is that benefiting you?
The biggest problem this product solves is that of users clicking links in email; even when my users click the link they are protected. We have had no instances of users becoming infected with malware since beginning to use Mimecast.
Best email Security Gateway
What do you like best about the product?
It has lots of great security features like impersonation protection, inbound and outbound DNS checks, threat protection and remediation, journaling, API integration etc. also we can create an HTML signature and it will automatically inject into all the outgoing email.
What do you dislike about the product?
It is a costly solution, but it is worth having in the organization.
What problems is the product solving and how is that benefiting you?
it deeply inspects all incoming emails, and if it finds malicious links or attachments it blocks that part and releases emails, auto threat remediation works really well.
I wouldn't run an IT department without it
What do you like best about the product?
A tried and tested bundle of protection for email across all common threat types. It integrates a lot of different highly configurable policies into one pane of glass to assist with managing email flow, holds, etc. while making it granular when you need it too.
What do you dislike about the product?
There has been a big focus on new features and capabilities in recent years (which IS great) but they've tended to be minimum viable rather than 100% integrated to the same standard as other functions. This means there is some disparity in features e.g. notification customisation, or admin interfaces.
What problems is the product solving and how is that benefiting you?
Email is the most frequently exploited threat vector and having Mimecast looking out for my organisation means I can sleep at night. The efficacy of the product is proved every day, and this allows the helpesk team to respond confidently to alerts and users feel far more empowered to interact with the messages they do receive.
Nice and Apt
What do you like best about the product?
Among many, the most helpful features are impersonation, URL protection, Anti-Spoofing and Attachment control. The upside is the control and visibility of malicious/suspicious emails like spam, attachments and suspicious links.
What do you dislike about the product?
The least helpful is the limited log and mail retention period, which is 30 days by default. The downside which faces is that granular filtration doesn't function as expected.
What problems is the product solving and how is that benefiting you?
It controls the chance of spam and malicious activity through emails and protects users' visits to suspicious or harmful links, knowingly or unknowingly. It also provides controls on authorized outbound senders.
Strong feature set, reliable protection, easy to administer once you learn the system
What do you like best about the product?
The level of protection is great and easy for users to interact with
What do you dislike about the product?
Sales is downright awful, one of the worst I have worked with. Thankfully we only deal with them once a year. Support is ok, but difficult to reach at times and slow to respond.
What problems is the product solving and how is that benefiting you?
At the end of the day Mimecast does what we ask it to do; provide strong multilayered protection for our email communications that is reasonably easy to administer and for user interaction
Best email security solution
What do you like best about the product?
In my opinion (30 years experience), this is the best Email Security product on the market. No other solution gives you control over your email like Mimecast does.
What do you dislike about the product?
What's there to dislike? I can't think of anything right now.
What problems is the product solving and how is that benefiting you?
Stops Impersonation attacks in my business and helps prevent Ransomware attacks
Reliable email security
What do you like best about the product?
The system is stable, and we never experienced any downtime or issues, which is great for our business continuity setup. The featured portfolio is extensive and covers most of the security features we need.
What do you dislike about the product?
The interface can be confusing at times and requires a lot of steps to get to performing the action, and can be quite confusing for inexperienced staff members.
What problems is the product solving and how is that benefiting you?
Filtering out the malicious attempts and attacks on our internal users, and providing a convenient self-service tool empowering end users to control their mailbox content, but also helping our Internal support team and overall system security.
I am the SME for Mimecast within my organization
What do you like best about the product?
I think Mimecast has a lot of cool features that allow for customization and effective email security.
What do you dislike about the product?
The biggest issue with Mimecast is their support team. Attempting to receive support regarding an issue you may come across is almost impossible now.
What problems is the product solving and how is that benefiting you?
We do not use targeted threat protection
Recommendations to others considering the product:
Mimecast is a slid product but it requires learning and researching. If you understand the product you can get enough out of it, but the difficulties with the support over the years have left a negative taste in my mouth
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