Intuitive and Solid Firewall
What do you like best about the product?
Sophos Firewall is incredibly intuitive and makes it easy for less experienced administrators to pick up. It offers good value for the features that it offers which is especially important for small and medium-sized enterprises like us, such as the free integration with Sophos Central that enables streamlined management in the cloud.
What do you dislike about the product?
The log viewer only allows us to view logs over a very short period of time. To view older logs, we can only do so via the command-line interface. The level of customer support in our region also varies depending on the time that the ticket was opened as Sophos rotates the support between 2 countries, making it a mixed experience at times.
What problems is the product solving and how is that benefiting you?
The ease of use shortens the time needed to tweak the rules and policies when the need arises, such as when new applications are installed in the network or when user access issues occur. The robust security features also ensure that less time is spent to address new security threats. This is especially important for companies that have a limited number of network administrators.
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