Acumatica Cloud ERP
AcumaticaReviews from AWS customer
0 AWS reviews
-
5 star0
-
4 star0
-
3 star0
-
2 star0
-
1 star0
External reviews
1,571 reviews
from
External reviews are not included in the AWS star rating for the product.
Flexible, User-Friendly ERP with Powerful Integrations
What do you like best about the product?
Acumatica is easy to use and flexible, its an amazing cloud based ERP that can be adaptable to many different types of businesses without feeling overly complicated. It has a great interface which is easy to navigate and users can access it from anywhere. It has the great integrations with other systems and and allows companies to customize workflow without heavy development work.
What do you dislike about the product?
For new users, its learning curve can be steep, especially in more advanced modules.
What problems is the product solving and how is that benefiting you?
It has been very helpful for us and supported us in having information scattered across multiple systems relying too much on manual work. What used to happen earlier, tasks like managing inventory, customer data, financials often required separate tools and spreadsheets and it was hard to keep information accurate and consistent in this way. But when we started using Acumatica, now everything is connected in one place workflows are automated and reports are easier to generate. Also Acumatica is cloud based so it allows us to work from anywhere.
Cloud-Native Flexibility and Real-Time Inventory Shine
What do you like best about the product?
Acumatica distinguishes itself with its cloud-native architecture, offering flexibility through API integration and providing real-time inventory updates. Overall, it is a highly adaptable system.
What do you dislike about the product?
It needs an implementation partner to start from and its difficult to troubleshoot on your own
What problems is the product solving and how is that benefiting you?
Acumatica has enabled us to bring together several legacy systems into one unified cloud platform. This consolidation has greatly enhanced our visibility across key areas such as finance, sales, inventory, and operations, thanks to real-time dashboards. Its API-driven architecture also allows for smooth integration with eCommerce, CRM, and logistics systems, which has helped minimize manual tasks and increase data accuracy.
Acumatica:Huge bang for our buck for flexibiltiy,customization & real-time data but Partner dependen
What do you like best about the product?
Acumatica stands out with topnotch flexibility and customization to tailor it to suit all our business needs and workflows. I love it as cloud based with access of data and information from anywhere anytime. One of it's major benefit is real-time data access as it's unify all our departments together under one roof for quick and live access of data as it is recorded. Remarkable with real-time reporting for faster, accurate and dependable data-driven decisions. I love it as cost friendly ERP solutions amongst all. Simple and intuitive user interface and dashboard for quickly navigating.
What do you dislike about the product?
I love it for being the most cost friendly ERP with simple and intuitive interface for easier navigation.
Implementation takes time but once it's done everything flows nicely.
Dependency on partner with new customizations.
Implementation takes time but once it's done everything flows nicely.
Dependency on partner with new customizations.
What problems is the product solving and how is that benefiting you?
Great with flexible customization to match exactly all our business needs and workflows.
Remarkable with integrating all departments under one roof.
Super scalable as our business grows while maintaining efficiency and productivity as before.
Cloud based with access of data and information from anywhere.
Excellent with real-time data access for accurate, dependable and intelligent data-driven business decisions.
Remarkable with integrating all departments under one roof.
Super scalable as our business grows while maintaining efficiency and productivity as before.
Cloud based with access of data and information from anywhere.
Excellent with real-time data access for accurate, dependable and intelligent data-driven business decisions.
All-in-One ERP with Seamless Integrations
What do you like best about the product?
An all-in-one ERP system allows connection to several API's and integration to keep building your company's infrastructure.
What do you dislike about the product?
Updates. Custom features have to be corrected for each update.
What problems is the product solving and how is that benefiting you?
Modernized ERP system that integrates several available applications into one source of truth.
All-in-One CRM That Saves Time, With a Learning Curve Worth Mastering
What do you like best about the product?
I love how easy it is to see everything about a customer in one screen — from the first email to their latest order and even service issues. It saves a ton of time jumping between systems or digging through old emails. The CRM is super handy for tracking deals and spotting where people tend to drop off in the sales process. Plus, I can pull up customer info on my phone when I’m on the go, which is a lifesaver for meetings.
What do you dislike about the product?
It can feel a little heavy at first because there’s so much packed in. The reporting tools are great once you learn them, but the setup takes some patience. I also wish the interface for building templates was just a bit more drag-and-drop — it works fine, just not as slick as some standalone CRM tools. Once you get used to it, though, it’s solid.
What problems is the product solving and how is that benefiting you?
We used to lose track of leads halfway through the funnel because our sales and service data were in totally different places. Now we can see the full journey — quotes, issues, deliveries, all connected. It’s helped us spot where deals were stalling and improve our follow-ups. Our pricing and delivery quotes are also way more accurate now, which makes customers trust us more.
Effortless Cloud Management with Powerful Customization—Some Learning Required
What do you like best about the product?
What I like most is how little babysitting it needs from our IT team. It’s built for the cloud, so updates, backups, and uptime basically take care of themselves. I don’t have to spend half my day troubleshooting random system errors or integration issues anymore. Plus, the dashboards and mobile access make it super easy for everyone to stay connected — even when they’re not in the office.
What do you dislike about the product?
The customization options are powerful, but they can be a bit much if you’re not careful. There’s a lot you can tweak, and it’s easy to go down a rabbit hole fine-tuning every workflow. Also, if you’re coming from an older on-prem setup, there’s a bit of a learning curve to understanding the cloud structure and permissions. Once you get it, though, it runs smooth.
What problems is the product solving and how is that benefiting you?
We used to juggle several disconnected systems — accounting in one app, CRM in another, and random spreadsheets everywhere. It was a pain to pull reports or even get accurate analytics. Now everything’s tied together, and the cloud setup means I can push updates or check performance without waiting on other vendors. Our IT overhead dropped, and downtime’s almost nonexistent now.
Real-Time Insights Made Easy, But Initial Setup Can Be Overwhelming
What do you like best about the product?
Honestly, I love how easy it is to see what’s going on with our numbers in real time. The dashboards are super clean, and I can check KPIs without digging through spreadsheets. It’s nice being able to spot trends early—like noticing a dip in cash flow and fixing it before it becomes a big deal. Everything’s in one place, which makes decision-making way faster.
What do you dislike about the product?
Don't get me wrong our team got the hang of it. It can feel a little overwhelming at first because there are so many features. Getting the reports to look exactly how you want takes some tweaking. Sometimes the setup feels like it’s built more for IT folks than finance people. Once it’s dialed in, though, it runs smoothly.
What problems is the product solving and how is that benefiting you?
It’s helping us connect all our financial data so we can make smarter, faster decisions. We used to juggle multiple tools for accounting, reporting, and forecasting—now it’s all synced up. I can easily check project costs or budget performance without waiting on someone to send me a report. It saves a ton of time and cuts down on errors.
Powerful Dashboards Streamline Management, But Setup Has a Learning Curve
What do you like best about the product?
Honestly, I love that I can see what’s going on across the whole company without bugging ten different people. The dashboards give me a quick snapshot of sales, expenses, and open projects in real time. I’ve got widgets set up for cash flow and inventory, and it pings me if something’s off. It just makes running things smoother — like having my own command center.
What do you dislike about the product?
It takes a little while to set up the dashboards exactly how you want them. There’s so much data you can pull in that it can feel overwhelming at first. I also wish the mobile app felt a bit more intuitive when I’m checking reports on the go. Once it’s all tuned, though, it’s great — just a learning curve early on.
What problems is the product solving and how is that benefiting you?
Before, our finance, sales, and operations were in separate tools, and I never had a clear, real-time picture of what was happening. Now, I can instantly see revenue trends, customer activity, and project costs all in one place. The Power BI integration helps me spot slow-moving products or missed opportunities before they become problems. It’s saving us time and helping us make faster decisions.
Flexible, User-Friendly, and Customizable Cloud ERP Experience with Acumatica
What do you like best about the product?
What I really like about Acumatica is how flexible and user-friendly the system is. Once you get used to the screens, it’s pretty easy to navigate between different modules like Projects, Distribution, and Production. The dashboards and filters make it simple to track what’s happening in real time without switching between multiple reports. I also like that most of the processes can be customized to match our business flow without needing heavy coding. The cloud access is another big plus — I can log in from anywhere and continue my work seamlessly.
What do you dislike about the product?
Sometimes the system can feel a bit slow, especially when working with large data or multiple tabs open. A few screens have too many fields, which makes them slightly cluttered for day-to-day users. Also, certain setups and customizations require deep understanding of the backend or help from the support team — it’s not always straightforward for regular users. I wish some reports and dashboards were more plug-and-play instead of needing manual configuration.
What problems is the product solving and how is that benefiting you?
Acumatica has really helped us streamline multiple processes that used to be scattered across different tools. For example, tracking project costs, managing production orders, and handling inventory used to take a lot of manual effort and cross-checking. With Acumatica, most of this happens in one place, so I spend less time reconciling data and more time on actual decision-making. It also gives real-time visibility into our operations, which helps me catch issues early and keeps the team more coordinated. Overall, it’s saving time, reducing errors, and making daily work much smoother.
Outdated Interface & Un-Intuitive Platform Saved by 2025 Modern UI, Reporting & Designer Updates
What do you like best about the product?
Cloud SaaS,
Connected features (modules),
Feature expansion,
Technology forward,
Frequent Updates,
Responsive Support
Connected features (modules),
Feature expansion,
Technology forward,
Frequent Updates,
Responsive Support
What do you dislike about the product?
Disconnected feel between services - Difficult for new users to separate local editions from parent Acumatica and from Acumatica Portal, difficult for existing users to discover / learn how to use new modules or features with live data
Large Learning / Knowledge gap for new users & power users - Power users require years of knowledge learning and experience to utilize Acumatica SaaS, difficult to hand off and manage large span of tools
Knowledge on support resources difficult to source
Support for existing customers very limited, reliant on Acumatica partners and keeping up with technology falls on subscribed customers despite limited to no check-ins on feature use
Limited support or access / knowledge of support for engineers and technical teams for utilizing local editions of Acumatica
Large Learning / Knowledge gap for new users & power users - Power users require years of knowledge learning and experience to utilize Acumatica SaaS, difficult to hand off and manage large span of tools
Knowledge on support resources difficult to source
Support for existing customers very limited, reliant on Acumatica partners and keeping up with technology falls on subscribed customers despite limited to no check-ins on feature use
Limited support or access / knowledge of support for engineers and technical teams for utilizing local editions of Acumatica
What problems is the product solving and how is that benefiting you?
Accounting and Inventory Management. Would like to use Project-Based ERP / module, Distribution ERP, and APS, but difficult to move to integration - limited know-how on who to contact for next steps, limited partnership, large knowledge-gap limitations, large integration load on individual power user(s). We believe in the capabilities of Acumatica SaaS and are encouraged by feature updates in 2025 R2.
showing 1 - 10