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Reviews from AWS customer

2 AWS reviews

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131 reviews
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4-star reviews ( Show all reviews )

    Benjamin Glatzeder

Effortless synchronization and reliable performance streamline everyday operations

  • May 27, 2025
  • Review provided by PeerSpot

What is our primary use case?

I have two use cases right now. I have a shopping list app where users can share their lists, so I used the Sync feature with Sync Gateway.

In another product, I use what they call N1QL, which is a query language, and I use it to check if ads are available to show to a user. In one part of the product, I only use the Sync Gateway, and in another part, I use N1QL to query the database.

What is most valuable?

It just works. I used other products and they didn't do what Couchbase does. It works out of sight once everything is set up. When the user makes changes on their list in the app on their mobile phone, it syncs straight away. If there's an internet interruption, it resumes as soon as internet is available. I didn't have to do anything as a developer.

It's great because it's very different from MySQL where you have to update tables. With document type databases, you just say there's a new element in your document, and that's fine. It's really good to use.

What needs improvement?

What is missing is that they have a new version, Couchbase Mobile three, but they haven't really updated or provided help or documentation about what needs to change to update to the latest mobile version.

I'm looking into geospatial applications, and I know that Postgres has it more natively than Couchbase. However, I haven't done any testing yet to determine if I should switch databases or if Couchbase is fast enough with geospatial documents.

For how long have I used the solution?

I have been using the solution for nine years.

What do I think about the stability of the solution?

Over the past years, it just worked. I updated the servers and versions, and if it wouldn't work, I would look for other solutions, but for now it runs fine every day, every minute of the day. That is really the single reason I haven't looked anywhere else.

Once it's set up, it's easy to use, and there are no headaches. I would recommend it. There might be people I wouldn't recommend it to who don't know anything about Linux or how to set up servers. They might need to go a different route, perhaps to the cloud, which is easier to use.

What do I think about the scalability of the solution?

I've got millions of documents, and my servers are mostly idle, so it's really fine.

Which solution did I use previously and why did I switch?

There was a service from Dropbox about 10 years ago. Just before I switched to Couchbase, that was sunset. I tried Firebase back then. They had a sync service too, but it was only partly offline. Only partly the data was available on the device, and querying wasn't really supported. This is what I knew 10 years ago, and I didn't look at different products during those 10 years. I was really happy with Couchbase.

How was the initial setup?

I'd say it's a steep learning curve first, and there are three things to set up that take time. But once this is all done, it's really easy. There's no more maintenance or worrying that things don't work as advertised. They just work, which is a lot better than having a product that's easier to use at first but then afterwards you still have headaches, so I prefer Couchbase a lot to other products I tried in the past.

It's a lot to learn and to wire everything up, but that is with every good product, you've got to study. It's similar to studying English to speak it properly.

What's my experience with pricing, setup cost, and licensing?

I've been on the enterprise plan, and I think it was a five-figure amount a year. It turns out that I'm totally fine not having this enterprise account.

That was years ago when I had the enterprise plan, and it wasn't really stable then. I think it was around 2018. They did update, and since then, I haven't had any problems anymore.

What other advice do I have?

Currently, I only use it in a datacenter, not on AWS. The reason being is that when I started using Couchbase, they insisted on running Couchbase on bare metal servers, not on VMs or in a Docker container, so Couchbase has the full resources from a server. At the time, they didn't have any offers for AWS, such as Couchbase Capella. I'm really happy using it on premises.

I haven't used graphs yet. I use key value and document based functionality, and I actually used it 10 years ago. Now it's second nature to me.

I'll continue to explore using Couchbase, particularly looking into geospatial applications. While I know that Postgres has more native support for those uses, I haven't yet tested if Couchbase is fast enough with geospatial documents.

I rate Couchbase a nine out of ten.

Which deployment model are you using for this solution?

On-premises

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other


    WilliamMcCoy

Effectively navigates deployment challenges while requiring some improvements

  • May 14, 2025
  • Review provided by PeerSpot

What is our primary use case?

I can see Couchbase is being used for various use cases, primarily to enhance data handling capabilities.

What is most valuable?

The best thing about Couchbase is its versatility in handling data.

What needs improvement?

Overall as a tool, I see room for improvement in Couchbase in certain aspects.

For how long have I used the solution?

I have been using Couchbase for some time now.

What do I think about the stability of the solution?

When asked about stability issues with Couchbase regarding bugs or system breakdowns, this was specifically discussed.

What do I think about the scalability of the solution?

Regarding the scalability of Couchbase, I think it shows great potential for growth.

How are customer service and support?

For their support, I would rate them a 7 out of 10. I gave this rating because there are some areas where I think they could improve.

How would you rate customer service and support?

Neutral

How was the initial setup?

The deployment and initial setup of Couchbase is straightforward, though some people might see it as complex.

What's my experience with pricing, setup cost, and licensing?

The question was raised about whether Couchbase is completely free or if there are any hidden fees.

Which other solutions did I evaluate?

The discussion included whether Cassandra was being used in conjunction with Couchbase.

What other advice do I have?

I am a user of Couchbase and would recommend it to other people. Giving practical insights would be valuable advice for anyone new to Couchbase.

On a scale of 1-10, I rate Couchbase an 8.


    reviewer2702670

Maintains consistent productivity and reliable data storage in gaming applications

  • May 06, 2025
  • Review from a verified AWS customer

What is our primary use case?

We used Couchbase as the primary data storage. Since our company was in the gaming industry, Couchbase stored data on players and related to games, levels, and similar objects for our mobile applications, aka games. There was a synchronization in place between Couchbase and another database, Elasticsearch. Some indices from Couchbase were periodically replicated to Elasticsearch.

What is most valuable?

I liked that Couchbase was stable and consistent, as much as possible with a NoSQL database. We didn't experience any downtime. Writing to the database was something we could rely on, and the database maintained reliable storage. This reliability was essential, giving us a good level of reassurance regarding data presence. Couchbase provided consistent productivity as a finished solution that worked well.

What needs improvement?

Couchbase needs to improve the consistent reliability of the replication feature. Sometimes, the replications would be delayed. This delay meant that data on another database, Elasticsearch, was not always up to date, which could be noticed in the games. Making replications more timely and consistent would be beneficial.

For how long have I used the solution?

I worked with Couchbase at my last workplace for two and a half years.

What do I think about the stability of the solution?

Couchbase was a stable solution for us. We didn't experience any downtime, and the data stayed there consistently.

What do I think about the scalability of the solution?

I would rate the scalability as ten out of ten. It was easily scalable, which is expected from a NoSQL database, and very important as player numbers could grow, so we needed to accommodate all that data.

How are customer service and support?

We never contacted tech support while I was at the company. However, we used the documentation, which was well-written and clear. I'd rate it ten out of ten.

How would you rate customer service and support?

Positive

What about the implementation team?

The DevOps team handled the implementation.

What was our ROI?

Couchbase maintained consistent productivity as a finished solution that worked well, saving us time dealing with something less efficient.

What other advice do I have?

I would rate Couchbase nine out of ten, given some small hiccups. For example, the replication feature needs to operate in a more timely and consistent manner. Overall, I would rate the solution nine out of ten.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?


    Bogdan Denis A.

A robust solution for enterprises that are are AI adopters

  • March 10, 2025
  • Review provided by G2

What do you like best about the product?
I believe AI-driven features such as Capella iQ - it is a time-saving and helpfull tool that is making decisons taking more eficient and easy to use.

Also, the integration with others platforme like Google Cloud - are really beneficial for a Company that is having a multicloud strategy.
What do you dislike about the product?
Regarding the customer support - i'm not really enjoying that Couchbase is having a smaller developer community Than other platforms.

Setting up Coucbase clusters - requores specializa expertise, if you are not a having a background experience in areas like this, it is not a really ease of implementation for you.
What problems is the product solving and how is that benefiting you?
Couchbase is helping us handle spike durig Peak seasons (like Black friday and Easteren).

Also îs helping uș building a personalized customer experience for out clients, recommended them the best Honey products that îs suitable for them. (We are selling hoeny - www.apisrom.ro)


    Nikita B.

My experience of using Couchbase

  • March 10, 2025
  • Review provided by G2

What do you like best about the product?
Easy to use database out of the box, but not without the downsides
What do you dislike about the product?
Steep learning curve, not so obvious AI-features
What problems is the product solving and how is that benefiting you?
The best part for me is how easy it's to integrate it with other services + how quickly it can be scaled


    Machinery

I feel like its pretty straightforward and easy to use

  • March 07, 2025
  • Review provided by G2

What do you like best about the product?
it is easy to use and user friendly, gives a very clear overview and it runs smoothly on my browser and on an average performance pc. i do use it on a daily basis
What do you dislike about the product?
you do need a bit of time to learn how to get around it and having previous experience with similar platforms helped me, but overall it is easy to use, but it does take some time to get used to it
What problems is the product solving and how is that benefiting you?
we used it to keep track of all the ins and outs of the product documentation, since my job required me to keep track of multiple streams of documentation at the same time


    Jennifer W.

great NoSqul Solution you need to try

  • March 06, 2025
  • Review provided by G2

What do you like best about the product?
This has such an ease of that it makes it a go to and handy tool to use daily use the ability to handle a wide range of data. it has great performance and the NoSql feature definitely make it a powerful tool
What do you dislike about the product?
Documents can lack clarity in some areas that make it difficult to troubleshoot. There can be some learning curves
What problems is the product solving and how is that benefiting you?
lowering operational costs and during peak hours adding support


    Keith Azzopardi

Efficient operations and cost reduction achieved through multi-master flexibility

  • February 21, 2025
  • Review provided by PeerSpot

What is our primary use case?

Our primary use case for Couchbase is related to the iGaming industry, particularly for high-performance reads and writes to meet our SLA for high volumes. We have a particular use case where there is an SLA of one second, and Couchbase is critical for ensuring our wallet operations function correctly.

How has it helped my organization?

Couchbase, being a multi-master solution, allows us to process more load and has enabled us to scale more significantly with lower costs, especially under high user spikes.

What is most valuable?

The most valuable features of Couchbase include the key-value storage due to its speed and the multi-master capability, which provides more speed and scalability compared to master-slave databases. 

The support for syntax that allows reading by properties sets Couchbase apart from alternatives like Redis. Additionally, Couchbase's N1QL query language minimizes the learning curve for developers, facilitating an easier adaptation to the technology.

What needs improvement?

I would like Couchbase to provide more functionality via the UI, as some operations, such as time-based scaling, currently require using the API. While I find Couchbase's feature set to be generally satisfactory, adding more UI-based configuration options would be beneficial.

For how long have I used the solution?

I have used Couchbase for four years.

What do I think about the stability of the solution?

Couchbase is highly stable, rated at nine out of ten. 

Stability is crucial as it prevents users from turning to competitors.

What do I think about the scalability of the solution?

Couchbase is extremely scalable, which is critical when handling high throughput and load. 

I rate its scalability at ten out of ten.

How are customer service and support?

I rate customer service at ten out of ten. The support team has been helpful with VNET configuration, Sync Gateway, and other technical issues.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We previously used Mongo database but switched to Couchbase since it is a multi-master solution, allowing us to process more load and scale with lower costs.

How was the initial setup?

The initial setup is quick with Couchbase Capella, taking about 30 minutes. Deployment on Kubernetes or VMs may require about half a day for setup.

What about the implementation team?

Typically, one person is sufficient for deployment, especially with Couchbase Capella. For in-house deployment, one or a maximum of two people can handle the configuration.

What was our ROI?

Investing in Couchbase has significantly lowered our operational costs and increased throughput, reducing costs by half and supporting around five times the non-peak user volume during peak hours.

What's my experience with pricing, setup cost, and licensing?

The pricing of Couchbase varies depending on the usage. It can range between 25,000 to 40,000 Euros per year depending on company requirements.

Which other solutions did I evaluate?

We evaluated Mongo database but chose Couchbase due to its multi-model flexibility and the advantages of being a multi-master database.

What other advice do I have?

Couchbase, especially under high load conditions, is imperative for providing a great user experience due to its stability and scalability, which reduces costs and scales efficiently. 

I rate Couchbase at nine out of ten.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other


    Ravi_Singh

Supports multiple data models and offers AI capabilities

  • August 27, 2024
  • Review provided by PeerSpot

What is our primary use case?

In my company, we use the enterprise version of Couchbase, and it is used across the organization for its database operations. We do only use the NoSQL database, not Couchbase Capella.

The tool is mostly for document-based storage of Cisco, which is a retail company. We manage a lot of product information and send a lot of metadata that we generate for all of our orders, including baskets and other aspects. We use Couchbase heavily for document-based storage purposes.

What is most valuable?

The most valuable feature of the solution stems from the ease of operation with Couchbase, and it has a lot of extensive features that it provides because it's not a document-based storage. We can also do basic operations on those documents, like indexing important fields, a full-text search, and advanced machine learning operations, like vector search. The tool is pretty easy to use and work with as it is a schema-less tool, so we don't have to work too much on defining the schema for the tables or the documents. It is very easy to onboard the tool to work for the new teams. It is a very extensible tool. My company gets a lot of good support from them as well, and their documentation is also pretty good, which we have found. Compared to other tools, such as the best document-based storage, MongoDB, and others, Couchbase works pretty well. Couchbase also provides good offerings in terms of the different features that we need from different DBs, like searching operations and materialized views. The tool works pretty well. The tool also provides very good latency on high loads. The scalability and the reliability are also other important aspects of the tool.

What needs improvement?

With some of the operations, we used to face some challenges with scalability. Although it worked pretty well, in some scenarios, we noticed issues where the replications and the sharding were not happening correctly. In recent versions, we also faced some issues in terms of enabling advanced operations like FTS and vectors. Although it works pretty well, in some places, we do face challenges, especially on a heavy scale. I think all issues are being addressed in the latest version of Couchbase.

The resources are not that good for Couchbase. The tool's documentation is pretty extensive, but if you go for any kind of courses or tutorials, there are very limited resources available. It also becomes a little bit challenging for new people to get onboard into it. MongoDB and other such open-source database tools perform really well as they're really widely adopted, and they have resources available to get you onboarded pretty quickly. I think that we do face some challenges with Couchbase, but luckily, we have the tool's enterprise version solution, so we get all the support from the product team.

For how long have I used the solution?

I have been using Couchbase for two or three years. I am a customer of Couchbase.

How are customer service and support?

I rate the technical support a nine out of ten.

How would you rate customer service and support?

Positive

How was the initial setup?

The product's initial setup phase is easy.

The solution can be deployed in two to three minutes.

What other advice do I have?

I suggest the tool to others as it is heavily, working a lot on improving the database framework.

The tool offers support for multiple data models.

We do need to maintain the tool as there is a need to upgrade it, and we do need to do continuous patching. We do have a central team for Couchbase, and they manage it for us. They are actively working with Couchbase's enterprise team to do all those operations, like patching, server upgrade, and backup, but it all requires some kind of support.

The tool has some AI capabilities, as you can do vector search, semantic search, groupings, and using open-source models and enabling them on the database so that we can structure our data better and do things like advanced search operations.

I rate the tool an eight out of ten.


    Computer Software

Flexible and Scalable NoSQL Database

  • August 09, 2024
  • Review provided by G2

What do you like best about the product?
it's powerful, very flexible. additionally, I like SQL-like query language, which is familiar and easy to use
What do you dislike about the product?
I don't like the complexity of setting up Couchbase
What problems is the product solving and how is that benefiting you?
I like data's schema flexibility => you are not limited in any way in terms of format and scheme