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Reviews from AWS customer

2 AWS reviews

External reviews

131 reviews
from and

External reviews are not included in the AWS star rating for the product.


3-star reviews ( Show all reviews )

    Satheesh Gampa

Cross-data replication and indexing improve data handling while upgrades require more attention

  • July 09, 2025
  • Review from a verified AWS customer

What is our primary use case?

Basically we have clusters, Couchbase clusters, databases, and that is how we use Couchbase with XDCR. All the clusters are set up and then we use Couchbase. It is a complex application setup we use with Couchbase. We have replication and multi-node Couchbase setup.

What is most valuable?

The very useful feature of Couchbase is the online addition and deletion of nodes which we use because of XDCR replication. We use this very regularly.

Couchbase has an indexing part that is easy to build. We can create indexes in advance, before we have the data, and then we can stack in the data. This is something we use regularly.

What needs improvement?

The main issue we keep facing from the past couple of years, observing other teams using Couchbase, is that whenever there is an upgrade, we see many issues with compatibility or nodes not interconnecting after the upgrade. The upgrade part should be taken care of very carefully.

We contacted Couchbase support recently when we had a similar issue. They were helping, but it is a critical system and application we have set up. They need to rethink about their upgrade process and improve their validation part after the upgrade.

My team has contacted Couchbase support directly. I think they provide good support, but we prefer a proactive approach rather than reactive because this is not the first time we are facing issues after an upgrade. It has happened two or three times. We need to be very cautious during upgrades, and application teams get worried because of earlier experiences. We need to avoid these situations.

For how long have I used the solution?

Our team has been using Couchbase for a while, but I started using it only in the last year.

What do I think about the stability of the solution?

We encounter compatibility issues with JDK and similar technologies whenever we perform upgrades. We had some issues recently.

How are customer service and support?

We contacted Couchbase support recently when we had an issue. They were helpful, but since we have a critical system and application, they need to rethink their upgrade process and improve their validation after upgrades.

My team has contacted Couchbase support directly. They provide good support, but we prefer a proactive approach rather than reactive because this is not the first time we are facing issues after an upgrade. It has happened multiple times, requiring extra caution during upgrades, which causes worry among application teams due to previous experiences.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I worked with other document databases, MongoDB database and Firestore. Each database has its own advantages and disadvantages. When it comes to the deployment part, MongoDB was much easier to deploy, but there are many differences when comparing features.

Which other solutions did I evaluate?

I worked with other document databases including MongoDB and Firestore. Each database has its own advantages and disadvantages. When it comes to deployment, MongoDB was much easier to deploy, but there are significant feature differences.

I prefer both, but for complex applications requiring minimal downtime, I prefer Couchbase. If there is room for downtime, I would choose MongoDB.

What other advice do I have?

It is a good solution, but as every product needs improvement, this also needs some enhancement. It is a good product. I rate Couchbase seven out of ten.

Which deployment model are you using for this solution?

Hybrid Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Google


    Oreoluwa O.

G2 is recommendable

  • March 11, 2025
  • Review provided by G2

What do you like best about the product?
Its in-memory architecture ensures lightning-fast data access.
Scalability – Easily handles growing workloads with horizontal scaling.
What do you dislike about the product?
Initial configuration and cluster management can be challenging
High memory and CPU usage, especially at scale.
What problems is the product solving and how is that benefiting you?
C Supports seamless horizontal scaling to handle growing workloads


    Karol W.

Very useful for company details

  • March 07, 2025
  • Review provided by G2

What do you like best about the product?
Helps me find data of companies, stakeholders
What do you dislike about the product?
A free plan includes very few functionalities
What problems is the product solving and how is that benefiting you?
Finding data for stakeholders


    Dhruvil S.

A great NoSql solution company

  • August 08, 2024
  • Review provided by G2

What do you like best about the product?
Couchbase is a NoSQL database that stands out for several reasons, but what I like best is its hybrid architecture, which combines the best aspects of both relational and NoSQL databases.
What do you dislike about the product?
Couchbase's powerful features, such as Multi-Dimensional Scaling (MDS) and Cross-Datacenter Replication (XDCR), can make the initial setup and ongoing management complex. For organizations without dedicated database administrators or significant expertise in Couchbase, this complexity can lead to steep learning curves and potential misconfigurations.
What problems is the product solving and how is that benefiting you?
Traditional relational databases often struggle with scaling horizontally, particularly as data volumes and user traffic increase.Couchbase is built to scale horizontally by adding more nodes to a cluster. It handles large amounts of data and high-traffic loads efficiently by distributing data across multiple nodes.
This makes it easier to support growing applications without significant re-architecting or performance degradation. If you're working on applications that need to handle millions of users or petabytes of data, Couchbase can scale to meet those demands.


    Anuj Gupta

Has efficient migration process, but the grouping features need improvement

  • June 01, 2024
  • Review provided by PeerSpot

What is our primary use case?

We manage our telecommunication application using the product. 

What is most valuable?

The product's most valuable features are its overall availability and robustness. It is highly available for support and does not impact our operations significantly during failures. It performs very well in terms of speed, particularly for write operations.

What needs improvement?

The platform's grouping features need improvement. Additionally, it supports only a few storage types, which presents challenges, particularly for I/O operations.

For how long have I used the solution?

I have been working on Couchbase for the last two and a half years.

What do I think about the stability of the solution?

I have never encountered any stability issues for the product. 

How are customer service and support?

Sometimes, the technical support team responds promptly and helps with incidents, but other times, they require multiple logs and take more time to provide root cause analysis.

How would you rate customer service and support?

Positive

What's my experience with pricing, setup cost, and licensing?

The licensing cost of Couchbase is quite expensive compared to other databases.

What other advice do I have?

The platform's migration process, including upgrades, is quite easy compared to other databases like PostgreSQL. 

I rate a six out of ten.


    Minahil A.

Couchbase is a versatile and powerful database

  • May 08, 2024
  • Review provided by G2

What do you like best about the product?
In my experience, Couchbase has been a game-changer. It's user-friendly and super efficient, especially when it comes to storing large amounts of user data like we do for authentication. And the cherry on top? It's fast. Really fast.
What do you dislike about the product?
Lacking connectors for tools like Tableau and with room for UI improvement, its current capabilities are still impressive.
What problems is the product solving and how is that benefiting you?
Couchbase addresses several key challenges in managing large-scale data environments. Its ability to scale out horizontally with ease enables efficient handling of growing data volumes and increasing workloads.


    Zeeshan M.

Good to go

  • May 02, 2024
  • Review provided by G2

What do you like best about the product?
Couchbase is known for its ability to scale out horizontally with ease, allowing teams to handle growing amounts of data and increasing workloads efficiently. it integrates full-text search and analytics capabilities, allowing me to perform complex queries and analytics directly on the database without needing additional tools or services. which is i like and prefer most it.
What do you dislike about the product?
i dont find as such any sort of dislike or ambiguity in it so far.
What problems is the product solving and how is that benefiting you?
complex data problem


    Nico P.

Easy To Use Open-Source Software

  • March 09, 2023
  • Review provided by G2

What do you like best about the product?
I liked the ease of use alot, the NoSQL setup was done very well.
What do you dislike about the product?
Adding authorized users was a bit of a challenge however my team figured it out after some poking around.
What problems is the product solving and how is that benefiting you?
My business was in need of a solid database solution that could be managed with ease. After trying tons of other software solutions, Couchbase Server worked best for us.


    AMIT P.

Easy to use and well documented, issues when dealing with larger data

  • June 07, 2021
  • Review provided by G2

What do you like best about the product?
It's pretty fast, indexing and all can be done with just one line and it makes the queries execute 100 times faster. And the best thing I find is the documentation, many times I come across a new usecase and am unable to implement then I look for that in the documentation and find all the answers to all the usecase I had.

Doesn't perform well when data increases, lot of times I get ambiguous timeout exceptions.

Couchbase UI is also very easy to use.
What do you dislike about the product?
Please make it efficient when dealing with large data. By large I mean at least with 50k records it should perform well.

Not dislike but one improvement I would suggest is -
Give a builtin mechanism to handle concurrent updates to a document in db.
What problems is the product solving and how is that benefiting you?
I am working on a usecase where millions of records will be saved in db and they need to be fetched many times and filter them based on some inner field or a value inside an array. Couchbase gives solution to this in the form of "unnest".
And with proper indexing queries works pretty fast too.
Recommendations to others considering the product:
Use it only if you have write - write requirements. Otherwise for fetching data at scale its not that efficient.


    Architecture & Planning

Internal and consulting experience

  • July 22, 2020
  • Review provided by G2

What do you like best about the product?
Flexibility, scaling, NoSQL, JSON documents, mobile solution+sync gateway
What do you dislike about the product?
Many bugs, absence of migration tools, pricing,acid performance, logging
What problems is the product solving and how is that benefiting you?
Flexibility, scaling, automation, multi-cloud environment
Recommendations to others considering the product:
Good for key-value and mobile solution