My most common use cases for GitLab are development and managing repositories, primarily focused on code development work.

GitLab Ultimate
BYNET | 1.0Linux/Unix, Red Hat Enterprise Linux 8.1 - 64-bit Amazon Machine Image (AMI)
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Project management integration and development simplicity drive efficiency
What is our primary use case?
What is most valuable?
The features that are really useful for my use case generally include pulling, merging, and ensuring the pipeline is upright, which are very intuitive.
It helped me personally and my team to save time and money.
In terms of impact from using GitLab as an all-in-one DevOps platform, it helped with my project development life cycle.
What needs improvement?
Regarding improvements, making task management is something that GitLab can potentially make easier, similar to what DevOps or Jira does.
For how long have I used the solution?
I have been working with GitLab for about two years.
What was my experience with deployment of the solution?
The deployment and initial setup were not difficult for me to complete. The pipeline management was easy.
The setup process took less than an hour.
What do I think about the stability of the solution?
In terms of project management overall, I haven't faced any issues such as downtimes or losing the repository.
How are customer service and support?
I haven't contacted technical support of GitLab.
How would you rate customer service and support?
Which other solutions did I evaluate?
When comparing GitLab with GitHub, I haven't really seen any noticeable difference.
What other advice do I have?
I have worked with Azure DevOps before and found it really intuitive to use.
I have used GitHub and GitLab as well, and I find that they've been fairly intuitive to use.
Regarding GitLab, I purchased an enterprise license, though I'm not aware whether I or my company bought this license from AWS Marketplace or elsewhere.
I'm not aware of any integration with other tools or third-party applications.
I haven't faced any difficulties with user interface or deployment.
On a scale of 1-10, I rate GitLab an 8.
Which deployment model are you using for this solution?
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Development workflows improve with effective code reviews and user-friendly interface
What is our primary use case?
What is most valuable?
What needs improvement?
For how long have I used the solution?
What do I think about the stability of the solution?
What do I think about the scalability of the solution?
How are customer service and support?
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
How was the initial setup?
What's my experience with pricing, setup cost, and licensing?
Which other solutions did I evaluate?
What other advice do I have?
Which deployment model are you using for this solution?
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Improved agility and time to market with CI/CD enhancements
What is our primary use case?
What is most valuable?
What needs improvement?
For how long have I used the solution?
What was my experience with deployment of the solution?
What do I think about the stability of the solution?
What do I think about the scalability of the solution?
How are customer service and support?
How would you rate customer service and support?
Neutral
Which solution did I use previously and why did I switch?
How was the initial setup?
What was our ROI?
What's my experience with pricing, setup cost, and licensing?
Which other solutions did I evaluate?
What other advice do I have?
Which deployment model are you using for this solution?
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Streamlined collaboration with room for better project planning features
What is our primary use case?
The broad use of GitLab is for code check-ins, but I also use it for issue management and backlog management. It has integration with testing tools as well, and I utilize those features. GitLab supports code collaboration alongside issue and backlog management. Everyone within my team or pod, as we call it, can see each other's issues. The scrum master can look at the velocity and the burn-down charts.
What is most valuable?
I find all the CICD pipelines valuable, along with the simplicity it offers developers. When comparing it, certain features available in Jira are not present. Specifically, the ability to have weights at the milestone and epic levels does not exist. However, the security features are good and restrictive.
What needs improvement?
Certain features in Jira are not available in GitLab, such as the functionality to have weights at the milestone and epic levels. Hopefully, these features will be resolved with work items in GitLab. Also, if the child items are open in GitLab, closing the parent should not be allowed. While GitLab is a great tool for developers, it lacks project planner features. Roadmaps and Gantt charts in GitLab are not as advanced as in Jira, and changing start and end dates is more laborious in GitLab. Bridging the gap for project planners would make GitLab a more complete tool.
For how long have I used the solution?
I have been using it for about a year.
What do I think about the stability of the solution?
I have not really encountered stability issues. I would rate it probably an eight.
What do I think about the scalability of the solution?
I would say the solution is easy to scale.
How are customer service and support?
I do not have direct contact with customer service. We have relationship managers who deal with GitLab directly.
How would you rate customer service and support?
Neutral
How was the initial setup?
The initial setup was relatively easy.
Which other solutions did I evaluate?
In my company, the number of users is around ten thousand. If we are talking about my project, the figure is probably more around the three hundred mark, but it will grow to about six hundred users. In my company, that figure would be anything between five and ten thousand people.
What other advice do I have?
I would rate it an eight out of ten. Also, maybe, if GitLab is supporting any AI-driven projects or if it has any automation elements, it supports them. We have AI-driven projects where the code is stored in GitLab. GitLab Copilot is something we are looking to introduce soon. If you want to maintain your issues in GitLab and raise your book of work and features, then GitLab is a great tool for collaboration and integration with code deployment and CICD pipelines.
Which deployment model are you using for this solution?
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Deployment time is reduced significantly with improved security features
What is our primary use case?
We use CI/CD for producing a Docker image. Afterward, we use Argo CD with Helm for deployment on OpenShift. Initially, we had the open-source version, however, we upgraded to the Ultimate version for security scanning and other features.
What is most valuable?
The CI/CD pipeline with Helm has significantly improved deployment speed and efficiency. Before using this solution, our deployments took four to five hours. Now, we can deploy applications in ten minutes. The Ultimate version offers enhanced features for security scanning through DAST and SAST analysis, which have greatly benefitted our project workflow.
What needs improvement?
The licensing model could be improved to be more accommodating in terms of user numbers and costs. This would serve more users better.
For how long have I used the solution?
I have been working with GitLab for three years.
How are customer service and support?
We use a partner, and they are very competent. We have not had the need to open a support ticket directly with GitLab.
How would you rate customer service and support?
Neutral
Which solution did I use previously and why did I switch?
Before GitLab, we used Jenkins. We used GitLab as a Git repository and Jenkins for pipelines. With Jenkins, we produce Docker images and conduct tests and compile Java projects.
What was our ROI?
We have saved time significantly, reducing deployment time from four hours to five minutes per deployment.
What's my experience with pricing, setup cost, and licensing?
The price is high, and it limits user accessibility. When we shifted from the open-source to the Ultimate version, we had to reduce the number of users due to the licensing model.
Which other solutions did I evaluate?
We did not evaluate other options as we are currently satisfied with GitLab.
What other advice do I have?
I recommend GitLab for security features and rate it eight out of ten.
However, the licensing model could be more flexible to accommodate a broader user base. I especially recommend it for public companies and government-related entities.
Streamline building and deployment processes with user-friendly integration
What is our primary use case?
I am using GitLab primarily as a code repository and for CI/CD tools and deployments.
What is most valuable?
The feature I appreciate the most about GitLab is its ease of use and compatibility, which allows for straightforward building and deployment processes.
Continuous integration with deployment is very powerful, which is a significant reason for migrating from TFS to GitLab. Its documentation is extensive, and YAML files are user-friendly, making the deployment process more or less straightforward.
What needs improvement?
There are missing search features, particularly when searching repositories or applying filters. Additionally, I have encountered issues with the deployment of CI/CD pipelines, especially dealing with variable environments.
Creating a YAML file with numerous variables can be challenging without a way to separate them by different environments. It would be beneficial to have a user-friendly interface for setting up these configurations, instead of just writing YAML files.
For how long have I used the solution?
I have been working with GitLab for a little over a year as I transition from TFS.
What do I think about the stability of the solution?
The stability of GitLab is impressive. Everything, including runners, functions smoothly without any issues.
How are customer service and support?
Technical support from GitLab has been satisfactory. I have had meetings where they taught me, explained things, and provided guidance for starting from scratch. Overall, my experience has been pretty good.
How would you rate customer service and support?
Neutral
Which solution did I use previously and why did I switch?
I am transitioning from TFS to GitLab, mainly due to the powerful continuous integration capabilities of GitLab.
What about the implementation team?
Currently, I have two developers partially dedicated to creating the CI/CDs, Firebend, and repositories.
What was our ROI?
Migrating to GitLab is bringing time-saving benefits, and everything is easier to automate. This transition is crucial for us.
What's my experience with pricing, setup cost, and licensing?
The pricing of GitLab is reasonable, aligning with what I consider to be average compared to competitors.
Which other solutions did I evaluate?
I am migrating from TFS to GitLab.
What other advice do I have?
I would appreciate some AI-driven helpers, similar to Visual Studio's Copilot, integrated into GitLab. This could enhance the user experience by providing assistance during configuration. I rate GitLab a nine out of ten points.
Optimize coding processes with efficient CI/CD while exploring AI integration
What is our primary use case?
We are using GitLab for source code configuration and for CI/CD processes.
What is most valuable?
The CI/CD process is very efficient. We are utilizing the pipelines extensively and gaining significant benefits from GitLab.
What needs improvement?
We are not using the AI process yet, however, I would like to see AI support in GitLab. Maybe it already does. I am not sure how it supports AI processes.
For how long have I used the solution?
We have been using GitLab for two years.
What do I think about the stability of the solution?
GitLab supports us very well.
How are customer service and support?
We do not have any direct technical support from GitLab. We ask questions to our IT department, and they may seek external support if needed.
How would you rate customer service and support?
Neutral
Which solution did I use previously and why did I switch?
We have just tried Jenkins. We are using GitLab. GitLab has better support, and its features are superior compared to Jenkins.
What about the implementation team?
The initial setup was handled by our IT department.
What was our ROI?
GitLab is a cost-saving tool and is particularly effective for coding processes.
What other advice do I have?
I do not have any recommendations or suggestions. I rate GitLab a ten out of ten.
Which deployment model are you using for this solution?
Seamless integration and automation accelerate time to market
What is our primary use case?
What is most valuable?
GitLab's source control is excellent. Having the source control and pipeline in the same platform makes integration seamless. It is already integrated, with no need to configure any webhooks or other settings.
Implementing CI/CD with GitLab has accelerated the time to market significantly. As we implement automated testing and DevSecOps, it speeds up the process by forty to sixty percent.
What needs improvement?
GitLab should enhance its GitOps capability as they are currently using FluxCD, however, Argo CD is better and offers more features. GitLab should work on improving their user interface for GitOps as it is lagging behind.
For how long have I used the solution?
I have been working with GitLab for more than three years now.
What do I think about the stability of the solution?
GitLab is very stable with no issues in performance or availability.
What do I think about the scalability of the solution?
GitLab is highly scalable, but in our current architecture using Docker containers, it isn't. That is why we're transitioning to OpenShift for future scalability with increased user numbers.
How are customer service and support?
I have interacted with architects for some advice during the implementation, and they were prompt in their response. However, I have not had to open any support tickets yet.
Which solution did I use previously and why did I switch?
I have worked with several CI/CD tools, including Jenkins, Azure DevOps, Tekton, and Jenkins. GitLab CI is more powerful than Jenkins and Azure DevOps and comparable to Tekton.
How was the initial setup?
The initial setup of GitLab was straightforward. We have it installed as a Linux package and as a Docker container, which took very little time.
Which other solutions did I evaluate?
I have used Tekton before, the vanilla version on Kubernetes and Red Hat's version of the pipeline.
What other advice do I have?
Overall, I recommend GitLab to other DevOps teams due to its powerful CI capabilities and having most tools you need on the same platform. It enables seamless integration and automation. I rate GitLab nine out of ten.
Boosted productivity with automated pipelines and seamless collaboration
What is our primary use case?
I use GitLab to manage our development lifecycle. We use it to store code and automate our CI/CD pipeline. Once developers commit their code, the CI/CD pipeline automatically starts, supporting development through various stages. It is part of our software development life cycle.
What is most valuable?
GitLab enhances productivity and reduces time since many tasks are automated. I appreciate the team collaboration it offers, enabling multiple people to work on the same Git repository seamlessly.
Additionally, it streamlines our DevOps processes with automated CI/CD pipelines.
What needs improvement?
There are some challenges with repository file management as GitLab may struggle to manage larger files. Improvements could be made regarding size management and file partitioning.
Also, the UI has remained the same for a couple of years and could benefit from an update with AI features and better customization.
For how long have I used the solution?
I have been using GitLab for three or four years.
What do I think about the stability of the solution?
I have not encountered any performance or stability issues with GitLab so far. It has remained stable and reliable.
What do I think about the scalability of the solution?
GitLab is scalable as multiple users can simultaneously access it without issues.
How are customer service and support?
We have rarely needed to escalate issues to technical support since GitLab usually runs seamlessly. Occasionally, issues might arise if the URL isn't up or due to server problems.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
I have worked with Bitbucket. In comparison, GitLab is more advanced, particularly in terms of cloud capabilities.
How was the initial setup?
Setting up GitLab is smooth and straightforward. There is no complexity as long as you're familiar with the basics. A simple code can be reused, facilitating easy installation and use.
What's my experience with pricing, setup cost, and licensing?
GitLab is mostly free, with potential costs arising from upgrade versions. There is a trial period of about six months during which it is free. Afterward, fees apply.
Which other solutions did I evaluate?
I have experience with Bitbucket and Jenkins, and both serve as alternatives to GitLab for version control and CI/CD pipelines.
What other advice do I have?
I recommend GitLab for DevOps engineers. It is easy and fast to use. While Jenkins is also good for understanding, GitLab offers an easier user experience. I rate GitLab as ten on a scale of one to ten.
Which deployment model are you using for this solution?
Streamlines code management with efficient branch handling but needs improved conflict resolution
What is our primary use case?
We were using GitLab as a repository for our project. Whenever we were developing anything, we would commit our codes there.
We used it for creating branches, merging branches, and comparing branches to resolve conflicts during code committing. We configured the CI/CD pipeline to automate our deployment process. We also utilized it in conjunction with tools like Octopus and OpenShift.
How has it helped my organization?
GitLab helped us streamline our code-committing and versioning process. It provided better user-friendly solutions for comparing and resolving conflicts when committing code.
The CI/CD pipeline setup was straightforward and required fewer commands, making it simpler to use compared to Tekton. This efficiency in code management and deployment contributed to smoother operations in our projects.
What is most valuable?
The most valuable aspects of GitLab are the ability to create branches, merge branches, and compare branches to resolve code conflicts.
The documentation provided by GitLab is very comprehensive, which is useful for resolving queries. GitLab's logs are also beneficial for tracking the status of our CI/CD pipeline.
What needs improvement?
GitLab can improve its user interface to make conflict resolution more user-friendly. Better and more descriptive logs during CI/CD pipeline configuration would also be beneficial to diagnose issues more quickly.
Sometimes, the logs provided are not sufficient to understand the errors, and we needed assistance from our DevOps team.
For how long have I used the solution?
I have been using GitLab for around four to five years.
What do I think about the stability of the solution?
I have not experienced any performance or stability issues with GitLab so far.
What do I think about the scalability of the solution?
GitLab is scalable and works well with multiple environments. It integrates well with other tools. It has all the features required for our coding and deployment needs, which makes it scalable to our changing requirements.
How are customer service and support?
I did not have the opportunity to engage with GitLab's technical support as I did not encounter any issues requiring escalation.
How would you rate customer service and support?
Neutral
How was the initial setup?
The initial setup was straightforward. There were no challenges beyond typical configuration, and the documentation was adequate.
What about the implementation team?
Our DevOps team handled most of the configuration work, and we, as developers, made changes only occasionally for personal use scenarios.
What's my experience with pricing, setup cost, and licensing?
I have never paid for using GitLab personally, as it is free for our usage purposes. Even when working in other small organizations, we opted for GitLab as it was cost-efficient.
What other advice do I have?
I would recommend GitLab to others because it is free and user-friendly. It provides all the necessary functionalities we need.
I'd rate the solution seven out of ten.