Has improved internal app access by allowing secure user onboarding and simplified network whitelisting
What is our primary use case?
The main use case for OpenVPN Access Server is making internal web applications and using them within our organization. We have many internal apps, such as Re:dash for analytics, and internal peering and accessing different VM machines and internal servers.
I have hosted OpenVPN Access Server in my VM for one of those internal apps. From that VM, I have done the VPC peering to our different VPCs. And I have hosted, for example, Re:dash, an analytics tool for our internal company members. So we use VPN to whitelist them, and then they can internally use Re:dash for the analytics dashboard, querying, and connecting to the different databases and all.
What is most valuable?
The best features OpenVPN Access Server offers is whitelisting members in my company who have joined recently. It is really easy to use, and it is really easy to set up OpenVPN Access Server as an internal app.
When whitelisting members, I just add the name of the user. I go into User Permissions, add the name of the person I'm going to whitelist, and send them the credentials. They are able to log in and authenticate using an authenticator app and are easily able to onboard on OpenVPN Access Server and access internal apps.
It is easy to whitelist new apps that I'm going to host or when I've created a new VPC. I will do the VPC peering where I have hosted OpenVPN Access Server, and I can easily add the IP or CIDR of that particular new VPC or subnet which I'm going to use for my new app in the UI.
Before using OpenVPN Access Server, only developers mainly had access to databases. We can create read-only users for databases and internally give them access using OpenVPN Access Server. It has been really useful, as we don't have to give access to everyone, and just give access to OpenVPN Access Server, and they are able to access databases or internal websites.
The change has mainly led to the onboarding process being more smoothed out. It is really fast and saves developers' time. It saves my time as a DevOps engineer, setting up things for people.
What needs improvement?
The plan for OpenVPN Access Server could be improved. When adding new people, better plans for startups would be beneficial. I'm working in a startup and sometimes people think we should take the enterprise plan or not. If there was a dedicated plan for startups, it would be really helpful. For instance, providing store credit for OpenVPN Access Server through a startup program, similar to YC's program which gives credit to new startups.
UI-wise, OpenVPN Access Server is easy to manage, but the overall overview dashboard in the admin portal could be improved. Currently, you have to go through dropdowns to find where to add users or whitelist IPs. Creating an onboarding dashboard where an admin person can find these things easily would be beneficial.
For how long have I used the solution?
I have been using OpenVPN Access Server for around two years.
What do I think about the stability of the solution?
OpenVPN Access Server has been stable since the last six months with no issues.
What do I think about the scalability of the solution?
I have hosted OpenVPN Access Server in a VM. It does not utilize much memory or CPU on the VM. So far, I have been using around 40 users, and I did not need to scale it up. I think just scaling the VM would help in case it is needed.
How are customer service and support?
I haven't used customer support from OpenVPN Access Server.
How would you rate customer service and support?
Which solution did I use previously and why did I switch?
I haven't used any other solutions on the VPN side. OpenVPN Access Server was the first tool I have used for whitelisting people, but it did not give me any reason to move to any other product. It has been good.
How was the initial setup?
I found some open-source documentation for setting up OpenVPN Access Server. It was really easy to set up initially. I got some networking issues from the VPC peering side, but it was resolved from open-source references.
What about the implementation team?
I have utilized the access controls feature of OpenVPN Access Server, including an auto-login feature. For some developers who are heavily using OpenVPN Access Server, I allow an auto-login feature. For others, they still have to put the MFA code from the authenticator app.
What was our ROI?
I haven't seen exact numbers from the investment side, but OpenVPN Access Server has been really useful and saved a lot of time for developers.
What's my experience with pricing, setup cost, and licensing?
The experience with pricing, setup cost, and licensing for OpenVPN Access Server is really good, not that expensive. I am easily able to add new users from the OpenVPN Access Server official website. I would suggest adding a startup plan for small startups would be really helpful.
Which other solutions did I evaluate?
Before choosing OpenVPN Access Server, I haven't evaluated any other options. Some of my colleagues recommended OpenVPN Access Server, and I went through it, and it has been really useful.
What other advice do I have?
I would suggest for others looking into using OpenVPN Access Server, people find it difficult sometimes to self-host. Find the right documentation and go through it. Mostly it is all about networking. If your basics of networking are clear, you will be able to host it easily.
On a scale of one to ten, I rate OpenVPN Access Server a nine.
Solution enables effortless configuration and ease of working abroad in business network blocked with geofencing.
What is our primary use case?
It was exceptionally easy to install and configure. It works well.
How has it helped my organization?
It allowed me to get through geofencing to work abroad.
What is most valuable?
The configuration is easy on both the server and client side.
What needs improvement?
Currently, the solution works as it is for our requirements. We are still evaluating full scope of options and fine-tuning e.g. split VPN to allow LAN access whilst on VPN.
For how long have I used the solution?
What do I think about the stability of the solution?
Works without issues from challenging locatios.
Which solution did I use previously and why did I switch?
What's my experience with pricing, setup cost, and licensing?
The setup cost was reasonable.
Which other solutions did I evaluate?
I considered using Norton and Nord VPN.
What other advice do I have?
I would rate it a ten out of ten.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Secures access to AWS resources with straightforward setup and a clean admin interface while lacking an official Linux client
What is our primary use case?
I use OpenVPN Access Server to restrict access to internal AWS-hosted resources.
How has it helped my organization?
I have been using OpenVPN Access Server for several months as a lightweight, cost-effective VPN solution deployed on an EC2 instance. My primary requirement was to secure access to internal AWS resources without adding unnecessary complexity or overhead. OpenVPN Access Server met that need well.
What is most valuable?
The setup process is straightforward, with good support for common operating systems. The admin interface is clean, making configuration and user management easy even for teams without deep networking expertise.
What needs improvement?
The lack of an official Linux client is a clear gap. The community-maintained alternative is functional but not as stable or polished as the official Windows and macOS clients.
For how long have I used the solution?
I have used this solution for 3 years.
What do I think about the stability of the solution?
There were no stability issues.
What do I think about the scalability of the solution?
There were no scalability issues.
What other advice do I have?
Having an officially supported Linux client would significantly improve usability and reliability across all platforms.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Amazon Web Services (AWS)
Secure access to global infrastructure is enabled with minimal configuration and effective MFA compliance
What is our primary use case?
Our infrastructure in AWS needed to be accessed only by authorized users. OpenVPN gave us the option to have our employees access the server securely from all over the world.
How has it helped my organization?
Some of our IT infrastructures, such as file servers and dev/testing servers, were on-premises. Maintaining and scaling these became troublesome. So, we decided to move to the AWS cloud. Once in the cloud, we needed our employees to have access from all around the world. We looked up the VPN options in AWS and OpenVPN seemed to fit our need. We have been running it for several months and it is working great for us.
What is most valuable?
To be honest, everything came pre-setup out of the box and we did not have to change much of the configuration. We do love the MFA option that forces all the users to comply.
Which solution did I use previously and why did I switch?
We used Palo Alto before, but the cost was out of our budget.
What's my experience with pricing, setup cost, and licensing?
We recommend checking the compliance you need for the project and picking the product that meets those requirements within the best price. For us, it was OpenVPN.
Which other solutions did I evaluate?
We considered Palo Alto and Cisco as alternate solutions.
What other advice do I have?
We were surprised how straightforward it was to integrate with AWS. We had a little hiccup with installing the certificate, but we read the documentation and everything was sorted out. We would recommend creating tutorial videos of setup and common troubleshooting. People prefer to watch video guides rather than read documentation.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Amazon Web Services (AWS)
Setup and cross-platform integration simplify secure network access
What is our primary use case?
My main use case for OpenVPN Access Server is access to private subnets.
What is most valuable?
What I appreciate the most about OpenVPN Access Server is that it's very easy to set up.
OpenVPN Access Server has helped in meeting my organization's security requirements. I get to keep everything in the cloud private. People on the outside cannot see it, and this I use to connect.
What needs improvement?
There are ways OpenVPN Access Server could be improved. There are many small things, such as resetting MFA. There are tasks that require logging onto the server to run commands, which is not intuitive through the UI. If they had a one-click setup where you provide credentials instead of manually running commands, that would be beneficial. But it remains quite simple, which is why people appreciate it.
I assess the compatibility of OpenVPN Access Server with different client software and operating systems as quite easy. It's very good and simple to use. That's one of the reasons we use it. It's easy to set up the server side and the client side for users. It doesn't matter if it's Windows, Apple, Mac, or Linux - they're all very easy.
For how long have I used the solution?
I have been using OpenVPN Access Server for seven to eight years.
What do I think about the scalability of the solution?
OpenVPN Access Server scales with the growing needs of my organization. I have had some clients who expanded their usage, starting with three users, then increasing to 10, then to 20 users, each one in a different cloud with different licenses. It's not very easy to expand, and it would be beneficial if the process were simpler.
How are customer service and support?
I had to use their customer service and technical support for OpenVPN Access Server. It was very good, and I would rate it an eight.
How would you rate customer service and support?
What was our ROI?
I have not really seen any ROI from OpenVPN Access Server. It's very hard to measure ROI as it's just a method of connection.
Which other solutions did I evaluate?
I had considered other solutions before choosing OpenVPN Access Server, such as AWS VPN and others, but OpenVPN Access Server is simply easier to use.
What other advice do I have?
Regarding OpenVPN Access Server's advanced monitoring and reporting tools, I have not seen many features. They have a basic log, which is sufficient most of the time.
I found the setup and pricing of OpenVPN Access Server very easy since I've set it up many times. Even the first time wasn't particularly complicated.
I use the feature for hybrid deployment on OpenVPN Access Server in the cloud, not on-premises.
Overall, my experience with OpenVPN Access Server on a scale of one to 10 is a nine.
Which deployment model are you using for this solution?
Hybrid Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Other
Remote connectivity solution with client familiarity and OS integration for winter road access
What is our primary use case?
Our primary use case for OpenVPN is remote connectivity for clients in the mining exploration industry, specifically for winter road and ice road access.
What is most valuable?
The most valuable features of OpenVPN are its ease of use, client familiarity, end-user familiarity, operating system integration, and price points. The scalability is a bonus since it allows running on any hardware. It's part of our client stack for all of our clients' VPNs and is a de facto standard for an endpoint VPN solution.
What needs improvement?
OpenVPN could improve in centralized management and enhance the GUI configuration steps. Although it's straightforward, if I don't know what I am doing, ease of use and configuration might be challenging. I would rate ease of configuration around a five or six out of ten.
For how long have I used the solution?
I have had experience with OpenVPN for several years.
What do I think about the stability of the solution?
The stability of OpenVPN is very good. On a scale of one to ten, I would rate it an eight.
What do I think about the scalability of the solution?
I would give OpenVPN a six out of ten for scalability, as it's usually a single user or single device.
How are customer service and support?
I have not dealt with support or customer service, however, the documentation is good, and I would rate it a seven out of ten.
How would you rate customer service and support?
Which solution did I use previously and why did I switch?
We have not switched from another solution as OpenVPN is part of the default stack with most of our routers.
How was the initial setup?
The initial setup for OpenVPN is straightforward.
What about the implementation team?
It's a one-person job for implementation, and all of our technicians can deploy it.
What was our ROI?
There is not much to mention in terms of return on investment, other than providing standard VPN connectivity.
What's my experience with pricing, setup cost, and licensing?
My experience with pricing is excellent as the pricing is free.
Which other solutions did I evaluate?
We are slowly replacing it with WireGuard solutions.
What other advice do I have?
OpenVPN could improve the GUI and configuration steps. Overall, it's a straightforward deployment, however, it would be challenging for someone without technical knowledge. I would rate the solution an eight out of ten.
Provides better latency and connects remotely
What is our primary use case?
We connect to the OpenVPN using a VPN for any computer not directly connected to our local server. This is necessary because multiple offices need to use the software developed on the local server.
How has it helped my organization?
We use OpenVPN Access Server on every device that needs to connect to the server. It's the best way to achieve better latency and connect remotely.
What is most valuable?
It is easy to use. We connect to the server and launch our software in between.
What needs improvement?
It should automate our processes. Our developers continuously improve the software, but we'll continue using PowerBuilder unless we undertake a significant project to migrate to a different platform, possibly Java. Additionally, we need RPA software. I've also looked into Twilio, which provides automated SMS alerts. We're assessing how useful that service could be for our needs.
What do I think about the stability of the solution?
What do I think about the scalability of the solution?
We need RPA software and automatic testing software to make any improvements.
We want to scale internationally. To do this, we'll create a blank copy of our software, replicate our database architecture schema, and then prepare it for the new location. Additionally, we plan to implement automation tools, such as RPA and automated testing, to catch up on the technological aspects we've been lagging. Since our current software is built on PowerBuilder, starting from scratch is challenging. Therefore, we'll continue using it while integrating new resources to improve our system.
It is suitable for small to medium businesses. We have three locations: one laboratory and two offices. We have approximately 120 to 130 employees across these locations.
How was the initial setup?
The initial setup was very easy, and one system administrator did it.
What was our ROI?
It's efficient. Connecting to the local server without it would be much more difficult. Every employee who works from another office has to use it, so it's essential.
What's my experience with pricing, setup cost, and licensing?
It is not that expensive. It makes it more efficient for some people's jobs.
What other advice do I have?
Overall, I rate the solution a nine out of ten.
Reliable, easy to use, and open source
What is our primary use case?
We use the solution to access FTP pages and file sharing.
What is most valuable?
The solution is reliable, easy to use, and open source. It's free at no cost.
For how long have I used the solution?
I have been using OpenVPN Access Server as a user.
What do I think about the stability of the solution?
The product is stable. There are no interruptions, and it works smoothly.
What do I think about the scalability of the solution?
The solution’s scalability is fine. It encompasses security advances and investments in the industry.
What was our ROI?
What's my experience with pricing, setup cost, and licensing?
The solution is free. It is worth the money.
What other advice do I have?
The tool works fine and doesn't bother me all day.
I recommend the solution.
Overall, I rate the solution a ten out of ten.
Easy to use and helps communicate with office servers
What is our primary use case?
We use the solution to communicate with our servers located in the office.
What is most valuable?
OpenVPN Access Server is a simple and easy-to-use solution that I can use myself without anybody's help.
What needs improvement?
The solution should provide a faster connection, and its security could be improved. The solution’s stability could be improved.
For how long have I used the solution?
I have been using OpenVPN Access Server for two to three years.
What do I think about the stability of the solution?
I rate the solution a seven or eight out of ten for stability.
What do I think about the scalability of the solution?
Around 50 users use the solution regularly in our organization.
I rate the solution’s scalability an eight or nine out of ten.
How was the initial setup?
The solution's initial setup is easy.
On a scale from one to ten, where one is complex and ten is easy, I rate the solution's initial setup a seven or eight out of ten.
What about the implementation team?
The solution’s deployment did not take much time.
What other advice do I have?
The solution was deployed on the cloud in our organization. More than 100 people are needed for the solution's deployment and maintenance.
Overall, I rate the solution an eight out of ten.