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Cortex Cloud is lightweight and compact, very ease of use
What do you like best about the product?
It is incredibly effective for teams managing distributed systems or IoT devices and allows both beginners and advanced users to manage complex workflows without a steep learning curve.
What do you dislike about the product?
Some users might also find the custom alerting and automation tools limited, compared to other leading platforms. The pricing isn’t very transparent, especially for enterprise-level use, and the billing model could benefit from more clarity.
What problems is the product solving and how is that benefiting you?
Its integration with popular DevOps tools and solid documentation makes onboarding relatively smooth. I particularly appreciate the role-based access controls and the ability to monitor system health across various environments in a single dashboard.
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Feedback for Cortex Cloud
What do you like best about the product?
What I like best about Cortex Cloud is its seamless integration of scalable infrastructure with real-time data processing, enabling rapid and reliable application deployment.
What do you dislike about the product?
What I dislike about Cortex Cloud is that its learning curve can be steep for new users due to complex configuration and limited onboarding documentation.
What problems is the product solving and how is that benefiting you?
Cortex Cloud is solving the problem of managing scalable, event-driven microservices by providing a unified platform for real-time data processing, deployment, and monitoring—benefiting me by accelerating development cycles, reducing operational overhead, and improving system reliability.
Once You’re Set Up, It’s a Game Changer
What do you like best about the product?
We’ve been using Cortex Cloud for a few months now, and it’s honestly been a game changer for how we manage service ownership and operational maturity across teams. The service catalog gives us a clear, centralized view of our microservices, including who owns what and how each service stacks up against our internal standards.
One thing I really like is the scorecard system — it helps us track things like SLO compliance, runbook links, and security checks in a way that’s visible and actionable without adding process bloat. It’s made some of our security and compliance reporting way easier.
Setup took a bit of effort, especially getting all the integrations in place, but once it’s up and running, it’s low-maintenance and easy to keep updated. We’ve tied it into GitHub, PagerDuty, and some of our CI tools, and the visibility it gives us is solid.
If you’re trying to get more structure around service ownership, or just reduce the back-and-forth between engineering and ops, Cortex is definitely worth looking into.
One thing I really like is the scorecard system — it helps us track things like SLO compliance, runbook links, and security checks in a way that’s visible and actionable without adding process bloat. It’s made some of our security and compliance reporting way easier.
Setup took a bit of effort, especially getting all the integrations in place, but once it’s up and running, it’s low-maintenance and easy to keep updated. We’ve tied it into GitHub, PagerDuty, and some of our CI tools, and the visibility it gives us is solid.
If you’re trying to get more structure around service ownership, or just reduce the back-and-forth between engineering and ops, Cortex is definitely worth looking into.
What do you dislike about the product?
Cortex Cloud offers a lot of value, but getting started can be challenging. The setup process, especially around configuring integrations and defining scorecards, isn’t exactly plug-and-play—it requires a good amount of upfront effort and familiarity with your internal systems.
In terms of flexibility, some areas like scorecard customization or UI tweaks feel a bit limited unless you reach out to their support team. For organizations with unique workflows, this can slow down full adoption.
Also, the pricing structure isn’t very clear upfront, which makes it harder to evaluate the platform without going through a sales cycle.
That said, once it’s properly configured, it becomes a really effective tool for driving service maturity and visibility across teams.
In terms of flexibility, some areas like scorecard customization or UI tweaks feel a bit limited unless you reach out to their support team. For organizations with unique workflows, this can slow down full adoption.
Also, the pricing structure isn’t very clear upfront, which makes it harder to evaluate the platform without going through a sales cycle.
That said, once it’s properly configured, it becomes a really effective tool for driving service maturity and visibility across teams.
What problems is the product solving and how is that benefiting you?
Cortex Cloud has helped us get a much clearer handle on service ownership and operational standards across all our microservices. Before we started using it, it was tough to track who owned what and whether services were meeting basic requirements like SLOs, documentation, or alerting.
Now, we can see everything in one place, and teams have much more accountability. The scorecards make it easy to spot what needs attention, and we’re spending less time chasing down info or doing manual checks. It’s also made it easier to keep teams aligned on best practices and maintain a higher level of consistency across the board.
Now, we can see everything in one place, and teams have much more accountability. The scorecards make it easy to spot what needs attention, and we’re spending less time chasing down info or doing manual checks. It’s also made it easier to keep teams aligned on best practices and maintain a higher level of consistency across the board.
Intuitive. Helpful staff
What do you like best about the product?
Other than the ease of use the helpfulness of staff. Never had an issue staff cannot resolve, when I message their support they are quick to assist and usually have the answers first time round
What do you dislike about the product?
There isn’t much I actually dislike but if I had to pick anything it would probably be the fact that I’d want more features I guess. Nothing in particular as it does the job I require.
What problems is the product solving and how is that benefiting you?
We run this alongside other products and it provides us the ability to monitor our cloud data and ensure this is secure and complices with the compliance policies we have setup.
Powerhouse for cloud security with clean dashboards
What do you like best about the product?
Though we had hybrid cloud with AWS and on-premise for production, I specifically used Cortex cloud for demo testing environment against few AWS native security tools as well as IAC terraform templates. Unlike other clouds, Cortex cloud simplifies solutions providing a single dashboard to monitor threats. Also, no juggling between consoles and writing custom scripts. Absolutely loved it as its easy to learn and understand. Time saving with post deployment fixes.
What do you dislike about the product?
Some DevOps automation tasks need workaround like custom scripts for niche use cases. Felt like some features like cortex XDR need some tuning to understand. All good, other than that. Loved it.
What problems is the product solving and how is that benefiting you?
Absolute time saver for post deployment fixes. Easy to understand and monitor the threat analysis in a simplified dashboard. Best for compliance checks!
It is user friendly.
What do you like best about the product?
Cortex cloud is easy to user and navigate. I have not experienced the upsides of it, being an end user. I find user friendly even for a person who's not a tech savvy.
What do you dislike about the product?
At times on my end when there is low internet the system lags, but I have not experienced the downside of the system. I find it easy to use the system
What problems is the product solving and how is that benefiting you?
I help.my clients check their business compliance if they are upto date with compliance standards required by law. Over the months it has helped me understand how my client can be compliant.
Reliable, Scalable, and Intuitive Cloud Management Platform
What do you like best about the product?
Cortex Cloud stands out for its intuitive user interface, seamless integrations, and powerful automation capabilities. The dashboard is clean, informative, and customizable, making monitoring and managing complex workflows easy. One of the best features is how effortlessly it integrates with other cloud tools and platforms, making the transition smooth and almost effortless. The system is also highly scalable, which has been crucial for our organisation as we’ve grown. Real-time insights and monitoring help us stay proactive rather than reactive. The support team is also knowledgeable and quick to respond, which has made a significant difference in adoption and implementation.
What do you dislike about the product?
While Cortex Cloud offers a lot of robust features, the learning curve can be a bit steep for new users, especially those not familiar with cloud infrastructure. Some of the more advanced functionalities aren’t as well-documented as they could be, which may require reaching out to support more frequently in the early stages. Additionally, occasional performance lags can occur during peak usage times, though they’re not common. More in-platform tutorials or onboarding walkthroughs would be helpful, especially for first-time users trying to navigate its full capabilities.
What problems is the product solving and how is that benefiting you?
Cortex Cloud is solving several key challenges for our team, particularly around streamlining cloud infrastructure management and improving operational efficiency. Before Cortex Cloud, we faced issues with fragmented workflows, manual processes, and inconsistent system monitoring. By centralizing these functions, Cortex Cloud has allowed us to automate routine tasks, reduce downtime, and gain greater visibility into system performance. It has significantly cut down the time spent on troubleshooting and helped our teams focus more on strategic initiatives. The integration capabilities also make it easier to keep our cloud ecosystem cohesive and synchronized across departments.
Great experience with ease of use.
What do you like best about the product?
Gets the job done and has a good user interface. Smooth user experience and is usually free from any bugs. Support and implementation are also good from my usage
What do you dislike about the product?
Can be slow sometimes and takes time to learn the product. Certain functionalities are complex and can take more time to understand. Need additional handholding
What problems is the product solving and how is that benefiting you?
Compliance with different laws and local countrys' requirements, This helps enabling to run businesses across various countries in a seamless manner.
Highly recommended for teams looking to scale their security without adding complexity.
What do you like best about the product?
Cortex Cloud makes managing cloud security so much easier. The way it prioritizes threats and automates responses is a game changer—it helps us focus on real issues instead of getting overwhelmed by alerts. It's reliable, efficient, and a must-have for any security team handling complex cloud environments.
What do you dislike about the product?
Cortex Cloud is a solid security tool, but it does take some time to get fully comfortable with all its features. Some parts could be more user-friendly, and occasionally, the automation needs tweaking to fit specific needs. Still, once everything is dialed in, it definitely delivers strong protection and efficiency.
What problems is the product solving and how is that benefiting you?
Helps us cut through security noise and focus on real threats. Instead of getting overwhelmed by alerts, the AI-driven system prioritizes risks intelligently, making incident response faster and more efficient. It also streamlines compliance and visibility across our cloud environments, saving us valuable time and reducing manual work.
From Prisma to Cortex: A Solid Cloud Security Upgrade
What do you like best about the product?
Strong cloud security – It catches misconfigurations and vulnerabilities fast.
Easy to use – The dashboard is clean and gives clear alerts.
Good for compliance – Helps with standards like CIS and GDPR without extra hassle.
Works across AWS, Azure, GCP – No need for separate tools.
Helpful threat detection – Stops real risks before they cause problems.
It just works—no overcomplicating things.
Easy to use – The dashboard is clean and gives clear alerts.
Good for compliance – Helps with standards like CIS and GDPR without extra hassle.
Works across AWS, Azure, GCP – No need for separate tools.
Helpful threat detection – Stops real risks before they cause problems.
It just works—no overcomplicating things.
What do you dislike about the product?
Can be pricey – The cost adds up, especially for smaller teams.
Steep learning curve – Some features aren’t intuitive right away.
Alert overload – Sometimes flags minor issues, creating noise.
Slow at times – The interface can lag with large cloud environments.
Support delays – Took longer than expected to resolve a ticket.
Still a solid tool, but these quirks can be frustrating.
Steep learning curve – Some features aren’t intuitive right away.
Alert overload – Sometimes flags minor issues, creating noise.
Slow at times – The interface can lag with large cloud environments.
Support delays – Took longer than expected to resolve a ticket.
Still a solid tool, but these quirks can be frustrating.
What problems is the product solving and how is that benefiting you?
Cortex Cloud tackles a few big headaches for us:
Stops security gaps in our cloud setup – Before, misconfigurations in AWS/Azure would slip through. Now it flags risks automatically, saving us from potential breaches.
Cuts through compliance chaos – Audits used to be a nightmare. Cortex’s pre-built checks (like CIS benchmarks) cut our prep time in half.
Stops security gaps in our cloud setup – Before, misconfigurations in AWS/Azure would slip through. Now it flags risks automatically, saving us from potential breaches.
Cuts through compliance chaos – Audits used to be a nightmare. Cortex’s pre-built checks (like CIS benchmarks) cut our prep time in half.
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