Primarily we are using Prisma Cloud (Annual Contract) for the CNAPP perspective, where we are getting knowledge about vulnerabilities from the workload, code repositories, CI/CD pipelines, and vulnerabilities which are available in our cloud environment.
Prisma Cloud (Annual Contract)
Palo Alto NetworksExternal reviews
155 reviews
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It depends what kind and what is a use case, if starting fresh than yes.
What do you like best about the product?
I ike that its flexible and scalable, also i like it that i can integrate it with existing tools, good observability,monitoring is a deal braker for me.
What do you dislike about the product?
Always the learning curve can be steep for newcomers, especially without prior experience in observability tools, configuration flexibility comes at the cost of complexity. Pricing may also become an issue at scale, depending on data retention and usage patterns. Lastly, certain features or integrations may still require hands-on tuning or aren’t as mature as more established platforms.
What problems is the product solving and how is that benefiting you?
cortex cloud helps us deal with the complexity of managing observability at scale. before, handling prometheus ourselves was a hassle, especially when it came to longterm storage, high availability, and multi-tenant setups. with cortex, we don't have to worry about the operational overhead, and we get consistent performance and better query reliability. it also helps us catch issues faster and keeps everything in one place, which makes collaboration between teams easier. overall, it's made monitoring way more manageable without needing to build and maintain everything ourselves.
Reduced manual effor with visible gains
What do you like best about the product?
what i liked most at Cortex Cloud is the real time threat detection, automated remediation and anomaly detection. It also reduces manual effort woth visible gains such as halved remediation time and analysis
What do you dislike about the product?
onboarding and setup is time consuming and guidance is limited for advanced modules. Cortex cloud is also a bit pricy, especially for smaller teams and companies
What problems is the product solving and how is that benefiting you?
cortex cloud helps streamline clout threat detection and responses across our multi cloud environment. it significantly reduces manual work allowing security team to focus on critical issues
Pretty good overall, but not perfect
What do you like best about the product?
Used it for a few months. It’s great for spotting issues and keeping things secure across AWS and GCP. The features are strong, and I do feel more confident with it runningg
What do you dislike about the product?
the UI is kinda clunky, and it took me a while to get used to. Alerts can also be a bit too much until you tune them properly. Not the easiest tool for beginners, but once it’s set up, it works well.
What problems is the product solving and how is that benefiting you?
it helps us actually catch misconfigs and threats across AWS/GCP. Saves time and gives better visibility. UI isn’t the best, but it gets the job done well.
A very useful product
What do you like best about the product?
What I like about Cortex Cloud are the scalability, performance and simplicity of the application. It allowed me to deploy and manage machine learning models effortlessly, with powerful automation and monitoring tools that saved time and reduced complexity. Also, the intuitive interface and strong integration options make it easy to fit into existing workflows, which really streamlines development and production.
Me and my team used Cortex Cloud to monitor our product performance metrics across different regions. The ability to set up custom alerts and drill down into anomalies helps our product and engineering teams react quickly to issues and optimize performance proactively. This has saved us hours of manual data pulling and analysis.
Me and my team used Cortex Cloud to monitor our product performance metrics across different regions. The ability to set up custom alerts and drill down into anomalies helps our product and engineering teams react quickly to issues and optimize performance proactively. This has saved us hours of manual data pulling and analysis.
What do you dislike about the product?
One thing I dislike about Cortex Cloud is that while it’s powerful, it can have a steep learning curve at first—especially when configuring more advanced deployments. The documentation could also be more detailed in certain areas, which sometimes makes troubleshooting harder than it should be.
What problems is the product solving and how is that benefiting you?
Cortex Cloud is solving the problem of complex and time-consuming model deployment and infrastructure management.
Before adopting it, we had to pull data from multiple sources manually, which led to delays, inconsistencies, and limited insights. With Cortex Cloud, all our key data streams are centralized in one platform with live analytics, which has drastically improved our operational efficiency
Before adopting it, we had to pull data from multiple sources manually, which led to delays, inconsistencies, and limited insights. With Cortex Cloud, all our key data streams are centralized in one platform with live analytics, which has drastically improved our operational efficiency
It was a normal review
What do you like best about the product?
What I like best about Cortex Cloud is its seamless integration and centralized control over microservices. The ability to easily visualize service dependencies, monitor performance, and enforce quality standards in one place has drastically improved our team's velocity and reliability. It makes service ownership and onboarding much more manageable, especially in complex, fast-moving environments.
What do you dislike about the product?
While Cortex Cloud is incredibly useful, the learning curve can be steep for new users unfamiliar with service catalogs or scorecards. Some parts of the UI feel a bit cluttered when navigating large-scale systems, and more contextual help or guided walkthroughs would improve the onboarding experience. That said, once you're familiar with the platform, it becomes a powerful tool.
What problems is the product solving and how is that benefiting you?
Cortex Cloud is solving the problem of fragmented service ownership and lack of visibility into the health and maturity of microservices. By providing a centralized service catalog, scorecards, and clear ownership structures, it's helping our engineering teams reduce technical debt, improve service reliability, and streamline incident response. It's also made onboarding smoother by giving new developers a clear view of existing services and their dependencies.
Solid Cloud Security Platform with Some Room to Grow
What do you like best about the product?
What I like most is how much visibility it gives us across all our cloud environments. It does a great job detecting threats and keeping things compliant without needing a ton of manual effort. The real-time monitoring and automatic remediation features are super helpful, especially when you’re juggling multiple cloud providers like AWS and Azure.
What do you dislike about the product?
The UI can feel a bit cluttered at times. There’s definitely a learning curve. Also, getting some of the integrations up and running takes more trial and error than I’d like - more documentation or guidance would go a long way.
What problems is the product solving and how is that benefiting you?
Mainly using it to keep our cloud environments secure and compliant. It helps us catch misconfigurations early, monitor container workloads, and stay aligned with standards. Basically, it’s our go-to for cloud security posture management.
Has improved monitoring processes and provides effective dashboarding and reporting features
What is our primary use case?
What is most valuable?
The reporting, dashboarding, and filtering capabilities which provide reports we can present to our senior staff are the most helpful features of Prisma Cloud (Annual Contract).
As of now, all the features we have checked are sufficing our requirements. It is quite a stable tool and easy to handle. Its dashboard and UI are very user-friendly regarding how Prisma Cloud (Annual Contract) has improved our monitoring processes.
What needs improvement?
This could be one input that its pricing could be adjusted with respect to other competitors regarding any new features that could be added or improvements to be made in Prisma Cloud (Annual Contract).
For how long have I used the solution?
I have been working with Prisma Cloud (Annual Contract) for approximately 18-19 months.
What was my experience with deployment of the solution?
It requires fine-tuning with other third-party integrations. Small tweaks need to be done, and this has to be done for other tools as well, which indicates deploying Prisma Cloud (Annual Contract) required some customization.
It depends, as it is quite a subjective matter regarding how long the deployment process takes. With someone having knowledge of the tool and integration, it should not take more than two to three days.
Deployment is quite easy. It just requires authentication. If you provide correct authentication, it works on the fly. We are not having any issues with the deployment process of Prisma Cloud (Annual Contract).
How are customer service and support?
The support we have raised was mostly related to gaining more knowledge rather than troubleshooting issues. I am satisfied with the quality of support I received from Prisma Cloud (Annual Contract).
I would rate the support from Prisma Cloud (Annual Contract) as nine because there is always scope for improvement.
How would you rate customer service and support?
Positive
What other advice do I have?
I was doing work with the Web Application Firewall for research and technical comparison. Currently, I am working with the top products in Gartner for research.
We are using multiple tools and relying on native tools as well. My prime criteria for research is to compare the native tools with the exact tools when selecting them for feedback.
The percentage difference in price compared to competitors is around 15-17%. If this price difference were addressed, the reach of Prisma Cloud (Annual Contract) would be greater, potentially capturing more of the lower segment.
Currently, we are in the exploration phase and not actively using it, but while exploring it, we will be implementing automation as well regarding AI features of Prisma Cloud (Annual Contract).
Overall rating for Prisma Cloud (Annual Contract): 9 out of 10.
Robust multi-cloud security with a minor setup curve
What do you like best about the product?
Cortex Cloud’s unified dashboard brings together real-time threat detection, automated policy recommendations, and detailed compliance reporting in one place. Its seamless integrations with AWS, Azure, and popular SIEM platforms meant we were ingesting logs and acting on alerts within hours, not days. The customizable alert rules and intuitive visualizations have helped our team rapidly pinpoint anomalies and reduce manual review time by over 40%.
What do you dislike about the product?
The initial onboarding can be time-intensive—there’s a lot of policy fine-tuning required before you hit “optimal” settings, and some advanced modules (like custom indicators) lack step-by-step guides. The UI also feels a bit cluttered when monitoring many workloads simultaneously, and usage-based pricing can escalate quickly for larger environments unless you carefully manage data ingestion.
What problems is the product solving and how is that benefiting you?
Cortex Cloud solves the core challenges of securing dynamic, multi-cloud environments by unifying visibility and controls across AWS, Azure, and GCP into a single console, automating threat detection and triage with machine-learning analytics that reduce false positives by roughly 60%, enforcing real-time policy orchestration to eliminate configuration drift, and generating continuous, audit-ready compliance reports. As a result, we halved our mean time to remediation, reclaimed over 20 analyst-hours per week from manual log-sifting, maintained 100% compliance, and scaled protection across more than ten cloud accounts without adding headcount.
Streamlined and intelligent cloud security
What do you like best about the product?
I like that it has AI integrated into it which saves lots of time. And its also great that is has protective barriers and unified dashboard for ease of use.
What do you dislike about the product?
At first the UI is a little overwhelming with its depth of features. Initial setup was a bit difficult for me and licensing can be a bit complex which can slow down productivity.
What problems is the product solving and how is that benefiting you?
Cortex Cloud is helping us unify our cloud security operations and housekeeping across different enviorments. Its helping us with CSPM, runtime threat detection, and automated responses. It also helped us reduce our alert fatigue and the AI has helped us improve our productivity for fixing our issues.
A complete security solution for cloud environments, ideal even in the study phase
What do you like best about the product?
Although I haven't used it in a real production environment, I have had the opportunity to study and explore Cortex Cloud thoroughly in lab environments. What caught my attention the most is the way it centralizes security for different cloud platforms like AWS, Azure, and GCP. The interface is very clear, and the alert and policy system makes it easy to understand how to detect threats and misconfigurations. I found it very useful for automating incident responses and for visualizing the security status in a graphic and detailed way. I believe that for any security team, having a tool like this is a great advantage.
What do you dislike about the product?
From my experience as a student, the most complicated thing was getting familiar at first with all the modules the platform offers. It has many advanced features and, although that is a strength, it can make learning a bit slower if you don't have prior experience with cloud security solutions. I noticed some examples that weren't so clear, which I had to read many times.
What problems is the product solving and how is that benefiting you?
One of the problems is that it can be complicated at first; it takes time to understand it well and adjust the alerts so they are not excessive. It also depends a lot on having a good connection.
This has benefited me because it forced me to learn more about automation and incident analysis. Now I have more control over the security tools and know how to make the most of them in real situations.
This has benefited me because it forced me to learn more about automation and incident analysis. Now I have more control over the security tools and know how to make the most of them in real situations.
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