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2,348 reviews
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External reviews are not included in the AWS star rating for the product.


    Information Technology and Services

Excellent tool

  • September 19, 2024
  • Review provided by G2

What do you like best about the product?
Meltwater is easy to use but anytime I need assistance, my rep is a phone call away and works with me to achieve whatever needs I have. In addition, the training is top notch!
What do you dislike about the product?
It's not integrated to LinkedIn, which I know has been in the works.
What problems is the product solving and how is that benefiting you?
Giving quantification to our PR initiatives.


    Public Relations and Communications

User friendly, innovative platform

  • September 19, 2024
  • Review provided by G2

What do you like best about the product?
Meltwater's free learning platform compliments its user friendly platform very well, making new tech easy to learn!
What do you dislike about the product?
AI is not the easiest thing to learn, so programming Boolean can have a learning curve for media monitoring.
What problems is the product solving and how is that benefiting you?
Instant alerts. This helps us deliver news timely.


    Marketing and Advertising

Klear Review

  • September 03, 2024
  • Review provided by G2

What do you like best about the product?
Klear has been an exceptional tool for Influencer marketing for the past 3 years. It is easy to use and provides tons of information.
What do you dislike about the product?
I wish we could have a larger calendar look for all partnerships to see whats coming up and when for all of our clients.
What problems is the product solving and how is that benefiting you?
the tool helps us calculate EMV and is great for helping us naviagate through influencers with an authentic audience


    Media Production

User friendly

  • September 03, 2024
  • Review provided by G2

What do you like best about the product?
It is easy to navigate and discover new options for clients.
What do you dislike about the product?
Wish there were more tutorials on how to search in other areas.
What problems is the product solving and how is that benefiting you?
Influencers for our clients


    Madison W.

Superior Industry Insights

  • August 01, 2024
  • Review provided by G2

What do you like best about the product?
The Meltwater summit truly offered insights for people of all industries. Not only was I able to gain valuable insight into supporting me in my role and industry, I was able to hear how other industries are functioning in such a communicative world.
What do you dislike about the product?
I think I do not fully understand the interface of it some times, and it takes me a minute to understand where to find things. But once I find them I am able to use them how I like.
What problems is the product solving and how is that benefiting you?
Working in an industry that can be so full of misinformation it is great to be able to see the root of the attacks.


    Non-Profit Organization Management

Great experience!

  • July 25, 2024
  • Review provided by G2

What do you like best about the product?
The metrics feature. Love being able to analyze on our social media metrics easily.
What do you dislike about the product?
The price of new features is sometimes too high for my company to add on.
What problems is the product solving and how is that benefiting you?
Helps us find new media markets to enter. Helps us track social media data and manage our accounts easily.


    Public Relations and Communications

Meltwater's is an essential day to day tool as a PR professional.

  • July 24, 2024
  • Review provided by G2

What do you like best about the product?
I really having all of my organization's media mentions in one handy platform. It is easy to navigate. I especially find the emailed reports of mentions helpful.
What do you dislike about the product?
I found creating insight reports slightly difficult, however, with the new updates and ability to edit multiple aspects of the report very helpful and advantageous.
What problems is the product solving and how is that benefiting you?
Meltwater allows monitoring media mentions very easy and accesible.


    Lauren D.

Worked with Meltwater for more than 5 years and have had a great experience.

  • July 24, 2024
  • Review provided by G2

What do you like best about the product?
I love support we receive from our reps Meltwater. They are always there to help when we need it, answer all our questions (in a timely manner), and are open to our feedback!
What do you dislike about the product?
It can be difficult to use for new users. It takes time to understand the platform.
What problems is the product solving and how is that benefiting you?
It is helping us show metrics for our PR work, showing the impact we have on the company and our stakeholders. We are able to use these metrics in presentations with senior leadership.


    KAylyn H.

Easy to use

  • July 23, 2024
  • Review provided by G2

What do you like best about the product?
The monitoring of my media mentions into my inbox.
What do you dislike about the product?
The new AI Chat bot. I just want to speak to a human right away.
What problems is the product solving and how is that benefiting you?
Having to view publications


    Construction

Navigating Media Intelligence with Ease

  • July 23, 2024
  • Review provided by G2

What do you like best about the product?
In today's digital age, Meltwater is a game-changer for businesses wanting to stay in the know. It gathers data from news, social media, and blogs, providing real-time insights into brand mentions, trends, and competitor activity.

What's great is how user-friendly it is—customizable dashboards and clear analytics help you make sense of all that data fast. Plus, their support team is top-notch, offering training and help whenever you need it.
What do you dislike about the product?
It's on the pricier side, which might not be feasible for smaller businesses or startups with tighter budgets.
What problems is the product solving and how is that benefiting you?
Meltwater has been incredibly helpful for me personally in media monitoring. As a marketing manager, I use it to track mentions of our brand across various platforms, from news articles to social media posts. Recently, during a Development Project launch, Meltwater alerted us to a sudden increase in positive sentiment around our Project, which allowed us to capitalize on the momentum.