Meltwater Suite (UK)
MeltwaterReviews from AWS customer
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Great Press Release Outlet
What do you like best about the product?
The system to post press releases and the intitial report of media coverage.
Customer service, my CSR is fantastic: Mathew Londono-Ayarza
Customer service, my CSR is fantastic: Mathew Londono-Ayarza
What do you dislike about the product?
Wish there was more reach - would be nice to have a Reddit or Blog placement that Meltwater hosts as a place to post the content. Would also appreciate, perhaps your writer penning an article for you content website about the press release.
What problems is the product solving and how is that benefiting you?
Problem Solved - Media outreach for our clients.
Increase in media coverage and media opportunities.
Increase in media coverage and media opportunities.
Great site
What do you like best about the product?
easy access to media and great filtering capacity
What do you dislike about the product?
not all emails for media are valid/exist on the site
What problems is the product solving and how is that benefiting you?
-locating media for pitches
-categorizing media by beat, source, channel, etc.
-categorizing media by beat, source, channel, etc.
Recommendations to others considering the product:
Meltwater is helpful for well-established media and new-comers
Meltwater Review
What do you like best about the product?
Meltwater's news alerts are super helpful!
What do you dislike about the product?
It can be hard to know if a reporter's listing is out of date or not until after it's too late.
What problems is the product solving and how is that benefiting you?
We're getting to know our media markets better!
Meltwater was the game-changer for my company
What do you like best about the product?
The depth of Meltwater's database is incredible. You can easily find the right journalist at the right publication that will help your company grow. The automated outreach tool (that is connected to the database) makes outreach fast and easy. (Before using Meltwater, I tried a manual outreach, and it was impossible to manage and scale.)
And a big win for me was Meltwater's account team. They helped me every step of the way, not just with tactics but big picture strategy.
And a big win for me was Meltwater's account team. They helped me every step of the way, not just with tactics but big picture strategy.
What do you dislike about the product?
I've experienced no downsides using Meltwater.
What problems is the product solving and how is that benefiting you?
I worked with Meltwater to help get the word out about my distance learning site, eLearn.fyi. Meltwater got my story in the New York Times, a 5-minute feature on "CBS This Morning," and coverage in many other media outlets worldwide. My work with Meltwater continues to drive consistent organic traffic to my site daily.
Recommendations to others considering the product:
Meltwater delivered on their promise and more. My highest recommendation.
No Value & Poor Customer Service
What do you like best about the product?
The appeal of being able to contact reporters and find them easily using the influencer contact manager was appealing, but the service yielded no press.
What do you dislike about the product?
Cost to value - the influencer contact manager is worthless and when we requested to cancel our contract with over a month's notice before the new term began noting that we had not used the service and had no plan to the following year, Meltwater noted they have 60 day to cancel terms and refused to let us out of the contract.
What contract today mandates you give 60 days to cancel, especially when it is a digital platform? I highly encourage organizations do their due diligence and do not bring on this software. You will be much better served, as we were, through hiring a PR firm to manage these.
What contract today mandates you give 60 days to cancel, especially when it is a digital platform? I highly encourage organizations do their due diligence and do not bring on this software. You will be much better served, as we were, through hiring a PR firm to manage these.
What problems is the product solving and how is that benefiting you?
We were hoping to improve our press coverage beyond our industry contacts. This was not realized.
The influencer marketing tool for any agency
What do you like best about the product?
We can be confident with our proposals and we can offer a multi-level approach. The true reach function is the most used when selecting/budget your campaigns. It's great that we can add instastories manually to reports.
What do you dislike about the product?
TikTok post are not available for reports, also manually is impossible to add them to the reports. Sometimes the speed of the platform is a bit slow.
What problems is the product solving and how is that benefiting you?
We are able to propose and execute complex influencers mkt campaigns for mid -large corporate clients, with confidence that we can achieve the goals because of the correct information that we used in selecting the influencers and the budget optimizations that we can implement due to the true reach function .
Recommendations to others considering the product:
Klear doesn't do all the job, as an agency the value that can be invoiced is not so much the Klear software as it is the strategy, creativity, client service - so to use Klear at the most it needs to be backed up by marketing and talent management skills as you need to promote a message to a specific audience and you need in the same time to keep your influencer engaged with your brand.
Klear provides actionable analytics and powerful search for influencer marketing
What do you like best about the product?
I love how Klear provides analytics and demographic information across all major social platforms. This makes it really easy to see the bigger picture.
What do you dislike about the product?
Klear creates a lot of its own metrics for evaluating influencers and there isn't a lot of clarity on how these are created. This makes it difficult to use Klear with other platforms for evaluation.
What problems is the product solving and how is that benefiting you?
Klear is top of the line for finding and evaluating influencers. It is also great for competitive research.
Intuitive tool manage and monitor influencers marketing campaigns
What do you like best about the product?
- intuitive monitor dashboard
- report exportable in different formats
- ability to manage a masterlist of contacts on different campaigns
- profiles' insights
- multi hashtag tracking
- fast and always available chat assistance
- report exportable in different formats
- ability to manage a masterlist of contacts on different campaigns
- profiles' insights
- multi hashtag tracking
- fast and always available chat assistance
What do you dislike about the product?
Influencer Discovery section is not very efficient for my country
What problems is the product solving and how is that benefiting you?
Klear helps me manage all my influencer marketing campaigns, from the simplest/one-shot activities to the more elaborate/ongoing ones
Klear Campaigns Integration Review
What do you like best about the product?
Klear's best feature is the Campaigns tab. The Influencer Program Report has been an amazing asset and guide in our daily tasks. Previously we created our campaign results presentation manually, so this feature has saved us a lot of time and effort.
It's important to mention the customer support is amazing! Tiki and Paul have been great and are always there to help the team when needed!
It's important to mention the customer support is amazing! Tiki and Paul have been great and are always there to help the team when needed!
What do you dislike about the product?
Klear's only downfall has been that when you go to "Create a Brief" and save it, the page reloads to the top and not where you left on. Also sometimes I encounter posts that I couldn't manually upload to a campaign.
What problems is the product solving and how is that benefiting you?
Klear has helped the team to manage our Digital Campaigns, specifically in terms of gathering data from our influencer collaborations. It has also been very helpful in terms of finding specific influencers for clients mostly in the automotive and medical industry.
Very helpful in checking brand image performance across online news and social media
What do you like best about the product?
You can quickly find news and social media posts that mentioned your brand
What do you dislike about the product?
The engagement summary under social media post is not accurate
What problems is the product solving and how is that benefiting you?
Sustain and strengthen our press releases that have more coverages or pick-ups of news and media agencies. Quickly detect mentions that may attack our brand (via social media).
Recommendations to others considering the product:
I would recommend using Meltwater if you want a fast-tracking platform to search your brand or keywords related to your brand, product, etc., across online news, probably offline media (TV, Radio, Newspaper), and social media.
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