Meltwater Suite (UK)
MeltwaterReviews from AWS customer
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Insightful platform
What do you like best about the product?
Corpus is good for narrowing down media and influencers
What do you dislike about the product?
Can get confusing with multiple topics and queries, filter system helps with this.
What problems is the product solving and how is that benefiting you?
That I can get more granular insights about social platform performance
Meltwater review
What do you like best about the product?
Meltwater is overall a straightforward tool to use for social listening. The dashboard function is very user-intuitive and has useful accompanying descriptions alongside the different widgets if you are less familiar with some of these, offering us the chance to incorporate new types of analysis into our reports. We often use the tool to quickly understand what people are saying about categories and/or topics and this is a great benefit.
What do you dislike about the product?
Occasionally the tool can be a bit slow and clunky to load. The shareable dashboards do look a little basic and we would usually spend time creating our own reports as a result rather than just setting up and sharing dashboards for this reason.
What problems is the product solving and how is that benefiting you?
The tool allows us to quickly understand what is being said by members of the public in response to events or issues. We are able to update our clients at a fast pace as a result.
My review jan 2022
What do you like best about the product?
Does a good job of providing timely, accurate global reporting.
What do you dislike about the product?
Getting the search terms correct can sometimes be confusing.
What problems is the product solving and how is that benefiting you?
Tracking global press coverage
Nour Meltwater
What do you like best about the product?
Meltwater gives opportunity to get information and data from social media platforms like Twitter and blogs and news websites that's very helpful for analysis the audience demographics and sentiment
What do you dislike about the product?
Meltwater have to more develop for git data from Instagram comments like they do with Twitter thread also TikTok comments what is needed to analysis the content from GCC and Arab countries
What problems is the product solving and how is that benefiting you?
Meltwater helpful for creating benchmark analysis and find the actionable insight for the company and for the audience demographics
Meltwater eases social listening experience!
What do you like best about the product?
We're new to Meltwater, but so far everything about it has been incredibly straightforward. We're using the program to take our social listening to new heights!
What do you dislike about the product?
Nothing yet - still learning the program, but either way can't see myself having difficulty with any of it!
What problems is the product solving and how is that benefiting you?
Social listening, curating a different social strategy, finding new ways to engage with our current audience while expanding it.
Stronger than Google Alerts, but expensive
What do you like best about the product?
The daily Email Alerts based on our search keywords are great especially as a social media manager I get them that are just based on social media posts. More thorough than Google for sure.
What do you dislike about the product?
The platform is expensive, and while there are a lot of great features most of them require additional fees to access. With the basic subscription we are not maximizing the platform
What problems is the product solving and how is that benefiting you?
Mel water really helped us when trying to gauge sentiment around Covid and events that were taking place when we brought our event back online in the fall, it's a great way to get a pulse on what people are saying and a quick format.
Intricate Social Media Manager
What do you like best about the product?
I love the multi-function aspect of the tool.
What do you dislike about the product?
There's really nothing that I dislike. Having used 3 social media management tools, Meltwater has been my favorite.
What problems is the product solving and how is that benefiting you?
Not only the standard social media management, but also the integrations such as brand protection and media relations. The intuitiveness of the program is really great.
Great product with great service
What do you like best about the product?
Meltwater has been great to work with for both their social analytics as well as their ability to connect with media across the globe, giving our office the reach we are looking for.
What do you dislike about the product?
Transferring our previous media connections into here as well as our previous templates of releases is not the easiest thing but once in there it was easy to use and adapt.
What problems is the product solving and how is that benefiting you?
We are solving the ability to send press releases to not only our local of media but able to find niche media contacts that we would not normally engage with. We also use their strong social analytics tools as well as publishing to get all of our social networks into one place.
good for mapping
What do you like best about the product?
useful for mapping connections, tracking coverage on media and social
What do you dislike about the product?
can take time to load, page loses place sometimes so makes tracking tricky
What problems is the product solving and how is that benefiting you?
good mapping for clients, could be formatted better for immediate sharing
very easy to navigate, has a lot of journalist. Love the already made lists
What do you like best about the product?
the already made lists like the xmas gift guide
What do you dislike about the product?
Not every european journalist available.
What problems is the product solving and how is that benefiting you?
Helping me find the best journalists
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