Meltwater Suite (UK)
MeltwaterReviews from AWS customer
0 AWS reviews
-
5 star0
-
4 star0
-
3 star0
-
2 star0
-
1 star0
External reviews
2,348 reviews
from
External reviews are not included in the AWS star rating for the product.
Meltwater Review
What do you like best about the product?
Meltwater is good for providing insight into your company's perceived value/brand perception in the social world.
What do you dislike about the product?
Meltwater provides A LOT of information, and sometimes figuring out what is actually useful and what is just noise can be challenging.
What problems is the product solving and how is that benefiting you?
It's allowing our company to provide social listening for our clients, something that we would otherwise not have the time or tools to do.
Meltwater is a valuable tool for quickly and easily getting coverage.
What do you like best about the product?
Our customer service representative is one of Meltwater's top features. He always responds immediately and is knowledgeable. As a result, I can quickly identify who is blogging about themes that interest me and get their contact information.
What do you dislike about the product?
When you attempt to omit phrases from a question, they still appear in the chat stream, making it difficult to access the desired topic.
What problems is the product solving and how is that benefiting you?
Now, in addition to monitoring our national and local opponents, we can benchmark our international competitors. Meltwater has helped us collect statistics to compare ourselves to other international agreements, which has been immensely helpful.
The money totally equates to targeted PR Solutions
What do you like best about the product?
Meltwater provides us an opportunity to finally understand who exactly is talking about us in the news and on social. We were wonderfully surprised to find the influencers and journalists that were interested in more targeted coverage.
What do you dislike about the product?
There are some user interface issues that don't make it very easy to find some information, but once you know the system, you are good to go.
What problems is the product solving and how is that benefiting you?
Hiring a PR agency/freelancer vs. DIY with Meltwater
A must-have for media monitoring
What do you like best about the product?
Meltwater has been my go-to tool for media monitoring for more than a decade. It meets all my needs and met the needs of my clients over the years. It finds everything and organizes in a way that is flexible and easy to understand. The media database is robust, up-to-date and accurate.
What do you dislike about the product?
I only have two issues with Meltwater: 1. They don't have a way to weed out press release reprints. 2. They don't have a way to customize pitch emails to journalists.
What problems is the product solving and how is that benefiting you?
We use Meltwater as our media monitoring and journalist database. It helps us identify, contact journalists and track our coverage. I don't believe anyone has more reach for coverage than they do.
Great experience
What do you like best about the product?
I like that the service is all-inclusive, from sending press releases to tracking other companies' news.
What do you dislike about the product?
It did take some time to understand all of the different functions. Needed a few training sessions to get it.
What problems is the product solving and how is that benefiting you?
We were looking to do our own press releases and distribution without the need to use an agency.
A Solid And Streamlined Tool With Some Hitches
What do you like best about the product?
The tool is streamlined and fairly simple to get used to using. The UI is clean and neatly laid out. The easy access to the support team has also been great for finding out how to do specific things that require a little more insight to find. The automatic sentiment assigning has also been very helpful.
What do you dislike about the product?
Some of the main roadblocks experienced have been the inability to edit an Instagram video's thumbnail when publishing, some slow upload times for larger asset files and the inability to filter and sort specific influencers/authors by different criteria in the reporting section.
What problems is the product solving and how is that benefiting you?
We need a tool that streamlines all of the social media processes from publishing to community management and reporting. Meltwater is a good tool for this and provides these different processes in a fairly intuitive layout.
Great end to end social media experience
What do you like best about the product?
I really like the analytics and Klear influencer tool. It has helped win over many clients.
What do you dislike about the product?
Lacking some social media publishing features
What problems is the product solving and how is that benefiting you?
Influencer suggestions and vetting
Wonderful platform!
What do you like best about the product?
The amount of options available to understand the reach of the media and its influence, helping us understand how to change our approach in terms of media exposure.
What do you dislike about the product?
The platform can sometimes be considered confusing at first due to the many options available to filter and search through the algorithms needed for media outreach.
What problems is the product solving and how is that benefiting you?
Understand the threshold of exposure we have as an institute, what information is being showcased to stakeholders, and how to better spread the information and data we produce to fill in the gap between the data and research that is being published and who has access to it.
Simple and dynamic
What do you like best about the product?
Daily updates about the organisation I work for (from different channels). This gives me the confidence to make sure what people are saying about my brand in real-time.
What do you dislike about the product?
We had some issues in the past with monitor delays regarding print media. But nothing major that could impact our organisation.
What problems is the product solving and how is that benefiting you?
With Meltwater, we have peace of mind that we know what people are saying about our organisation (media monitoring).
A true game changing service for communicators
What do you like best about the product?
Meltwater offers an easy-to-use interface with all the tools you need to successfully, track monitor and distribute communications. It's an integral piece of my comms strategizing.
What do you dislike about the product?
Creating regular reports and updates on your own coverage can be a little challenging to do alone, but leveraging Meltwater's super accessible support teams and my own account manager make it much easier.
What problems is the product solving and how is that benefiting you?
Generating targeted lists of media, distriburte pitches and releases, track media coverage
showing 1,111 - 1,120