Docebo Learning Platform SPA
DoceboReviews from AWS customer
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Customizable and Efficient, but Needs Refinement
What do you like best about the product?
I appreciate Docebo's high level of customizability, which allows us to tailor the user interface to reflect our company branding, using HTML and CSS, making it feel like an integrated part of our internal ecosystem rather than a separate tool. The API and bulk CSV features are invaluable in scaling our operations by automating user import, enrollment, and data synchronization without relying on manual processes. Additionally, the notification engine stands out to me as a particularly useful feature. It effectively keeps learners informed and ensures compliance across the organization by sending automatic updates regarding deadlines, enrollment reminders, completion status, and upcoming sessions. This feature has significantly driven higher course completion rates without the need for manual follow-ups. The ease of initial setup was also noteworthy, making the whole process smooth from the start.
What do you dislike about the product?
I didn't like that the instructor-led training tools in Docebo still need refinement. There are limitations in how session automation, instructor permissions, calendar formatting, and dynamic group sync operate, and these create a lot of unnecessary manual work. Enhancing flexibility in these areas would significantly improve both the admin and learner experience.
What problems is the product solving and how is that benefiting you?
I use Docebo to customize our LMS to match our branding and streamline global training. It centralizes enrollment, automates administrative tasks, and enhances compliance with notifications, improving efficiency and course completion.
A solid LMS that keeps our training on track
What do you like best about the product?
What I keep coming back to is how grounding it feels to have all our SOPs and training paths in one place. At Adbuffs, things move fast. New media buyers join, platforms change their rules, we run experiments nonstop, and it’s easy for small details to slip if you’re not careful. Docebo gives me a sense of “okay, at least the fundamentals are covered.”
When someone new joins the team, I can send them straight into a training path and know they’ll get the exact workflow we actually use. Not the version in my head or in a random Google Doc. The real one. And I appreciate being able to update those modules without rebuilding everything from scratch. The automation helps too. Once it’s set, it quietly assigns whatever people need based on their role or team, which takes a load off my plate.
When someone new joins the team, I can send them straight into a training path and know they’ll get the exact workflow we actually use. Not the version in my head or in a random Google Doc. The real one. And I appreciate being able to update those modules without rebuilding everything from scratch. The automation helps too. Once it’s set, it quietly assigns whatever people need based on their role or team, which takes a load off my plate.
What do you dislike about the product?
There are moments when the platform feels like it’s hiding secret switches behind the walls. You think you’ve configured something correctly, and then you realize one tiny setting is off and the whole path behaves differently. It’s not that the system is bad, it’s just… picky. And it takes time to really understand how each piece impacts the rest.
What problems is the product solving and how is that benefiting you?
For us, Docebo is like the quiet backbone of how we keep people aligned. Paid media work is full of nuance, and having a place where we can train people on those nuances without repeating ourselves ten times a week is a relief. Every time we refine a process or build a better breakdown for a type of ad account, we can turn it into something the whole team can actually absorb.
It’s helped us speed up onboarding, especially when someone’s coming in fresh to performance marketing. Instead of pulling senior people away from client work, we let the platform handle the fundamentals. Then the one-on-one conversations can go deeper, more strategic, which feels better for everyone. It’s also useful for client education, especially when we want them to understand how we think about creative or scaling so the relationship becomes smoother.
It’s helped us speed up onboarding, especially when someone’s coming in fresh to performance marketing. Instead of pulling senior people away from client work, we let the platform handle the fundamentals. Then the one-on-one conversations can go deeper, more strategic, which feels better for everyone. It’s also useful for client education, especially when we want them to understand how we think about creative or scaling so the relationship becomes smoother.
Docebo - All-in-One training platform for growing organisations
What do you like best about the product?
Docebo helps in large scale training and the best part of is , it's is AI powered automation tool. The analytics are so perfect that it recommend the courses, enroll users and shows the clear insights of what the users are learning, where people are struck and how the training impacts.
What do you dislike about the product?
Docebo can feel quite complex when setting up for small teams which requires basic training tools. The price is little high compared to the others which might not suit for small organisations. The response time shows a small lag which frustrates the users.
What problems is the product solving and how is that benefiting you?
This solves the problem of scattered or unorganised training by putting everything in one place. It tracks my progress automatically and recommends the next best courses. This makes the trainings smoother and convinient.
Flexible, Customizable, and Reliable—A Huge Time Saver
What do you like best about the product?
I really appreciate how flexible and customizable this system is. It allows us to create unique home pages tailored to each team, ensuring that the training always feels relevant to everyone. The automation rules have been a tremendous time saver for me after setting them up, new hires are automatically enrolled in the courses they need for their specific roles. The platform is also very stable and manages all our users without any issues.
What do you dislike about the product?
My biggest concern is with the reporting features. They are not intuitive, and I often have to generate multiple reports just to find a basic answer. After that, I end up combining the data manually in Excel, which adds unnecessary time and effort. The system isn't very user-friendly in this regard. Additionally, the initial setup process was quite complex. We needed to bring in a consultant to get everything working correctly, which resulted in additional costs.
What problems is the product solving and how is that benefiting you?
This platform allows us to manage training for all our employees in a single, reliable location, even though our team is distributed. It ensures that everyone receives the necessary training promptly through automation. As a result, our onboarding process is much faster, and we remain compliant without spending hours on manual administrative tasks.
Comprehensive but Complex Training Solution
What do you like best about the product?
I like how Docebo structures a training platform, making the training process organized and efficient for our employees. It allows a structured process for all employees to follow, which adds consistency to our training. Additionally, I enjoy the assistance from our project manager, who has been very helpful and willing to help us all the time, making the setup and ongoing use of Docebo smooth and supportive. The platform's ability to let managers keep up with employee progress and statistics further enhances its value for our team, making it an effective tool for our stores.
What do you dislike about the product?
I find Docebo very intricate and confusing to navigate, which can be frustrating. The detailed nature of the platform means that missing a step can impact the entire process. Additionally, working with branches is quite challenging.
What problems is the product solving and how is that benefiting you?
Docebo structures our training process, allowing employees to follow and be tested, while managers track progress and stats effectively.
Modern, Intuitive LMS with Seamless Integrations and Actionable Analytics
What do you like best about the product?
1. The platform has a modern design and is very intuitive to use.
2. Reporting and analytics are clear and actionable, giving quick insights into learner progress, and training impact.
3. Creating and managing content is smooth, especially with built-in authoring.
4. Integrations with productivity tools works seamlessly, making the LMS fit naturally into daily workflows.
5. The customer support team is knowledgeable and ready to assist instead of giving generic replies.
2. Reporting and analytics are clear and actionable, giving quick insights into learner progress, and training impact.
3. Creating and managing content is smooth, especially with built-in authoring.
4. Integrations with productivity tools works seamlessly, making the LMS fit naturally into daily workflows.
5. The customer support team is knowledgeable and ready to assist instead of giving generic replies.
What do you dislike about the product?
1. Initial setup requires some patience, especially when configuring roles and automation rules.
2. The interface can feel slightly busy when managing multiple audiences.
3. Some advanced features are locked behind higher-tier plans which may feel limiting for smaller teams.
4. Setting up advanced configurations during implementation can feel time-consuming.
2. The interface can feel slightly busy when managing multiple audiences.
3. Some advanced features are locked behind higher-tier plans which may feel limiting for smaller teams.
4. Setting up advanced configurations during implementation can feel time-consuming.
What problems is the product solving and how is that benefiting you?
1. It keeps everyone on the same updated version of training material.
2. Reporting becomes simple with ready dashboards that makes audit easier.
3. It automated enrollments and reminders, saving a lot of manual tracking effort.
4. The modern UI and AI recommendations keep learners more engaged and active.
2. Reporting becomes simple with ready dashboards that makes audit easier.
3. It automated enrollments and reminders, saving a lot of manual tracking effort.
4. The modern UI and AI recommendations keep learners more engaged and active.
Effortless Setup for Admins
What do you like best about the product?
It is easy for administrators to set up.
What do you dislike about the product?
Creating certificates is cumbersome and old.
What problems is the product solving and how is that benefiting you?
Addressing learning needs for external clients.
Enhancing Team Learning Across Lending Operations
What do you like best about the product?
In my role as VP of Lending, I oversee a team responsible for evaluating loan products, compliance, and customer risk assessment. Docebo has provided a centralized platform for learning and upskilling my team efficiently. The interface is intuitive, making it easy for both experienced and new team members to access required courses. The ability to track learning progress and completion rates helps me ensure that regulatory compliance training and internal processes are consistently followed. Integration with our communication and CRM tools allows learning to be seamlessly part of daily workflows, which reduces downtime and accelerates knowledge adoption.
What do you dislike about the product?
While the platform offers robust features, configuring advanced reporting dashboards took more time than I initially expected. Some of the content creation tools could be more user-friendly, and the mobile experience occasionally lags with large course libraries. Customer support is responsive but complex issues may require multiple follow-ups.
What problems is the product solving and how is that benefiting you?
Docebo helps solve the challenge of maintaining consistent knowledge and compliance standards across a lending organization. It ensures that all team members have access to up-to-date training on regulatory requirements, internal procedures, and product knowledge. For me, this has reduced the risk of errors in lending decisions, improved team efficiency, and ensured that onboarding of new team members is faster and more effective. The platform’s reporting also provides actionable insights into skill gaps and training needs, which allows me to proactively address potential issues before they impact operations.
Flexible Learning with Smooth, Stable Performance
What do you like best about the product?
I appreciate Docebo's flexibility in delivering learning experiences. It allows me to structure training programs in various ways tailored to different audiences. Its platform is stable, running smoothly without crashes or performance issues, which is crucial for us. The enrollment rules and automation features stand out for me; they enable me to automate user additions to courses and learning plans effectively. Instead of manually assigning training to each employee, I can set rules based on department, job board, location, or user group, and Docebo automatically enrolls the right people in the appropriate courses. I also liked how the initial setup was completed in less than a week, making the transition seamless. Overall, I would recommend Docebo to others with a score of 10 out of 10.
What do you dislike about the product?
I feel that the overall cost of using Docebo is a bit high, and I often have to create workarounds for situations that should ideally be straightforward.
What problems is the product solving and how is that benefiting you?
I use Docebo to organize training across locations easily, automate user enrollment, and maintain stable operations, saving time and reducing complexity.
Effortless Role Management and Intuitive Course Creation
What do you like best about the product?
The best thing about Docebo is how simple it is to set roles and permissions for both trainers and learners. It is very easy to choose and give the right access to each person. Second, the features for page design and course creation are really easy to manage and understand. Third, I like the community part where i easily get the updates and explains about the new changes.
What do you dislike about the product?
I don’t really find anything that I dislike about Docebo. The platform works well and is easy to use. The only thing I feel is that it is a little bit expensive
What problems is the product solving and how is that benefiting you?
Docebo helps me to create simple courses for training people in my organization. For example, I can build courses about cybersecurity awareness or other important topics very quickly. It makes it easy to share learning with everyone and track their progress.
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