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External reviews are not included in the AWS star rating for the product.


    Sonya L.

Very easy to navigate.

  • January 17, 2022
  • Review provided by G2

What do you like best about the product?
Docebo can help you implement convenient, engaging, and effective learning in no time. Docebo functionally allows users to organize courses with the appropriate customization.
What do you dislike about the product?
The downside would be the cost. Sometimes it's hard to get started. Over the pricing would be a significant setback; response time could be a little quicker. The customer support experience could be a little better.
What problems is the product solving and how is that benefiting you?
It is very user-friendly. Overall, the training combination of traditional e-learning content and its Channels (corp. youtube type feature) is fantastic. Business truly matters to them, and they listen to our needs and use cases to help us solve any issuses.


    Hospitality

Perfect for Elearning patforms

  • January 08, 2022
  • Review provided by G2

What do you like best about the product?
What I like the most is that the app/software is easy to use if you are a learner.
What do you dislike about the product?
I think it's more of the admin work, they are a lot of workarounds in case you want to import video materials, etc.
What problems is the product solving and how is that benefiting you?
It has a feature wherein it will not allow a user to skip trainings.


    Valetta T.

Docebo is a great tool to educate your Customers!

  • December 16, 2021
  • Review provided by G2

What do you like best about the product?
I like that you have the ability to give each of your customers a different experience with the same tool and how easy the system is to use once you move past the setup.
What do you dislike about the product?
I wish learning plans could be assigned like courses as an option when setting up new users to avoid going to several pages. I wish the SuperAdmin permissions had different levels as well.
What problems is the product solving and how is that benefiting you?
We are able to onboard, train, and update our customers on the newest functionality of our software application using Docebo tool in an engaging and interactive way. Our customers love the LMS option.


    Yordan E.

My team is using Docebo's LMS actively since several months. We are pretty happy of the service.

  • December 15, 2021
  • Review provided by G2

What do you like best about the product?
The options to refer the users to specific content in a user-friendly/interactive way.
What do you dislike about the product?
Lack of flexibility in terms of reporting, notifications, content editing in LMS.
What problems is the product solving and how is that benefiting you?
We are migrating users' training from one to one, to self e-learning. We are streamlining the process and aiming for better efficiency.


    Megan S.

Vast improvement in our training delivery capabilities

  • December 09, 2021
  • Review provided by G2

What do you like best about the product?
Docebo excels at: client/relationship management, Docebo University (new client training), thorough implementation process (guided, coached, tracked), user interface, content management, client IT support

Docebo is good to pretty good: AI/automation, notifications, catalog management
What do you dislike about the product?
Where there's room for improvement:
* Better learner tracking (e.g., at present, Docebo doesn't track multiple engagements with a course or exam)
* More intuitive settings for courses, training materials, certificates, etc.
* Better exam management functionality (e.g., versioning)
* Finer control over power users, groups, and branches
* More administrative control over Coach & Share (down to the post and category level)
* More reporting capabilities and more control over what is pulled into reports
* More support for a wider range of payment processors
* More authority invested in the central repository as an actual central repository for all training-related materials
What problems is the product solving and how is that benefiting you?
Even with room for improvement, Docebo has brought our learner experience and content management experience into the 21st century. It's easier to manage content and share that responsibility across my team, and the learner experience is straightforward and polished.


    Lisa R.

Docebo Review

  • November 29, 2021
  • Review provided by G2

What do you like best about the product?
We love having the ability to customize the platform. We've customized unique pages, learning plans. We have quite a few Power Users who upload and assign their training content - we value the ease of use.
What do you dislike about the product?
The available reporting and analytics. It would be great to have the ability to pull a report that reflects specific courses tied to a learning plan and enrollment rules. Currently, this is manually tracked, which is challenging as we have over 150 unique 'enrollment rules'
What problems is the product solving and how is that benefiting you?
We appreciate the ability to offer optional courses to our employees. They are easy to find and we've seen an uptick in our employee's time on the platform & course completions.
Recommendations to others considering the product:
I'd like to recognize our Customer Experience Manager, Christina Streetman. Her thorough communication continually ensures each touchpoint (email, phone, or webinar) throughout my Docebo journey has been engaging, efficient, and effective. She is personable and skilled at building relationships and trust with not only myself but my team. Christina is a true example of the type of CXM every employer should desire; accountable and responsible, personable with a superior work ethic, and a high degree of integrity.

Please ensure Christina Streetman is recognized for her thoughtful leadership and ensure she knows that her efforts, consistently going above and beyond do not go unnoticed and are valued.

Feel free to reach out should you have any questions.


    Angelo M.

It is a very powerful, yet easy to use, resourceful system that responds to different needs

  • November 25, 2021
  • Review provided by G2

What do you like best about the product?
Intuitiveness and ease in doing most of the operations
What do you dislike about the product?
There are currently no things I don't like
What problems is the product solving and how is that benefiting you?
I am managing the training of different types of resources distributed throughout the territory, in a fast, effective and safe way


    Tony L.

The best LMS out there

  • November 24, 2021
  • Review provided by G2

What do you like best about the product?
User friendly, Ai enabled and tailored towards different learning styles
What do you dislike about the product?
Docebo University could be improved, pretty good otherwise
What problems is the product solving and how is that benefiting you?
Automation makes HR work much easier. Can allow employees to self learn or initiate a course lead by an instructor


    Oil & Energy

Best practice calls with Ilaria

  • November 17, 2021
  • Review provided by G2

What do you like best about the product?
I liked that it was possible short-term to book a call and get professional support on the points I wanted to discuss. The customer experience specialist was able to help me and solve my issues on the platform.
What do you dislike about the product?
I felt sometimes the specialist tried to have me solve the issues by myself (sending links etc, to support), while I had expressed the wish to have direct support.
What problems is the product solving and how is that benefiting you?
We want to improve the quality and efficiency of onboarding, as well as have control over training on specific new products and services for all staff. We believe with Docebo we are on a good way to realise these 2 goals.


    simone c.

My experience with DOCEBO

  • November 12, 2021
  • Review provided by G2

What do you like best about the product?
Practical, customizable with excellent customer service always available.

Easy and intuitive from the end user's side.

Possibility to create very interactive courses.
What do you dislike about the product?
When you start performing many operations from the administrator side, the platform experiences slowdowns.

Loading times and guides are not always intuitive.

To get the most, it is necessary to rely on expert consultants.
What problems is the product solving and how is that benefiting you?
Help in spreading information reduces training time.

It allows active monitoring of training progress.

Many additional modules greatly enhance the platform.
Recommendations to others considering the product:
At the cost of the platform, consider adding external consulting to maximize the investment.