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Reviews from AWS customer

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    Noah B.

Intuitive Learning Platform with Easy Setup

  • December 14, 2025
  • Review provided by G2

What do you like best about the product?
I like the duplicate and copy code setup tools in Docebo. These tools allow me to quickly replicate course structure, setting layout, and configuration when creating new programs. I used Docebo to deliver an intuitive and customizable learning experience for employees and customers. I find the platform to be flexible and user-friendly, supporting both administrators and learners. The initial setup was easy.
What do you dislike about the product?
Docebo lacks stronger batch action capabilities for tasks like updating courses or managing bulk settings, which require manual labor.
What problems is the product solving and how is that benefiting you?
I use Docebo to deliver an intuitive and customizable learning experience for employees and customers. It solves the problem of delivering a flexible, user-friendly platform supporting both administrators and learners. The duplicate and copy code tools help me quickly replicate course structure and settings when creating new programs.


    Noor A.

Efficient Training Management, But Support Lacks Depth

  • December 13, 2025
  • Review provided by G2

What do you like best about the product?
I like the group management and enrollment tool system the most. It allows us to automatically sort users into groups based on role, department, or custom attributes, and it instantaneously assigns them the correct courses and learning plans.
What do you dislike about the product?
Customer support is fast, but not always the most knowledgeable. There have been times where the support team did not fully understand the platform's deep functionality.
What problems is the product solving and how is that benefiting you?
I use Docebo to manage large-scale training programs, organizing learners into groups. It automatically sorts users based on role and assigns the right courses, helping handle complex learning requirements with diverse features.


    Ankita M.

Powerful API-First LMS with Seamless Integrations and AI-Driven Learning

  • December 13, 2025
  • Review provided by G2

What do you like best about the product?
I feature I like most about it is API-first, modular LMS architecture and AI driven learning workflows.
Not only this but AI-powered content recommendations, role based learning paths, extended enterprise support, and granular analytics dashboards.
Also it got easily integrated with REST APIs, SSO and CRM integrations enabling seamless user experience.
What do you dislike about the product?
Its UI/UX, learner dashboard and reporting logic often requires professional services o custom development which finally increases the cost and also implementation time.
What problems is the product solving and how is that benefiting you?
It solves the problem of scaling structured learning and enablement across diverse user groups. while maintaining governance and consistency.
By leveraging learning analytics, completion metrics and engagement insights.
Now I can Make data driven decisions to improve product training effectiveness, reduce support dependency and increase customer retention and product adoption.


    Ewan R.

Exceptional User Experience and Powerful Analytics

  • December 12, 2025
  • Review provided by G2

What do you like best about the product?
I really appreciate their strong focus on user experience, and the product features an outstanding user interface. Its scalability has enabled us to reach a wider audience and add new content at a faster pace. Additionally, the reporting and analytics tools are top-notch.
What do you dislike about the product?
The software does have a few limitations, particularly in terms of categorization. There are certain aspects that I wish were handled differently. Additionally, some features connected to the mapping logic could use improvement.
What problems is the product solving and how is that benefiting you?
The platform is straightforward and interactive, which I really appreciate, especially when it comes to ensuring that training is completed. It offers a wide range of controls over various settings, significantly enhancing my overall experience. Additionally, it simplifies the work for administrators, making their tasks much more manageable.


    Mizo D.

Great for Personalized Learning, Challenged by Certification Management

  • December 11, 2025
  • Review provided by G2

What do you like best about the product?
I like the knowledge base and university features in Docebo. The training resources are well done.
What do you dislike about the product?
Managing certification remains challenging. Setting deadlines, automating renewal, and our current enrollment often requires assistance.
What problems is the product solving and how is that benefiting you?
Docebo simplifies admin onboarding, makes page creation easy, centralizes course development, and provides excellent support resources. It addresses the challenge of scaling customer education efficiently.


    Eva O.

Robust Learning Platform with Empowering Features

  • December 10, 2025
  • Review provided by G2

What do you like best about the product?
I like the 'Discover, Coach and Share' feature, which is the most useful for me. It's supposed to be for learning, social content sharing, and knowledge exchange. Learners can explore curated channels, submit their own content, and learn from each other.
What do you dislike about the product?
Making quick adjustments to certain parts of the platform can be challenging since it is a large enterprise-level system.
What problems is the product solving and how is that benefiting you?
I use Docebo to create structured learning journeys for customers and internal teams, combining channels. It solves the challenge of delivering meaningful training at scale and helps us track, evaluate, and measure customer learning in a single platform, making the training lifecycle easier and more effective.


    Syed Minhajul I.

Reliable LMS for Scaling Training Across Teams

  • December 10, 2025
  • Review provided by G2

What do you like best about the product?
Docebo makes it easy to centralize all training, automate learning paths, and deliver consistent onboarding for teams across departments and locations.
What do you dislike about the product?
Initial setup takes time, some advanced features require configuration knowledge, and reporting dashboards could be more flexible for custom insights.
What problems is the product solving and how is that benefiting you?
Docebo helps streamline onboarding, track learner progress, and standardize training across a growing workforce. It reduces manual admin work, improves compliance readiness, and ensures every employee receives the same quality of learning content.


    Gremor B.

Simplifies Learning Programs with Room for UI Improvement

  • December 09, 2025
  • Review provided by G2

What do you like best about the product?
I really like the retrieval learning plan feature in Docebo. It allows me to organize multiple courses in a structured sequence, helping learners progress step by step. This makes it easy to guide employees through onboarding tracks and role-based training without confusion.
What do you dislike about the product?
I think the page and menu area could be quite more user-friendly. Some parts feel less intuitive compared to the rest of the platform.
What problems is the product solving and how is that benefiting you?
I use Docebo to deliver company-wide learning programs, ensuring seamless onboarding and ongoing development. It solves creating an easy-to-use centralized training system for structured learning, and the learning plan feature helps organize courses, guiding employees through onboarding without confusion.


    Amelia C.

Streamlined Learning Management with Robust Features

  • December 09, 2025
  • Review provided by G2

What do you like best about the product?
I like the modern Course Player UI that Docebo offers because it provides a clean and modern interface for learners. It supports SCORM and xAPI files smoothly and adapts well to different screen sizes, keeping navigation intuitive. I also appreciate that the initial setup was quite easy and smooth, even though it took a while, about a week, to settle down.
What do you dislike about the product?
Managing certification can be challenging. Setting deadlines, automating renewals and enrollments often require support from a customer success manager.
What problems is the product solving and how is that benefiting you?
I use Docebo to provide personalized learning experiences for customers and assist our education services. It solves the challenge of managing a large learning ecosystem and streamlines page creation, course updates, and onboarding.


    Michael Y.

Automates Training, Complex Setup

  • December 09, 2025
  • Review provided by G2

What do you like best about the product?
I like that Docebo automates everything, which is a standout feature for me. The ability to trigger some actions based on events, like course completion or user login, is also a pretty powerful feature. I appreciate the API documentation, which is robust enough for me to write custom scripts when the out-of-the-box connectors don't do actually what we need.
What do you dislike about the product?
On the back end, the admin menu can be pretty click heavy. Navigating to deep settings often requires many clicks and page loads. Initial setup configurations are quite complex as well, and sometimes I get error logs or failed integrations, though I resolve those with the support team.
What problems is the product solving and how is that benefiting you?
Docebo automates manual labor for me, allowing me to set rules and automate enrollments. It triggers actions on user events and provides robust API documentation for custom scripts.